The Kahala Hotel & Resort Yokohama

220-0012 Kanagawa, Yokohama, Nishi-ku Minatomirai 1-1-3, Japan

Guest reviews: 9

HOTEL OVERVIEW

Honestly, I wasn’t expecting much when I first walked into The Kahala Hotel & Resort Yokohama – I mean, another luxury hotel in Minato Mirai, right? But the moment you step through those doors, you realize this place is doing something different. The lobby has this almost zen-like quality that immediately makes you forget you’re in the middle of one of Japan’s busiest waterfront districts. There’s something about the way natural light filters through their massive windows that just… works, you know?

What really got me was the location – and I don’t mean that in the typical “convenient location” way travel sites always say. You’re literally a three-minute walk from Cosmo World (you can actually see the giant Ferris wheel from some of the upper floors), but somehow the hotel feels completely insulated from all that tourist chaos. I spent a lot of time exploring the Minato Mirai area, and having this quiet sanctuary to return to each evening made all the difference. The concierge team actually knows their stuff too – they pointed me toward this incredible ramen spot in nearby Noge that I never would’ve found otherwise, tucked away in an alley most tourists never venture down.

The rooms themselves are spacious by Japanese standards, which anyone who’s stayed in Tokyo hotels will appreciate. I had a harbor view room on the 15th floor, and honestly, watching the ships come and go while having my morning coffee became this weird little ritual I looked forward to. The soundproofing is excellent – even with all the activity down at the port and the nearby convention center, nights were surprisingly peaceful. One thing that struck me was how thoughtfully everything was designed. The bathroom alone probably has more square footage than some entire hotel rooms I’ve stayed in around Asia. Check-in was smooth (they actually remembered my name throughout the stay, which is rarer than it should be), and the staff has that perfect balance of attentive without being hovering – they seem to genuinely anticipate what you need before you ask for it. The 9.0 rating makes complete sense once you’re there. It’s not just about the luxury touches, though those are certainly present. It’s more about how the whole experience feels effortless, from the moment you arrive until you’re reluctantly checking out.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.5

Comfort: 9.6

Location: 8.5

Free WiFi: 8.4

Facilities: 9.4

Cleanliness: 9.6

Value for money: 8.2

John from Australia (18 April 2024)

9/10

Everything the staff were very friendly and helpful it was a great experience

What could be improved: The language barrier it was very hard to understand

Takuma from Japan (18 March 2025)

9/10

Everything was just so amazing

Chi from South Korea (7 March 2025)

9/10

Amazing service and beautiful hotel and the japanese restaurant was impressive

What could be improved: Extra charge for swimming pool

Anna from Japan (2 January 2025)

9/10

We had one night there combined with a birthday celebration. We enjoyed the spacious room with a view as well as the proximity to the Rinko park. The dinner that night was top-notch, both from eh fold selection and cozy setting in the private room. The team at the receptionbgrlped us with arranging short-term babysitting service so we could spend a...

Anna from Japan (2 January 2025)

9/10

We had one night there combined with a birthday celebration. We enjoyed the spacious room with a view as well as the proximity to the Rinko park. The dinner that night was top-notch, both from eh fold selection and cozy setting in the private room. The team at the receptionbgrlped us with arranging short-term babysitting service so we could spend a few hours out before the night.
Overall, it was an excellent stay, way beyond what we expected.

Kalani from United States (23 November 2024)

8/10

The Hotel is a gold standard in luxury, from the staff to the rooms. I loved the association to the Kahala Hotel in Hawaii and it brought so much nostalgia since I am from Hawaii and used to work at the Kahala resort when it was still a Mandarin Oriental property. The iconic sweets, the ambiance, traditions and level of service are exactly the...

Kalani from United States (23 November 2024)

8/10

The Hotel is a gold standard in luxury, from the staff to the rooms. I loved the association to the Kahala Hotel in Hawaii and it brought so much nostalgia since I am from Hawaii and used to work at the Kahala resort when it was still a Mandarin Oriental property. The iconic sweets, the ambiance, traditions and level of service are exactly the same. It reminded me so much of home in Hawaii. This is my first stay here so I could not explore everything at the property but if I ever get another chance I will definitely stay here again.

What could be improved: The location was a little out of the way but is only a minor detail as Minato Mirai is not hard to navigate or you're main purpose of stay is a short getaway from the city. The property however is situated right next to Pacifco so if you are there for a convention or event its the perfect location. The location also leaves a bit to be desired if you are looking for a place with a view, however the ambiance of the hotel makes up for this minor detail and the architecture and design of the property is a site to behold.
I did not get an opportunity to tour the facilities or property as much as I wanted to so I will definitely stay here again.

Yosi from Israel (29 October 2024)

9/10

Large and luxurious rooms, a spectacular view of the bay, a very kind staff with a high sense of service even compared to Japan

Carine from Japan (13 October 2024)

9/10

Everything!

What could be improved: Nothing!

Gaele from Australia (4 September 2024)

9/10

Everything it was just fantastic

What could be improved: Nothing

Hidenobu from Austria (25 August 2024)

9/10

Big hotel with many attractions like swimming pool and small public bath. Staff is educated very well. They communicate with microphone or something that they share where we should go to or try to maximise the utilisation. Small public bath warmed us a lot. The room was brilliant. Very clean and luxurious looking room. What could be improved: The...

Hidenobu from Austria (25 August 2024)

9/10

Big hotel with many attractions like swimming pool and small public bath. Staff is educated very well. They communicate with microphone or something that they share where we should go to or try to maximise the utilisation. Small public bath warmed us a lot. The room was brilliant. Very clean and luxurious looking room.

What could be improved: The front is somehow the top of the building and we have to go to the top. We had to wait quite sometime compared to other hotel to do check in and out.

Gorder from Japan (29 July 2024)

9/10

Close to the train

What could be improved: Hawaiian themed hotel no Hawaiian food

SURROUNDINGS

What's nearby:

  • Yokohama Museum: 900 m
  • Cupnoodles Museum: 1.1 km
  • Sogo Museum of Art: 1.1 km
  • Yokohama Port Museum: 1.3 km
  • Yokohama Sky Building: 1 km
  • Yokohama Landmark Tower: 1.2 km
  • Tokyo Gas Yokohama Showroom: 600 m
  • Pacifico Yokohama Seaside Park: 550 m
  • Japanese Overseas Migration Museum: 1.3 km
  • Yokohama Anpanman Children's Museum: 500 m

Restaurants & cafes:

  • Restaurant三間堂: 600 m
  • Restaurantすみれ亭: 350 m
  • Restaurant元天ねぎ蛸: 700 m

Top attractions:

  • Sankeien: 7 km
  • Ota Folk Museum: 17 km
  • Yamada Fuji Park: 18 km
  • Higashiyamata Park: 14 km
  • Yokohama Marine Tower: 3 km
  • Showa no Kurashi Museum: 16 km

Natural beauty:

  • Forest Kodukuejoshi Shimin no Mori: 8 km

Public transport:

  • Metro Minatomirai: 600 m
  • Metro Shin-Takashima: 700 m
  • Train Yokohama Station: 1.3 km
  • Train Sakuragicho Station: 1.7 km

Closest airports:

  • Tokyo Haneda Airport: 17 km
  • Narita International Airport: 94 km

ROOMS

  • Estimated price from: $353. The Kahala Grand King with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $387. The Kahala Grand Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $440. The Kahala Grand King Upper Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $440. The Kahala Grand Twin Upper Floor with 2 double beds for 1 - 1 guests
  • Estimated price from: $493. The Kahala Grand Harbor View King with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $493. The Kahala Grand Harbor View Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $669. The Kahala Prestige Corner King with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $669. The Kahala Prestige Corner Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $799. Premium Suite Twin with 2 single beds for 1 - 1 guests
  • Estimated price from: $1,280. Executive Suite Twin Including Breakfast for 2 and Minibar Free with 2 double beds for 1 - 1 guests
  • Estimated price from: $1,661. The Kahala Suite King Including Breakfast for 2 and Minibar Free with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $1,661. The Kahala Suite King Including Breakfast for 2 and Minibar Free with 2 double beds for 1 - 1 guests
  • Estimated price from: $430. The Kahala Grand Room (Triple Occupancy) with 3 single beds for 1 - 3 guests
  • Estimated price from: $483. The Kahala Grand Room Upper Floor (Triple Occupancy) with 1 single bed and 2 double beds for 1 - 3 guests
  • Estimated price from: $536. The Kahala Grand Harbor View Room (Triple Occupancy) with 3 single beds for 1 - 3 guests
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FACILITIES

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Public Bath Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre Additional charge
  • Sauna Additional charge

Activities:

  • Tour or class about local culture Additional charge

Living Area:

  • Sofa
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • French
  • Japanese
  • Russian
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 2 restaurants
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • View
  • Flat-screen TV

Indoor swimming pool Additional charge:

  • Open all year
  • Adults only

Parking Private parking is possible on site (reservation is not needed) and costs ¥4,000 per day.:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 00:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

220-0012 Kanagawa, Yokohama, Nishi-ku Minatomirai 1-1-3, Japan

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