Luxury Healing Hotels The Ballantyne, a Luxury Collection Hotel, Charlotte
10000 Ballantyne Commons Parkway, Ballantyne, Charlotte, NC 28277, United States
HOTEL OVERVIEW
I’ve stayed at a lot of fancy hotels, but The Ballantyne honestly surprised me – and I mean that in the best way. You know how some luxury places feel like they’re trying too hard? This one actually gets it right. It’s tucked away in the Ballantyne area, which if you’re not familiar with Charlotte, is this upscale neighborhood south of the city that feels more like a planned community than typical urban sprawl. The hotel sits right in the heart of it all on Ballantyne Commons Parkway, and honestly, the first thing that struck me was how quiet it feels despite being surrounded by all these shops and restaurants. The lobby has this warm, residential vibe – think rich fabrics and dark wood that actually looks lived-in rather than like a magazine spread.
What really sets this place apart is the attention to detail that you don’t notice until you’ve been there a day or two. The staff remembers your name (and not just because they’re looking at their computer screen), the housekeeping team somehow manages to make your room feel fresh every single day without being intrusive, and the concierge actually knows the area – I mean really knows it, not just the tourist spots. They sent me to this little wine bar called The Cellar at Duckworth’s that I never would’ve found otherwise. The rooms themselves are spacious in a way that’s rare these days, with these huge marble bathrooms that have separate soaking tubs. I’ll be honest, the decor leans traditional, so if you’re looking for ultra-modern minimalism, this might not be your scene. But there’s something comforting about sinking into a proper armchair at the end of the day rather than perching on some geometric sculpture that passes for furniture.
The thing is, this hotel works whether you’re here for business or leisure, which is actually pretty rare. I was there during a busy conference week, and while the lobby had that gentle hum of activity, it never felt chaotic or rushed. The Gallery Restaurant is solid – not groundbreaking, but the kind of place where everything’s executed well and you know you won’t be disappointed. And here’s a practical tip: parking is complimentary, which might not sound like a big deal until you’ve paid $30 a night at downtown hotels. The location puts you about 20 minutes from uptown Charlotte when traffic’s cooperating, but you’re also walking distance to some really good shopping and dining right in Ballantyne. It’s the kind of place that manages to feel both refined and relaxed, which honestly is harder to pull off than you’d think. That 9.2 rating makes perfect sense once you’ve been there – it’s not trying to be the flashiest hotel in Charlotte, but it might just be the most comfortable.
HOTEL HIGHLIGHTS
Reviews
Staff: 9.5
Comfort: 9.5
Location: 9.2
Free WiFi: 8.5
Facilities: 9.3
Cleanliness: 9.4
Value for money: 8.5
Hilary from Ireland
Beautiful property with excellent facilities
Hardemon from United States
Everything!
Facilities- top notch
Spa- top notch
Service-top notch
Staff- friendly, helpful and professional
Food was top notch.
Five stars
Philip from United Kingdom
The hotel felt luxurious the minute you drive in - wonderful for a treat or special occasion! They had decorated it so beautifully for Christmas. The staff were excellent at front desk and bar staff
Trevor from United Kingdom
Very nice
Tamas from United States
nice hotel with great amenities. the gym was especially top notch.
Jermeisha from United States
Everything
Ferguson from United States
The location is very centrally located to so many great shops, restaurants, and right off the highway. The pool area was quiet and clean, and the staff was amazingly accommodating. We interacted with the concierge, front desk, and valet and all were very kind and sociable.
Ariel from United States
Great location and property. Service was excellent. Amenities and spa were amazing.
Daniel from United States
Beautiful room, nice bar and convenient location
Lisette from United States
Beautiful Location and impeccable facilities. I loved the area and all the accessible restaurants and shopping near by. This hotel was truly beautiful and the out doors has something for everyone. Playground for children quietly sit on the green or water, so much seating and space.
SURROUNDINGS
What's nearby:
- Thornhill: 2.7 km
- Elmstone Park: 2.7 km
- Parks Farm Park: 4.8 km
- Park at Blakeney: 5 km
- Ballantynes Backyard: 2 km
- Charlotte Nature Museum: 17 km
- Mc Mullen Creek Greenway: 2.9 km
- Big Rock Nature Preserve: 2.6 km
- Ballantyne Community Park: 3.2 km
- Four Mile, McMullen, and Lower McAlpine Creeks Greenways: 5 km
Restaurants & cafes:
- Cafe/bar Starbucks: 750 m
- Restaurant Gallery Restaurant: 400 m
- Restaurant Effie's Cafe & Grill: 650 m
Top attractions:
- Latta Park: 19 km
- Freedom Park: 19 km
- Mint Museum of Art: 19 km
Natural beauty:
- Lake Challis Lake: 6 km
Public transport:
- Train Sharon Road West: 10 km
- Train I-485/South Boulevard: 9 km
Closest airports:
- Rock Hill York County Airport: 27 km
- Charlotte Douglas International Airport: 21 km
ROOMS
- Deluxe, Guest room, 1 King with 1 extra-large double bed for 2 adults, 1 child
- Deluxe, Guest room, 2 Queen with 2 large double beds for 4 adults, 3 children
- deluxe, Guest room, 1 King, Balcony with 1 extra-large double bed for 2 adults, 1 child
- Deluxe, Guest room, 2 Queen, Balcony with 2 large double beds for 4 adults, 3 children
- 1 Bedroom Junior Suite, 1 King with 1 extra-large double bed for 2 adults, 1 child
- One-Bedroom Presidential Suite with Balcony with 1 extra-large double bed for 2 adults, 1 child
- Four-Bedroom Cottage with Balcony and Fireplace with 4 extra-large double beds for 8 adults, 7 children
- Grand Deluxe King Room with Park View with 1 extra-large double bed for 2 adults, 1 child
- Grand Deluxe Queen Room with Two Queen Beds and Park View with 2 large double beds for 4 adults, 3 children
- Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View with 2 large double beds for 4 adults, 3 children
- One-Bedroom Executive Suite with Balcony with 1 extra-large double bed for 2 adults, 1 child
- Grand Deluxe King Room with Park View and Balcony with 1 extra-large double bed for 2 adults, 1 child
- Deluxe Queen Room with Two Queen Beds - Hearing Accessible with 2 large double beds for 2 adults, 1 child
- One-Bedroom Executive King Suite with Balcony - Mobility Accessible with Tub for 2 adults, 1 child
- Deluxe King Room - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
- Grand Deluxe King Room with Park View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
- Grand Deluxe King Room with Balcony and Park View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
- Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible with 2 large double beds for 2 adults, 1 child
- Grand Deluxe King Room with Park View - Mobility Accessible with Tub with 1 extra-large double bed for 2 adults, 1 child
- Grand Deluxe Queen Room with Two Queen Beds and Park View - Mobility Accessible with Tub with 2 large double beds for 2 adults, 1 child
- Deluxe King Room with Roll-in Shower - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
- Grand Deluxe Queen Room with Two Queen Beds and Park View - Mobility and Hearing Accessible with Roll-in Shower with 2 large double beds for 2 adults, 1 child
- Deluxe King Room with Adapted Tub - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
- Deluxe King Room - Hearing Accessible with 1 extra-large double bed for 2 adults
FACILITIES
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service
- Carbon monoxide detector
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Tile/marble floor
- Heating
- Laptop safe
- Carpeted
- Lift
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Picnic area
- Outdoor furniture
- Sun terrace
- Terrace
Wellness:
- Fitness/spa locker rooms
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Activities:
- Bicycle rental
- Live sport events (broadcast) Additional charge Off-site
- Live music/performance Additional charge Off-site
- Cooking class Additional charge Off-site
- Themed dinner nights Additional charge
- Stand-up comedy Additional charge Off-site
- Temporary art galleries
- Horse riding Additional charge Off-site
- Bowling Additional charge Off-site
- Cycling
- Hiking Off-site
- Canoeing Additional charge Off-site
- Children's playground
- Fishing Off-site
- Tennis court Additional charge Off-site
Living Area:
- Seating Area
- Desk
Food & Drink:
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Reception services:
- Invoice provided
- Lockers
- Concierge service
- ATM/cash machine on site
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities Additional charge
Entertainment and family services:
- Kids' outdoor play equipment
- Board games/puzzles
2 swimming pools Pool 1 - indoor Free! Pool 2 - outdoor Free!:
- Opening times
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
- Opening times
- Seasonal
- All ages welcome
- Pool with view
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
Parking Free public parking is possible on site (reservation is not needed).:
- Valet parking
- Accessible parking
HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Age restriction:
- The minimum age for check-in is 21
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
10000 Ballantyne Commons Parkway, Ballantyne, Charlotte, NC 28277, United States
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