Akan Yuku no Sato Tsuruga

Image 1 of Akan Yuku no Sato Tsuruga

085-0467 Hokkaido, Akankohan, Akancho Akankoonsen 4-6-10, Japan

Guest reviews: 8.7

Book nowCall us

HOTEL OVERVIEW

Nestled in the pristine natural beauty of Hokkaido’s renowned Akan region, the exquisite five-star Akan Yuku no Sato Tsuruga offers an unparalleled luxury experience that perfectly balances traditional Japanese hospitality with modern comforts. This exceptional property, boasting an impressive guest rating of 8.7, stands as a testament to its commitment to excellence and guest satisfaction. Located at Akancho Akankoonsen in Akankohan, the hotel serves as an ideal gateway to explore the magnificent Akan National Park, famous for its crystal-clear caldera lakes, primeval forests, and unique volcanic landscapes. The hotel’s strategic position at 4-6-10 Akancho Akankoonsen places guests in proximity to Lake Akan, one of Hokkaido’s most celebrated natural treasures known for its rare marimo algae balls and breathtaking seasonal vistas. The Akan Yuku no Sato Tsuruga distinguishes itself through its harmonious integration with the surrounding natural environment while providing an authentic glimpse into Japanese culture. The highly-rated accommodations reflect traditional Japanese design elements fused with contemporary amenities, creating spaces of tranquility and comfort. Perhaps the crown jewel of this magnificent property is its natural hot spring baths (onsen), drawing from the region’s geothermal activity to offer therapeutic waters rich in minerals. Guests can immerse themselves in these healing waters while gazing upon serene natural landscapes, an experience that embodies the Japanese concept of rejuvenation through nature. The culinary offerings at Akan Yuku no Sato Tsuruga further enhance its appeal, with meticulously prepared seasonal dishes showcasing Hokkaido’s exceptional local ingredients—from the freshest seafood from nearby waters to wild mountain vegetables and premium dairy products for which the region is famous. Beyond the confines of this remarkable five-star establishment, guests are perfectly positioned to experience the cultural richness of the Ainu, Japan’s indigenous people who have deep connections to this region. The nearby Ainu Kotan settlement offers insights into this ancient culture through its crafts, performances, and traditions. For nature enthusiasts, the hotel serves as an excellent base for exploring the diverse ecosystems of Akan National Park across all seasons—from winter snowscapes perfect for snowshoeing and cross-country skiing to summer hiking trails that wind through pristine forests and alongside volcanic features. The exceptional 8.7 rating awarded by previous guests speaks volumes about the immersive experience that awaits at Akan Yuku no Sato Tsuruga, where attentive service, cultural authenticity, and natural splendor combine to create memories that last a lifetime. Whether seeking peaceful retreat, cultural exploration, or adventure in nature, this distinguished Hokkaido property exceeds expectations while offering a genuine taste of Japan’s northernmost island.

HOTEL HIGHLIGHTS

Image 2 of Akan Yuku no Sato TsurugaImage 3 of Akan Yuku no Sato Tsuruga

Reviews

Staff: 9.0

Comfort: 9.1

Location: 9.0

Free WiFi: 7.6

Facilities: 8.9

Cleanliness: 9.0

Value for money: 7.9

Victor from United States (9 June 2024)

9/10

The lake view from the room is spectacular, and the staff are very friendly. We thoroughly enjoyed the facilities and the onsen (one of the best onsen we experienced).

Pai from Singapore (20 March 2025)

9/10

Very luxurious hotel, variety foods & beverages, good surrounding area , provided shuttle bus to car park

Sew from Malaysia (19 March 2025)

9/10

The location just near to the lake

Heidi from Australia (17 March 2025)

9/10

Great onsen, amazing view, great customer service. Another amazing stay during winter, great food selection, love the rooftop onsen and its definitely amazing in the morning

A lot of activities near the hotel and the frozen lake adventures definitely is a plus.

What could be improved: None

Lee from Singapore (8 March 2025)

8/10

Near the snow activities. Fire works in the Winter. Good location . It’s a big hotel and it runs well with ample seats n tables in its restaurant.

What could be improved: It’s a big hotel hence during my stay is was crowded w tourist and not as quiet as I hope.

Erin from United States (25 February 2025)

9/10

It was very spacious and the staff were very responsive.

What could be improved: We had breakfast and dinner included and it would have been nice if the buffet offerings changed more day to day, but the food was good.

Loupepe from Singapore (9 February 2025)

9/10

- The public outdoor onsen is exceptional and a must go! They switch the baths for women and men at regular timings each day so i highly recommend going to both if you have the time. - The buffet dinner and breakfast included in our stay had such an amazing spread, definitely worth the price - Just next to Lake Akan, very nice views and you can...

Loupepe from Singapore (9 February 2025)

9/10

- The public outdoor onsen is exceptional and a must go! They switch the baths for women and men at regular timings each day so i highly recommend going to both if you have the time.
- The buffet dinner and breakfast included in our stay had such an amazing spread, definitely worth the price
- Just next to Lake Akan, very nice views and you can just walk there from the hotel to do all kinds of winter activities like ice fishing, snow mobile rides etc.
- There is a cute shopping street just across the entrance where you can pick up some snacks and souvenirs.

What could be improved: The staff seem a bit clueless and lacking in training as they gave us the wrong information on several occasions. Eg. we asked what was the last entry time for the breakfast buffet and the staff told us the wrong time which caused us to almost miss the buffet entirely. We also had trouble finding the buffet location as there are multiple restaurants in the resort so we asked another staff for directions who directed us to the wrong place even though I showed her the restaurant name on our meal ticket 😑 Some of them are also quite rude and have a bad attitude.

Justin from Australia (3 February 2025)

9/10

An onsen hotel with a lot of facilities that can be enjoyed by all ages. Our room was comfortable and hotel is located near next to the lake and surrounding attractions. Service from staff is also very excellent. I would like to especially thank the foreign staff at the hotel for offering such good service when checking in/out and also guiding at...

Justin from Australia (3 February 2025)

9/10

An onsen hotel with a lot of facilities that can be enjoyed by all ages. Our room was comfortable and hotel is located near next to the lake and surrounding attractions. Service from staff is also very excellent. I would like to especially thank the foreign staff at the hotel for offering such good service when checking in/out and also guiding at the buffets. I can see that they have received very good training from management. Front desk staff were also excellent. There was always staff around the hotel happy to assist and greet at any time. It is our first time staying with Tsuruga group of hotels and won’t be our last.

What could be improved: Buffet could be further improved - some options were not the freshest but otherwise still pretty decent and tasty.

Claudia from Italy (24 January 2025)

9/10

The hotel is amazing. There are a lot of shops inside as well as three onsen. The B1 onsen is amazing with a rock rotenburo with an amazing view on Lake Akan. The Japanese room was great! And buffet breakfast and dinner have a lot of choices.

What could be improved: All was good! I wish there was a yukata option though

Kwan from Hong Kong (6 January 2025)

8/10

Their onsen were really good. Wide range of local and international dishes offered at the dinner and breakfast buffets.

SURROUNDINGS

What's nearby:

  • Akan National Park: 1.5 km

Restaurants & cafes:

  • Restaurantつべつ西洋軒: 39 km
  • Restaurantパン・デ・パン: 650 m
  • Restaurant弟子屈ﾗｰﾒﾝ総本店: 41 km

Natural beauty:

  • Lake Lake Akan: 1.5 km

Ski lift:

  • Kokusetsu Akankohan Chair Lift: 1.6 km

Closest airports:

  • Kushiro Airport: 54 km
  • Memanbetsu Airport: 65 km
  • Nakashibetsu Airport: 89 km

ROOMS

  • Estimated price from: $263. Partner offer option for Max persons: 1
  • Estimated price from: $343. Japanese-Style Room with Shower Booth-Wings BLD - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 4 futon beds for 1 - 2 guests
  • Estimated price from: $343. Japanese-Style Room - Wings BLD - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 5 futon beds for 1 - 2 guests
  • Estimated price from: $345. Japanese-Style Twin Room - Wings BLD - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds for 1 - 2 guests
  • Estimated price from: $359. Japanese-Style Room with Forest View - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 4 futon beds for 1 - 2 guests
  • Estimated price from: $364. Room with Tatami Area & Shower Booth - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $379. Twin Room with Ainu Style - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds for 1 - 2 guests
  • Estimated price from: $380. Japanese-Style Twin Room -Lake View-Wings BLD - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds for 1 - 2 guests
  • Estimated price from: $391. Twin Room with Jet Bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds for 1 - 2 guests
  • Estimated price from: $396. Japanese-Style Room with Ainu Style - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 5 futon beds for 1 - 2 guests
  • Estimated price from: $401. Room with Tatami Area with Ainu Style - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $441. Room with Tatami Area and Jet Bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $489. Superior Room with Tatami Area and Jet Bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $533. Deluxe Room with Tatami Area-Lake View-Wings BLD - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 large double beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $565. Deluxe Room with Tatami Area and Lake View - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $609. Japanese-Style Deluxe Room with Open Air Bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 4 futon beds for 1 - 2 guests
  • Estimated price from: $661. Twin Room with Open Air Bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds for 1 - 2 guests
  • Estimated price from: $690. Room with Tatami Area & Open Air Bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $843. Executive room with Tatami area and Lake View Hot spring bath - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $2,036. Suite Room with Sauna -Lake View-Wings BLD - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 2 single beds, 2 futon beds and 1 sofa bed for 1 - 2 guests
  • Estimated price from: $590. Japanese-Style Family Room with Town View - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 8 futon beds for 1 - 4 guests
  • Estimated price from: $686. Japanese-Style Family Room with Lake View - Non-Smoking - Buffet Breakfast + Buffet Dinner Included with 8 futon beds for 1 - 4 guests
Book nowCall us
Image 4 of Akan Yuku no Sato TsurugaImage 5 of Akan Yuku no Sato Tsuruga

FACILITIES

Ski:

  • Ski pass vendor

Bedroom:

  • Wardrobe or closet

General:

  • Shuttle service Additional charge
  • Minimarket on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre Additional charge
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Live music/performance
  • Tour or class about local culture Additional charge
  • Walking tours Additional charge
  • Nightclub/D J Additional charge
  • Canoeing Additional charge Off-site
  • Karaoke Additional charge
  • Games room
  • Skiing Off-site
  • Fishing Additional charge Off-site

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Japanese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Flat-screen TV
  • Shuttle service
  • Family rooms

Parking Private parking is possible at a location nearby (reservation is not needed) and costs ¥400 per day.:

  • Electric vehicle charging station
  • Accessible parking
Image 6 of Akan Yuku no Sato TsurugaImage 7 of Akan Yuku no Sato Tsuruga

HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 19:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

085-0467 Hokkaido, Akankohan, Akancho Akankoonsen 4-6-10, Japan

Book nowCall us

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.