Imperial Hotel Tokyo

Image 1 of Imperial Hotel Tokyo

100-8558 Tokyo-to, Chiyoda-ku Uchisaiwai-cho 1-1-1, Japan

Guest reviews: 9.2

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HOTEL OVERVIEW

Honestly, when you first walk into the Imperial Hotel Tokyo, you’re hit with this sense of… I don’t know, gravitas? The lobby’s got these massive columns and this whole Frank Lloyd Wright-inspired vibe that makes you feel like you’re stepping into a piece of history. Which, I mean, you kind of are – this place has been hosting everyone from Einstein to Marilyn Monroe since 1890, though the current building is from the ’70s.

What really gets me about the Imperial is how it manages to feel both grand and approachable at the same time. The staff – and I’m talking everyone from the concierge to the person cleaning the elevators – they’ve got this quiet professionalism that’s distinctly Japanese. You know what I mean? They anticipate what you need before you even ask. I stayed there during cherry blossom season (which, fair warning, is absolute chaos in Tokyo), and somehow they made everything feel effortless despite the city being packed with tourists. The rooms are spacious by Tokyo standards, with these huge windows that actually open – rare in modern hotels. If you’re on the Imperial Palace side, you’re looking out over the East Gardens, which honestly beats any TV channel.

The location is what really sells it for me, though. You’re literally across from the Imperial Palace grounds, so you can duck into those gardens whenever the city gets overwhelming. Ginza’s a five-minute walk if you want to blow your budget on department stores, and you’re close enough to Tokyo Station that getting anywhere is pretty straightforward. But here’s the thing nobody mentions – the hotel sits right between the business district and the tourist areas, so depending on the time of day, you get this interesting mix of salarymen and families with cameras. The taxi drivers all know exactly where it is, which saves you from trying to pronounce Japanese addresses at 2 AM. The only downside? Well, you’re paying Imperial prices, and the nearby restaurants can be pretty formal. Sometimes you just want to grab a quick bite without putting on real pants, you know? But there’s a decent convenience store about two blocks away on Harumi-dori if you need late-night snacks or forgot to pack something essential.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.6

Location: 9.4

Free WiFi: 9.3

Facilities: 9.1

Cleanliness: 9.5

Value for money: 8.4

Phillip from Canada (8 March 2025)

10/10

Location was the best, breakfast was wonderful, staff is outstanding, beautiful and well appointed rooms... again staff, rooms and facilities were the finest we've ever experienced... such a beautiful hotel, everything exceeded our expectations, especially the people, so respectful, polite and helpful. Luxury without pretense...

Mohammad from Saudi Arabia (27 March 2025)

10/10

Amazing location and exceptional service all around.

What could be improved: Although sufficient, the rooms are on the smaller side.

Gaynor from New Zealand (27 March 2025)

10/10

Stunning Hotel, very well located to the Ginza district. Staff were very polite and helpful.
Facilities very clean, comfortable bed.
Would highly recommend

Adam from United Kingdom (26 March 2025)

10/10

My favourite hotel in the world. Wonderful building l, best croissant for a thousand miles … but what makes this hotel is the incredible staff who go beyond the norm to deliver exceptional service. On checking out three ladies took our suitcases away at the lift without me asking … one example. But all are like this making a stay joyful. What...

Adam from United Kingdom (26 March 2025)

10/10

My favourite hotel in the world. Wonderful building l, best croissant for a thousand miles … but what makes this hotel is the incredible staff who go beyond the norm to deliver exceptional service. On checking out three ladies took our suitcases away at the lift without me asking … one example. But all are like this making a stay joyful.

What could be improved: Buffer breakfast is not great:
1. Depending on occupancy you arrive to be given a number and be told perhaps a 30 minute wait. Ok first world problem, but in a 5* start hotel. There are alternatives but please.
2. Buffet breakfast fine not great. Poor or no cold meats. Ham and Sausages rubbish. Although croissants absolutely top notch.
Summary - disappointed by buffet breakfast.

Joseph from United Kingdom (25 March 2025)

9/10

This hotel truly has a world-class service from the moment you arrive it honestly feels like just levitate to your room whilst the staff bring up your luggage and check you in. The Imperial Hotel Tokyo is in a great location with many attractions such as the Imperial Palace near by shopping and world class restaurants within close proximity. ...

Joseph from United Kingdom (25 March 2025)

9/10

This hotel truly has a world-class service from the moment you arrive it honestly feels like just levitate to your room whilst the staff bring up your luggage and check you in.
The Imperial Hotel Tokyo is in a great location with many attractions such as the Imperial Palace near by shopping and world class restaurants within close proximity.
Finally, the hotel has so many bars and restaurants from the bars and Cafes on the ground floor to the lounge area and restaurants on the 17th floor.
I must point out the hotel serves a lovely Japanese breakfast.

Roger from Australia (24 March 2025)

9/10

Excellent breakfast at Les Saisons less so but good at the main restaurant

What could be improved: There was nothing to complain about

Madalene from United Kingdom (20 March 2025)

9/10

Location is super convenient. It is a very big hotel, needs extra time to get around. Old style glamour, clean and spacious. Bed is super comfortable. The free umbrella lending service is very convenient. Great views from the upper floors. What could be improved: The duvet is very thin, I was cold and had to get up in the night to double...

Madalene from United Kingdom (20 March 2025)

9/10

Location is super convenient. It is a very big hotel, needs extra time to get around.

Old style glamour, clean and spacious.

Bed is super comfortable.

The free umbrella lending service is very convenient.

Great views from the upper floors.

What could be improved: The duvet is very thin, I was cold and had to get up in the night to double fold the duvet.

No iron and ironing board in the room.

Breakfast is not served before 7am, with working group needing to leave hotel early missing out on breakfast.

Elizabeth from United Kingdom (14 March 2025)

10/10

Attention to detail in this hotel was stunning

What could be improved: Nothing, it was all perfect

Gladys from Hong Kong (13 March 2025)

10/10

Friend’s recommendation

What could be improved: Gym too small

Richard from United States (12 March 2025)

9/10

The staff of this hotel is amazing! They are very professional, courteous, and so friendly. They all go above and beyond to accommodate their guests. The room was clean with all necessary amenities and we had rooms on the top floor overlooking the entire city. They have multiple restaurants with many different food options. I highly recommend this...

Richard from United States (12 March 2025)

9/10

The staff of this hotel is amazing! They are very professional, courteous, and so friendly. They all go above and beyond to accommodate their guests. The room was clean with all necessary amenities and we had rooms on the top floor overlooking the entire city. They have multiple restaurants with many different food options. I highly recommend this hotel and would stay here again.

What could be improved: I can't think of anything we didn't like or could've been better.

SURROUNDINGS

What's nearby:

  • Hibiya Park: 450 m
  • Sakurada Park: 950 m
  • Nissan Crossing: 650 m
  • Chanel Nexus Hall: 800 m
  • Godzilla Statue Hibiya: 200 m
  • Idemitsu Museum of Art: 550 m
  • Kusunoki Masashige Statue: 1 km
  • Ginza Hassho no Chi Monument: 950 m
  • Kokyo Gaien National Gardens: 1 km
  • Japan Sake and Shochu Information Center: 900 m

Restaurants & cafes:

  • Cafe/barbuvette: 200 m
  • Restaurant Khanh's Vietnam Kitchen 999: 500 m
  • Restaurant麺屋ひょっとこ 銀座店: 250 m

Top attractions:

  • Nan-ou Park: 1.2 km
  • Chirori Memorial: 1.1 km
  • Pola Museum Annex: 1.1 km
  • The Police Museum: 1.2 km
  • Advertising Museum: 1.1 km
  • Wakayama Art Museum: 1.2 km
  • Edo Kabuki Birthplace: 1.2 km
  • Shimbashi Station Museum: 1 km
  • Nihon Tenji Seitei no Chi: 1.2 km
  • Panasonic Shiodome Museum Rouault Gallery: 1.2 km

Natural beauty:

  • Lake Shinobazu Pond: 5 km

Beaches in the neighbourhood:

  • Odaiba Beach: 6 km

Public transport:

  • Metro Uchisaiwaicho: 600 m
  • Metro Hibiya Station: 300 m
  • Train Shimbashi Station: 1 km
  • Train Yurakucho Station: 550 m

Closest airports:

  • Ibaraki Airport: 93 km
  • Tokyo Haneda Airport: 13 km
  • Narita International Airport: 66 km

ROOMS

  • Estimated price from: $561. Superior Double with 1 large double bed for 1 - 2 guests
  • Estimated price from: $600. Superior Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $712. Deluxe Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $712. Deluxe Double with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $728. Imperial Floor Superior Double with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $787. Deluxe Park View Double with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $787. Deluxe Park View Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $842. Imperial Floor Deluxe Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $898. Junior Suite Double with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $898. Junior Suite Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $918. Imperial Floor Deluxe Park View Double with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $918. Imperial Floor Deluxe Park View Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $974. Junior Suite Park View Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $1,110. Imperial Floor Junior Suite Double with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $1,110. Imperial Floor Junior Suite Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $2,696. Imperial Floor Deluxe Suite Double with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $3,564. Park View Corner Suite Double with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

General:

  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Laptop safe
  • Chapel/shrine
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets Additional charge

Activities:

  • Live music/performance Additional charge

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 8 restaurants
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • Flat-screen TV
  • Airport shuttle

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • Pool with view
  • Shallow end
  • Pool/beach towels

Entertainment and family services:

  • Strollers
  • Board games/puzzles
  • Babysitting/child services Additional charge

Parking Private parking is possible on site (reservation is not needed) and costs ¥12,000 per day.:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

100-8558 Tokyo-to, Chiyoda-ku Uchisaiwai-cho 1-1-1, Japan

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