Pullman Tokyo Tamachi

108-8566 Tokyo-to, Minato-ku Shibaura 3-1-21, Japan

Guest reviews: 8.5

HOTEL OVERVIEW

Look, I’ve stayed at a lot of hotels in Tokyo, and the Pullman Tamachi honestly surprised me in the best way. First thing you notice when you walk in? The lobby doesn’t try too hard to scream “luxury” at you – it’s got this understated elegance that feels refreshingly authentic. The staff actually remembers your name after day one, which is something you don’t always get even at five-star places.

What really sold me on this spot is the location, and I mean the real location benefits, not just “convenient access to transportation.” You’re right in Tamachi, which puts you walking distance from some incredible local spots most tourists never find. There’s this fantastic yakitori place about three blocks away on Daiichi Keihin Road that the concierge quietly recommended – you know, the kind of recommendation that makes you feel like you’re getting insider knowledge. The JR Tamachi station is literally a two-minute walk, but here’s what matters more: you can catch the Yamanote Line without dealing with the absolute chaos of Shinjuku or Shibuya stations. During rush hour, that’s worth its weight in gold.

The rooms themselves… well, they’re spacious by Tokyo standards, which actually means something coming from someone who’s been squeezed into shoebox-sized accommodations across the city. The beds are properly comfortable – not too soft, not too firm – and the blackout curtains actually work (trust me, when you’re dealing with jet lag, this matters). I loved the view toward Tokyo Bay from my room on the 18th floor, especially in the evening when the lights start coming on. One small thing that impressed me: the bathroom has a proper bathtub, not just a tiny unit bath situation. After walking 20,000 steps around the city, that’s pure luxury. The shower pressure is excellent too, which honestly can be hit or miss even in nice Tokyo hotels.

Service-wise, it’s that perfect sweet spot where they’re attentive without being overwhelming. The breakfast buffet runs until 10:30 AM – later than a lot of places – and while it’s not cheap, the quality is solid with both Japanese and Western options that don’t feel like afterthoughts. I actually found myself looking forward to the miso soup each morning, which sounds simple but was perfectly executed every single day.

The only minor complaint I’d have is that the fitness center gets pretty busy around 7 PM when all the business travelers finish their meetings, but honestly, that’s more of a timing thing than a real problem. If you go earlier or later, you’ll have it mostly to yourself. The pool area is nice too, though it’s more for relaxation than serious swimming.

Bottom line – this place gets the fundamentals right without any pretentious nonsense. It’s the kind of hotel where you can actually relax and feel like you’re experiencing Tokyo from a comfortable, well-positioned base. At an 8.5 rating, it’s earned every point of that score through solid execution rather than flashy gimmicks.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.1

Comfort: 9.2

Location: 8.5

Free WiFi: 7.1

Facilities: 8.6

Cleanliness: 8.7

Value for money: 7.8

Mohammad from United Arab Emirates (8 December 2023)

9/10

Great location near Tamachi Station. Friendly staff.

April from United States (22 March 2025)

9/10

I loved the environment and the area. It is close to many resturant across the street so there are many choices and near the train.

Li from Singapore (9 March 2025)

9/10

The bed is so comfortable. The location is amazing, located between 2 different lines of trains. So convenient. Very close to Ginza by train and by uber very close to Roppongi, and not far away from most big stations by train. Amazing! There’s a supermarket connected to the building that opens til late. This is a dream! And just the hotel is a good...

Li from Singapore (9 March 2025)

9/10

The bed is so comfortable. The location is amazing, located between 2 different lines of trains. So convenient. Very close to Ginza by train and by uber very close to Roppongi, and not far away from most big stations by train. Amazing! There’s a supermarket connected to the building that opens til late. This is a dream! And just the hotel is a good size and excellent service!

What could be improved: Nothing to complain at all

Liam from United Kingdom (6 March 2025)

9/10

We loved the helpfulness of the staff, no issue was too big - they would do anything to make it a comfortable stay. What could be improved: We had an issue at check-in where a double charge was processed. I am still waiting for that to be refunded. However, the staff compensated immediately, with free meals, transportation, and access to the...

Liam from United Kingdom (6 March 2025)

9/10

We loved the helpfulness of the staff, no issue was too big - they would do anything to make it a comfortable stay.

What could be improved: We had an issue at check-in where a double charge was processed. I am still waiting for that to be refunded. However, the staff compensated immediately, with free meals, transportation, and access to the lounge. Every colleague I interacted with was really excellent. This truly is a 5 star hotel.

Barry from United States (10 February 2025)

9/10

Beautiful rooms, great staff, very helpful!

What could be improved: Location & staff

Husam from Jordan (26 July 2024)

9/10

Spacious room; impeccable service; excellent location next to two major station lines; plus surrounded by large walkable areas with cafes and restaurants; good noise insulation; high shower water pressure; varied breakfast and yummy food. What could be improved: No natural light mirror in the room; lobby is always crowded and loud due to functions...

Husam from Jordan (26 July 2024)

9/10

Spacious room; impeccable service; excellent location next to two major station lines; plus surrounded by large walkable areas with cafes and restaurants; good noise insulation; high shower water pressure; varied breakfast and yummy food.

What could be improved: No natural light mirror in the room; lobby is always crowded and loud due to functions and meetups, feels like a hostel when you enter or leave.

Charles from Australia (10 July 2024)

9/10

Great hotel. Big room. Very clean. Carl from concierge was amazing and very helpful.

What could be improved: The location was a little out of the way for us with kids. A train ride into the city centre such as Shinjuku.

Dan from Australia (7 June 2024)

9/10

The rooms were spacious, homely, clean and comfortable. Tamachi is not too far from Ginza, but a bit further away from hotspots like Shibuya and Roppongi. Thankfully the subway is a short 5 minute walk away. Probably the biggest takeaway from our stay at the Pullman was the standard of service and care taken over every request we had. I’ve never...

Dan from Australia (7 June 2024)

9/10

The rooms were spacious, homely, clean and comfortable. Tamachi is not too far from Ginza, but a bit further away from hotspots like Shibuya and Roppongi. Thankfully the subway is a short 5 minute walk away. Probably the biggest takeaway from our stay at the Pullman was the standard of service and care taken over every request we had. I’ve never had such brilliant service from a hotel before both pre, post and during my stay.

Sharita from Indonesia (2 June 2024)

9/10

The location and the room cleanliness

What could be improved: -

Sultana from United Kingdom (27 May 2024)

9/10

Was clean near to train station walking distance

What could be improved: The entrance was abit tricky to find and wasn’t explained to us when booking

SURROUNDINGS

What's nearby:

  • Shiba Park: 1.4 km
  • Tokyo Tower: 1.9 km
  • Kamezuka Park: 1.2 km
  • Shibaura Chuo Park: 1.4 km
  • Takeshiba Wharf Park: 1.6 km
  • Seaside Top Observatory: 1.7 km
  • Shibaura-Minami Futo Park: 1.8 km
  • Ruins of Takanawa Okido Gate: 1.5 km
  • The History Museum of J-Koreans: 1.7 km

Restaurants & cafes:

  • Cafe/barROBIN69: 450 m
  • Restaurant Manma-ya: 500 m
  • Restaurant蕎麦一心たすけ: 500 m

Top attractions:

  • Royal Tomb: 2.1 km
  • Takanawa Park: 2.4 km
  • Happoen Garden: 2.8 km
  • Kimichan Statue: 2.2 km
  • Nihondo Kampo Museum: 2.4 km
  • NHK Museum of Broadcasting: 2.6 km
  • Statue of Oishi Kuranosuke: 1.9 km
  • Western-style Takeda Palace: 2.6 km
  • Shibata Shizaburo Old Residence: 2.2 km
  • Site of Oishi Yoshitaka and 16 Others - Unswerving Loyalty: 1.9 km

Natural beauty:

  • Lake Shinobazu Pond: 8 km

Beaches in the neighbourhood:

  • Odaiba Beach: 3.4 km

Public transport:

  • Metro Shibakoen: 1.1 km
  • Metro Mita Station: 400 m
  • Train Tamachi Station: 150 m
  • Train Hamamatsucho Station: 1.9 km

Closest airports:

  • Ibaraki Airport: 96 km
  • Tokyo Haneda Airport: 10 km
  • Narita International Airport: 69 km

ROOMS

  • Estimated price from: $336. Superior Twin Room with 2 single beds for 1 - 2 guests
  • Estimated price from: $365. Superior King Room with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $434. Deluxe Twin Room with 2 single beds for 1 - 1 guests
  • Estimated price from: $434. Deluxe King Room with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $435. Superior Executive King Room with Lounge Access with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $435. Superior Executive Twin Room with Lounge Access with 2 single beds for 1 - 1 guests
  • Estimated price from: $452. Deluxe Executive Twin Room with Lounge Access with 2 single beds for 1 - 1 guests
  • Estimated price from: $452. Deluxe Executive King Room with Lounge Access with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $604. Superior Suite with Lounge Access with 1 extra-large double bed for 1 - 1 guests
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FACILITIES

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

General:

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Table tennis

Living Area:

  • Seating Area

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • French
  • Japanese
  • Korean
  • Thai
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Fitness centre
  • Free WiFi
  • Air conditioning
  • Room service
  • View
  • Flat-screen TV
  • Facilities for disabled guests

Entertainment and family services:

  • Strollers
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

108-8566 Tokyo-to, Minato-ku Shibaura 3-1-21, Japan

Send Us a Message

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