Sheraton Grand at Wild Horse Pass

5594 West Wild Horse Pass Boulevard, Chandler, AZ 85226, United States

Guest reviews: 9

HOTEL OVERVIEW

You know what honestly surprised me about the Sheraton Grand at Wild Horse Pass? It doesn’t feel like your typical chain hotel at all – and I mean that in the best way possible. When you’re driving down Wild Horse Pass Boulevard (which, fair warning, can be a bit confusing if you’re not familiar with this part of Chandler), the resort sort of emerges from the desert landscape like this sprawling adobe village. The whole place has this authentic Southwestern vibe that actually works, not the cheesy tourist trap version you sometimes get.

The location is pretty genius when you think about it. You’re technically still in the Phoenix metro area, but it feels worlds away from the hustle of downtown or Scottsdale. I stayed here during spring training season – which, if you’re planning a visit, book way ahead because baseball fans absolutely love this place – and even when it was busy, there were these pockets of quiet you could find. The pool area gets packed during the day, sure, but early morning or late afternoon? It’s perfect. And honestly, the views of the South Mountains from some of the rooms are worth requesting specifically. The front desk staff actually knows which rooms have the best sightlines, so just ask.

What really sets this place apart is how they’ve embraced the Gila River Indian Community partnership. The cultural elements aren’t just decorative – there’s real storytelling happening in the architecture and art throughout the property. The Aji Spa (which, okay, is pricier than I’d normally go for) incorporates traditional healing practices that you won’t find at your average hotel spa. Even if you don’t book treatments, walking through gives you this sense of place that’s pretty special. The restaurants lean heavily into local ingredients too – the fry bread at Kai is legitimately some of the best I’ve had, and I’ve been around Arizona long enough to be picky about it. Parking is free and abundant, which might seem like a small thing until you’ve dealt with Phoenix-area hotels that charge $25 a night for the privilege. Check-in was smooth both times I’ve stayed, though I’d avoid arriving right around 4 PM when the tour buses sometimes roll in. The rooms themselves are spacious – like, actually spacious, not “spacious for a hotel room.” Good blackout curtains too, which matters more than you’d think when you’re dealing with that intense Arizona sun. The 9.0 rating makes sense when you add it all up. It’s not perfect – the WiFi can be spotty in some areas, and the golf course crowds mean the main restaurant gets slammed certain times of day – but there’s something about this place that keeps drawing people back. Maybe it’s how quiet it gets at night, or how the staff remembers your coffee order, or just that it feels like a real escape without being completely isolated from civilization.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 9.3

Location: 9.2

Facilities: 9.2

Cleanliness: 9.4

Value for money: 8.3

Traci from United States

9/10

Hidden gem. Definitely recommend for couple's and families. We'll worth the price.

Paulo from Brazil

8/10

The property is big and well organized.

Penny from United Kingdom

9/10

The grounds are fantastic beautiful interiors with views

Tom from United States

9/10

Loved the grounds

Dev from United States

9/10

The best resort in phoenix Az

Kimberly from United States

9/10

Beautiful place to bad pit room was so far front the main services like food and entertainment
But all and all it was amazing

Hollie from United States

8/10

The architecture and decor was beautiful. The grounds were delightful.

Derek from United States

9/10

The staff was amazing.

Thomas from United States

9/10

The rooms were fantastic, the bed/bedding extremely comfortable. Very nicely done. The incorporation of artifacts, artwork and other items from the local community really made the place special.

Eric from United States

9/10

Everything! The pool, the restaurants, and decor all top notch!

SURROUNDINGS

What's nearby:

  • Pecos Park: 9 km
  • Hanger Park: 11 km
  • Warner Park: 12 km
  • Pueblo Alto Park: 12 km
  • Sea Life Arizona: 16 km
  • Tempe Skate Park: 12 km
  • Nozomi Aquatic Center: 7 km
  • Sonoran Desert National Monument: 12 km

Restaurants & cafes:

  • Restaurant Ko'Sin: 300 m
  • Restaurant Kai Restaurant: 10 m
  • Restaurant Rawhide Steakhouse & Saloon: 1.2 km

Natural beauty:

  • Lake Firebird Lake: 2.7 km
  • Peak Lone Butte (382m): 14 km

Closest airports:

  • Phoenix Goodyear Airport: 54 km
  • Phoenix-Mesa Gateway Airport: 37 km
  • Phoenix Sky Harbor International Airport: 26 km

ROOMS

  • Standard Double Room with 1 double bed for 4 adults, 3 children
  • Standard King Room with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Double Room with 1 extra-large double bed for 4 adults, 3 children
  • Deluxe King Room with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Mountain View with 1 extra-large double bed for 3 adults, 2 children
  • Superior Double Room with Mountain View with 1 extra-large double bed for 4 adults, 3 children
  • Executive, 1 Bedroom Smaller Suite, 1 King, Sofa bed with 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Governor, 1 Bedroom Larger Suite, 1 King, Sofa bed with 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Deluxe Guest room, 2 Queen, Poolside for 4 adults, 3 children
  • Deluxe Guest room, 1 King, Poolside for 3 adults, 2 children
  • Deluxe Guest room, 2 Queen, Pool view for 4 adults, 3 children
  • Deluxe Guest room, 1 King, Pool view for 3 adults, 2 children
  • Deluxe Queen Room with Two Queen Beds - Hearing Accessible with 2 large double beds for 4 adults, 3 children
  • Deluxe King Room - Hearing Accessible with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible with 2 large double beds for 4 adults, 3 children
  • Deluxe King Room with Adapted Tub - Mobility Accessible with 1 extra-large double bed for 3 adults, 2 children
  • Deluxe Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible with 2 large double beds for 4 adults, 3 children
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FACILITIES

Bedroom:

  • Linen
  • Alarm clock

General:

  • Shuttle service
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre Additional charge

Activities:

  • Tour or class about local culture
  • Walking tours
  • Kids' club Additional charge
  • Golf course (within 3 km) Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Entertainment and family services:

  • Babysitting/child services Additional charge

2 swimming pools Pool 1 - outdoor Free! Pool 2 - outdoor Additional charge:

  • Open all year
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Open all year
  • Adult only
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 00:30 to 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

5594 West Wild Horse Pass Boulevard, Chandler, AZ 85226, United States

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