Sheraton Kagoshima

890-0051 Kagoshima, Kagoshima, 43 - 15 Koraicho, Japan

Guest reviews: 9.2

HOTEL OVERVIEW

Honestly, I wasn’t expecting much when I first pulled up to the Sheraton Kagoshima on Koraicho – I mean, it’s tucked into this sort of unassuming spot in the city center, and from the street it doesn’t exactly scream “luxury hotel.” But you know what? Sometimes the best places are the ones that don’t need to show off.

The moment you step inside, there’s this immediate sense that they actually get hospitality here. The lobby has this warm, understated elegance – none of that cold marble nonsense you find in some five-star places. What really struck me was how the staff genuinely seemed to know the city inside and out. When I mentioned wanting to catch the sunrise over Sakurajima, the concierge didn’t just hand me a generic tourist map – he actually drew out the best walking route to the waterfront and told me exactly which convenience store to hit for coffee on the way back (it’s the FamilyMart two blocks down, by the way). The rooms are spacious by Japanese standards, which is saying something, and the beds are ridiculously comfortable. I’m talking about that perfect firmness where you sink in just enough without feeling like you’re being swallowed. The view from the upper floors – well, if you can snag a room facing south, you’ll wake up to Sakurajima looming across the bay like something out of a painting.

What really sets this place apart, though, is how it feels plugged into the actual rhythm of Kagoshima. You’re literally a five-minute walk from Tenmonkan, which is where all the real action happens after dark – proper yakitori joints, those tiny bars where the mama-san remembers your drink after one visit, and honestly some of the best tonkotsu ramen I’ve had outside of Fukuoka. The hotel’s restaurant does solid work too, especially their breakfast buffet which actually features local specialties alongside the usual international fare. I’m talking proper Kagoshima kurobuta pork, not just generic bacon. The service throughout stays consistently sharp without being stuffy – they’ll arrange your taxi to the airport at 6 AM with the same attention they give to dinner reservations. Parking is straightforward if you’re driving, though honestly you won’t need a car much once you’re here. The location puts you within walking distance of the main shopping district, and the tram system is right there when you want to explore further out. It’s the kind of place where business travelers clearly feel at home (there were always folks in suits working quietly in the lobby), but it never feels corporate or impersonal. After staying here, I actually understand why it maintains that 9.2 rating – it’s not trying to be the flashiest hotel in town, it’s just consistently doing everything really, really well.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.4

Comfort: 9.7

Location: 8.9

Free WiFi: 10

Facilities: 9.6

Cleanliness: 9.7

Value for money: 8.7

Connoway from South Africa (8 November 2024)

10/10

Loved everything about this hotel!

Patrick from Germany (26 March 2025)

10/10

To summen it up, our 4 day stay at the Sheraton Kagoshima was nothing but outstanding. People in Japan are friendly, but the staff at the Sheraton went beyond being friendly. Every single person in this building, from the person helping you out of your taxi, the reciptionists, the waitresses at the cafe, the concierge service, the restaurant staff...

Patrick from Germany (26 March 2025)

10/10

To summen it up, our 4 day stay at the Sheraton Kagoshima was nothing but outstanding.

People in Japan are friendly, but the staff at the Sheraton went beyond being friendly. Every single person in this building, from the person helping you out of your taxi, the reciptionists, the waitresses at the cafe, the concierge service, the restaurant staff to the cleaning staff seems to be the most friendly and helpful person you ever met. And they seem to read your mind when you need something and do it before you even dared to ask.

The rooms were outstanding. Lots of space, a huge window, tons of power outlets and USB ports, big TV, comfy and huge beds, a modern bath with as much hot water as you want, a great toilet and a view of the volcano to die for.

The breakfast was the best we had in over 10 hotels in Japan. Mixing japanese and western cuisine, with as many freshly made omlets as you could eat, bread, salad, rice dishes, soups to warm dishes and whatnot, we basically rolled out of the restaurant after breakfast and didn’t eat anything until dinner.

We ate dinner in two different restaurants the hotel has to offer, and the food here was amazing as well. The grill restaurant offers great meat and fish dishes and has a fantastic view over the city from the top floor of the building. The Japanese restaurant located on the 4th floor offered a fantastic hot bowl with fresh ingredients and the best meat we had in a long time.

Thanks for making our stay in Kagoshima an outstanding experience!

What could be improved: Nothing

Esther from Singapore (26 March 2025)

9/10

Nice location with very good service staff

Lucy from Ireland (25 March 2025)

9/10

Amazing hotel with incredible views and a great onsen

What could be improved: A bit over priced. It was already expensive but I splashed out as it sounded (and was) so amazing, but when a 80 dollar service charge was snuck onto my bill, I didn’t appreciate it

Stewart from Australia (12 March 2025)

9/10

The staff were fantastic and.the view of Sakurijima from our room was amazing.The Onsen is one.of the best I've experienced.

What could be improved: The parking location and no assistance or valet parking

Xueyi from China (13 February 2025)

10/10

Location is good as well as the room view

What could be improved: None

Matthew from United States (12 February 2025)

10/10

Everything was perfect. The staff is exceptional, room was amazing with a stunning view.

What could be improved: That I only had 1 night there

Eva from Singapore (9 February 2025)

8/10

happy with the breakfast . the beds were very comfy..the pyjamas too.

What could be improved: nothing

Chee from Singapore (3 January 2025)

10/10

The view of Sakurajima is superb. The room is spacious and very well equipped. The bed is amazing and makes our sleep so much better. The staff is amazing and very helpful What could be improved: The tram station is along one of the busiest line and tends to be very crowded by the time it reached the station. That said this is how the city works...

Chee from Singapore (3 January 2025)

10/10

The view of Sakurajima is superb. The room is spacious and very well equipped. The bed is amazing and makes our sleep so much better. The staff is amazing and very helpful

What could be improved: The tram station is along one of the busiest line and tends to be very crowded by the time it reached the station. That said this is how the city works not so much of the property.

Rita from Lithuania (29 December 2024)

10/10

I have booked this hotel just for the view, and I was not disappointed. Few of the staff members did speak English which is huge plus, I did ship my suitcases to different hotel and they helped me with all of this. You can buy day pass at the hotel which was amazing. Also huge plus was the fact that they do offer the lift to Kagoshima station and...

Rita from Lithuania (29 December 2024)

10/10

I have booked this hotel just for the view, and I was not disappointed. Few of the staff members did speak English which is huge plus, I did ship my suitcases to different hotel and they helped me with all of this. You can buy day pass at the hotel which was amazing. Also huge plus was the fact that they do offer the lift to Kagoshima station and back.
Their breakfast is to die for. The location is super nice too the tram station is just next to the hotel.

SURROUNDINGS

What's nearby:

  • Reimeikan: 2.7 km
  • Central Park: 2.2 km
  • Ishibashi Park: 3.6 km
  • Nagashima Museum: 3.4 km
  • Minato Odori Park: 2.4 km
  • Xavier Taika Kinenhi: 1.6 km
  • Shiroyama Observatory: 2.7 km
  • Kagoshima City Museum of Art: 2.3 km
  • Museum of the Meiji Restoration: 1.1 km
  • Kagoshima Municipal Science Hall: 2 km

Restaurants & cafes:

  • Cafe/barブルーライト: 1.4 km
  • Restaurant西駅くまもとや: 1.4 km
  • Restaurant Kagomma Furusato Yataimura: 1.5 km

Top attractions:

  • Yoshino Park: 9 km
  • Senganen Garden: 5 km

Beaches in the neighbourhood:

  • Iso Beach: 4.9 km

Public transport:

  • Train Kagoshima Station: 3 km
  • Train Kagoshima Chuo Station: 1.7 km

Closest airports:

  • Kagoshima Airport: 39 km

ROOMS

  • Estimated price from: $119. Deluxe King Room with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $130. Deluxe Twin Room with 2 double beds for 1 - 2 guests
  • Estimated price from: $147. King Room with Sakurajima View with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $158. Twin Room with Sakurajima View with 2 double beds for 1 - 2 guests
  • Estimated price from: $203. Club King Room with Club Lounge Access with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $214. Club Twin Room with Club Lounge Access with 2 double beds for 1 - 2 guests
  • Estimated price from: $231. Club King Room with Sakurajima View and Club Lounge Access with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $242. Club Twin Room with Sakurajima View and Club Lounge Access with 2 double beds for 1 - 2 guests
  • Estimated price from: $822. Suite with Sakurajima View and Club Lounge Access with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Tumble dryer
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Hiking Off-site
  • Windsurfing Additional charge Off-site
  • Fishing Off-site

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • Mandarin
  • English
  • Japanese
  • Korean
  • Vietnamese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 5 restaurants
  • Private bathroom
  • Fitness centre
  • Free WiFi
  • Air conditioning
  • Room service
  • Flat-screen TV
  • Shuttle service (free)
  • Facilities for disabled guests
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

890-0051 Kagoshima, Kagoshima, 43 - 15 Koraicho, Japan

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