The Westin Osaka

531-0076 Osaka Prefecture, Osaka, Kita-ku Oyodonaka 1-1-20, Japan

Guest reviews: 8.8

HOTEL OVERVIEW

Look, I’ve stayed at my fair share of business hotels in Osaka, and The Westin honestly surprised me in the best way. It’s tucked right in the middle of Kita-ku – you know that area where Umeda Station turns into this maze of underground shopping streets? Well, the hotel sits above all that chaos, which means you get the convenience without feeling like you’re sleeping inside a train station. Actually, the location is pretty genius because you can pop down to grab anything you need (there’s this incredible depachika food court in the basement levels) but when you’re back in your room, it’s surprisingly quiet.

The thing that got me right away was walking into the lobby – there’s this subtle incense thing happening that’s not overwhelming, just… warm? And the staff actually remembers your name after day one, which sounds small but makes a huge difference when you’re jet-lagged and trying to figure out how to get to Dotonbori without getting lost. Speaking of getting around, the hotel’s maybe a seven-minute walk to the main Umeda hub, so you’re connected to literally everywhere – Kyoto, Nara, even down to Namba if you want the full tourist experience. The rooms themselves are what you’d expect from Westin but with these thoughtful Japanese touches. I mean, they’ve got the usual suspects – great shower pressure, blackout curtains that actually work – but then there’s this perfectly positioned reading light by the window where you can watch the city wake up with proper coffee. The beds are firm in that good way that doesn’t leave you feeling like you wrestled with your mattress all night.

Here’s what I really appreciated though – the concierge team knows their stuff beyond the typical tourist traps. When I asked about finding good yakitori that wasn’t in Lonely Planet, they sent me to this tiny place in a back alley near Hanshin Umeda that was absolutely perfect. And honestly? The hotel restaurant is worth eating at, which isn’t something I say often. Their breakfast has this mix of Western and Japanese options that doesn’t feel forced – like someone actually thought about what travelers want at 7 AM after a long flight. The only minor thing is that check-in can get a bit backed up during cherry blossom season (learned that the hard way), but they’ll hold your bags and let you wander while they sort things out. Bottom line – if you want to feel like you’re staying somewhere that gets both the international business traveler thing and the local Osaka vibe, this place nails it without trying too hard.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.4

Comfort: 9.4

Location: 8.6

Free WiFi: 8.2

Facilities: 9.0

Cleanliness: 9.2

Value for money: 8.3

Rene from Mexico (19 July 2024)

9/10

Very nice hotel, the breakfast was stuning, you have a nice koji Pond and garden just outside the buffet.We enjoyed our stay on the hotel

Elizabeth from United States (15 March 2025)

9/10

Outstanding service, beautiful room, and such a comfortable bed. It is right next to the Skyview, Observatory, and right near Umeda Station so very conveniently located.

What could be improved: Nothing

Barlow from Australia (14 March 2025)

9/10

By the time I had got out of the taxi, they had already got the bags out and were helping take them to the room. The staff were absolutely amazing and the service was exceptional. The stay at the Westing was sensational and the food was also amazing, both the in room service and the breakfast menu. What could be improved: One day the breakfast...

Barlow from Australia (14 March 2025)

9/10

By the time I had got out of the taxi, they had already got the bags out and were helping take them to the room. The staff were absolutely amazing and the service was exceptional. The stay at the Westing was sensational and the food was also amazing, both the in room service and the breakfast menu.

What could be improved: One day the breakfast area was so popular I had to wait. But the wait was worth it because the food was amazing.

Annmaree from Australia (25 February 2025)

9/10

Courtesy bus was brilliant

Wey from Singapore (23 February 2025)

9/10

Staff were friendly and helpful. Hotel was clean and baby cot were provided!

Florencia from Switzerland (18 February 2025)

9/10

Love the location and personal

Niall from Australia (26 January 2025)

9/10

Attentive staff, buffet breakfast

What could be improved: Chinese restaurant, distance to central trains

Andrea from United States (25 January 2025)

9/10

Wonderful breakfast, nice staff

What could be improved: Small room

Cheryl from Singapore (21 December 2024)

9/10

The room was clean, spacious, beds were very comfy and the blackout curtains were very effective. The hotel staff were friendly yet polite, and always willing to help. The breakfast spread was good, however some of the cooked food was cold. What could be improved: The hotel was quite a walk (~20 mins walk) to and from the train stations, and...

Cheryl from Singapore (21 December 2024)

9/10

The room was clean, spacious, beds were very comfy and the blackout curtains were very effective. The hotel staff were friendly yet polite, and always willing to help. The breakfast spread was good, however some of the cooked food was cold.

What could be improved: The hotel was quite a walk (~20 mins walk) to and from the train stations, and lunch/dinner options nearby were limited. In-room dining menu options were also limited and quite pricey.

Sashankan from Australia (16 December 2024)

9/10

Great service and facilities. Convenient location with free shuttle bus to Osaka station. Staff were very friendly and helpful.

What could be improved: The buffet breakfast, while very good was very expensive and could have had a bit more variety on the different days.

SURROUNDINGS

What's nearby:

  • Urae Park: 1.1 km
  • Lucua Osaka: 1.2 km
  • Octopus Pine: 1.3 km
  • Shin Satoyama: 100 m
  • Umeda Sky Building: 250 m
  • Nakatsu Central Park: 850 m
  • Namban Culture Center: 700 m
  • Kuchu Teien Observatory: 250 m
  • Sakaro no Matsu Monument: 1.4 km
  • Koji Kinutani Tenku Art Museum: 50 m

Restaurants & cafes:

  • Cafe/bar Shangri-La: 350 m
  • Restaurant Motta Porteno: 750 m

Top attractions:

  • Nozaki Park: 2.4 km
  • Nakanoshima Park: 3.1 km
  • Shimo-fukushima Park: 2 km
  • OSTEC Exhibition Hall: 2.4 km
  • Sujikai Bridge Monument: 2.4 km
  • Dojima Avanza Entrance Porch: 1.7 km
  • Dojima Rice Exchange Monument: 2.1 km
  • Monument of Kajimaya Head House: 2.1 km
  • Tsunami and Storm Surge Disaster Prevention Station: 3.1 km
  • Fukuzawa Yukichi Birthplace Monument & Nakatsu-han Old Site: 1.6 km

Public transport:

  • Metro Nakatsu: 1.2 km
  • Train Nishi-Umeda: 1.4 km
  • Metro Umeda Station: 1.1 km
  • Train Osaka Station: 1.4 km

Closest airports:

  • Kobe Airport: 39 km
  • Itami Airport: 9 km
  • Kansai International Airport: 50 km

ROOMS

  • Estimated price from: $286. Double Room with Two Double Beds with 2 double beds for 1 - 2 guests
  • Estimated price from: $422. Corner Twin Suite with 2 single beds for 1 - 1 guests
  • Estimated price from: $346. Renewal Double Room with Two Double Beds - High Floor with 2 double beds for 1 - 2 guests
  • Estimated price from: $356. Renewal King Room - High Floor with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Picnic area
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre Additional charge
  • Sauna

Living Area:

  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Indoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • 3 restaurants
  • Private parking
  • Spa and wellness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
  • Very good breakfast

Indoor swimming pool Additional charge:

  • Open all year
  • Adults only
  • Pool with view
  • Heated pool

Parking Private parking is possible on site (reservation is not needed) and costs ¥2,000 per day.:

  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

531-0076 Osaka Prefecture, Osaka, Kita-ku Oyodonaka 1-1-20, Japan

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