ANA InterContinental Beppu Resort & Spa by IHG

874-0000 Oita, Beppu, 499-18 Oaza Kannawa, Aza Sarukawa, Japan

Guest reviews: 8.7

HOTEL OVERVIEW

Look, I’ve stayed at plenty of fancy hotels in Japan, but the ANA InterContinental in Beppu actually gets what luxury means in an onsen town. When you pull up to this place – and yeah, parking is straightforward, which honestly surprised me – you immediately notice they’ve managed to build something modern without completely ignoring that they’re sitting in the middle of Kannawa, where steam literally rises from the streets.

The thing about Beppu is that most visitors just hit the touristy hot spring spots and call it a day, but staying right in Kannawa puts you in the real heart of it all. I mean, you wake up to the sound of bubbling springs and that slightly sulfurous smell that somehow becomes oddly comforting after a day or two. The hotel’s spa – and this is coming from someone who’s done the onsen circuit pretty thoroughly – actually holds its own against the famous public baths down the hill. What I really appreciated was how they’ve integrated traditional bathing culture with that polished InterContinental service standard. The staff clearly knows their stuff about both hospitality and local onsen etiquette, which you don’t always find at international chains.

The rooms themselves are spacious by Japanese standards (you’re not bumping into walls when you open your suitcase), and honestly, the views are what sold me on this place. Depending on which side you’re on, you’ll either look out over Beppu Bay or into the mountains where you can actually see steam vents scattered across the landscape. It’s sort of mesmerizing, especially in the early morning when the mist rolls in. Room service was solid – not groundbreaking, but reliable, and they actually stock local Oita beef if you’re feeling indulgent. The restaurant downstairs does a decent job balancing international expectations with regional specialties, though I’d still recommend wandering down to some of the smaller places in Kannawa for the real local experience.

What really sets this place apart is the location advantage most people don’t realize until they’re here. You’re walking distance from Oniishi Bozu Jigoku and the other “hells” – those colorful hot springs that are more for looking than soaking – but you’re also close enough to the JR station that day trips to other parts of Kyushu are totally doable. The hotel runs a shuttle service that’s actually useful, not just for show. Check-in was smooth, even with my terrible Japanese, and the concierge genuinely knows the area well enough to steer you away from tourist traps. I stayed during Golden Week, which is usually a nightmare everywhere in Japan, but the hotel never felt chaotic or overwhelmed. That 8.7 rating feels about right – it’s excellent without being perfect, and honestly, the imperfections are mostly about Beppu itself being a smaller city rather than anything the hotel’s doing wrong.

HOTEL HIGHLIGHTS

Image 2 of ANA InterContinental Beppu Resort & Spa by IHGImage 3 of ANA InterContinental Beppu Resort & Spa by IHG

Reviews

Staff: 9.1

Comfort: 9.4

Location: 9.0

Free WiFi: 7.5

Facilities: 9.3

Cleanliness: 9.4

Value for money: 7.9

Yin from Singapore (4 December 2022)

9/10

Service is immaculate-Kenya can speak very good English and attended to our needs with earnest. View was gorgeous and facilities were splendid.

What could be improved: None.

ミチオ from Japan (16 March 2025)

8/10

awesome hospitality.
gorgeous and spacious gest roow.

What could be improved: It was a quite long time to reach to the entrance
The hand shower and washbowl is weak. The water doesn't come out very well..

Aaron from Australia (26 December 2024)

8/10

Great service and friendly staff Outstanding views Great onsen facilities Room was very spacious and comfortable. Cleanliness was outstanding, nothing seemed run-down or old. Appreciated the little efforts to recognise our honeymoon. Very relaxing atmosphere throughout the whole hotel. What could be improved: Food options at the buffet were good...

Aaron from Australia (26 December 2024)

8/10

Great service and friendly staff
Outstanding views
Great onsen facilities
Room was very spacious and comfortable. Cleanliness was outstanding, nothing seemed run-down or old.
Appreciated the little efforts to recognise our honeymoon.
Very relaxing atmosphere throughout the whole hotel.

What could be improved: Food options at the buffet were good but not outstanding. Quality was there but feel like should be more options based on the price.
Staff were rushed keeping up with breakfast and both days had times where there were no glasses for drinks.
Desserts at dinner were in small dishes that the spoons would not fit into.

Richard from Germany (25 August 2024)

9/10

A true dream of style and relaxation

Yin from Japan (18 August 2024)

9/10

Very nice view and location overlooking the Beppu Bay. Design of the hotel is very comfortable, chic and casual luxury. Room is very beautiful and the restroom is awesome (very spacious). The onsen and view are very nice. What could be improved: Nothing I don’t like in particular. I just hope the booking is specified saying the room view is not...

Yin from Japan (18 August 2024)

9/10

Very nice view and location overlooking the Beppu Bay. Design of the hotel is very comfortable, chic and casual luxury. Room is very beautiful and the restroom is awesome (very spacious). The onsen and view are very nice.

What could be improved: Nothing I don’t like in particular. I just hope the booking is specified saying the room view is not facing the Beppu Bay, since I booked the room with the expectation to see Beppu Bay from the room balcony. The booking website didn’t specify so I thought all rooms are facing the Beppu Bay based on the pictures available.

Jaya from Australia (12 March 2024)

9/10

Everything was brilliant. Only please expect to pay an Onsen fee regardless of use. The stadff were exceptional esp Hashan ,Ami, Chamut, and Navid.

What could be improved: No shuttle service by the hotel for guests as hotel is far from city

Qingxia from China (12 February 2024)

9/10

Amazing Onsen!!! Nice hotel rooms. Lovely stay!

What could be improved: Food was mediocre.

Wee from Singapore (3 February 2024)

8/10

Very nice play to stay. Good food too. Onsen was okay

What could be improved: Pillows pillows… there should be more selection of different types of pillows and it would have made our stay a really enjoyable one.

Injoon from United States (2 December 2023)

9/10

Amazing facilities with great details in minds. It was far better than we expected. The dinner at the Atlier was one of the best fine dinning experience we had.

What could be improved: I was staying at the fourth floor. The food smell was coming from the Element restaurant.

Udom from Thailand (5 November 2023)

9/10

The location
The spacious room
The staffs
The dinner

What could be improved: Some places are intentionally yet unnecessary dark, like the way leading from lobby to guest rooms.

SURROUNDINGS

What's nearby:

  • Beppu Park: 6 km
  • Beppu Tower: 8 km
  • Yayoi Tengu: 8 km
  • African Safari: 9 km
  • Beppu Art Museum: 8 km
  • Yukemori Observatory: 4.1 km
  • Oita Fragrance Museum: 3.9 km
  • Jumonjibaru Observatory: 2.9 km
  • Statue of Kumahachi Aburaya: 8 km
  • Beppu City Traditional Bamboo Crafts Center: 4.7 km

Restaurants & cafes:

  • Restaurantひでさん: 3.4 km
  • Restaurant Beppu Ogiyama Golf Club: 4.1 km
  • Restaurant Hotto Motto Beppu Tsurumi: 3.3 km

Top attractions:

  • Umitamago Aquarium: 12 km
  • Nikaido Museum of Art: 15 km
  • Hijimachi History Museum: 13 km

Natural beauty:

  • Mountain Mount Yufu: 13 km

Public transport:

  • Train亀川: 6 km
  • Train別府大学: 5 km

Closest airports:

  • Oita Airport: 43 km
  • Kitakyushu Airport: 96 km

ROOMS

  • Estimated price from: $467. Classic Double Room with Two Double Beds with 2 double beds for 1 - 2 guests
  • Estimated price from: $831. Upgraded Classic Room with 2 double beds and 1 large double bed for 1 - 1 guests
  • Estimated price from: $897. Suite with 2 double beds for 1 - 1 guests
  • Estimated price from: $467. Classic Room with 2 single beds for 1 - 2 guests
  • Estimated price from: $533. Classic Twin Room with City View with 2 double beds for 1 - 2 guests
  • Estimated price from: $533. Classic King Room with City View with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $566. Classic King Room with City View - Top Floor with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $566. Classic Twin Room with City View - Top Floor with 2 double beds for 1 - 2 guests
  • Estimated price from: $698. Classic Twin Room with City View - Club Access with 2 double beds for 1 - 2 guests
  • Estimated price from: $831. Club InterContinental King with 1 extra-large double bed for 1 - 2 guests
Image 4 of ANA InterContinental Beppu Resort & Spa by IHGImage 5 of ANA InterContinental Beppu Resort & Spa by IHG

FACILITIES

View:

  • Mountain view

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Balcony
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Living Area:

  • Sofa

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Japanese
  • Korean
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 2 restaurants
  • Fitness centre
  • Balcony
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • Flat-screen TV
  • Terrace

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Entertainment and family services:

  • Babysitting/child services

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking
Image 6 of ANA InterContinental Beppu Resort & Spa by IHGImage 7 of ANA InterContinental Beppu Resort & Spa by IHG

HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

874-0000 Oita, Beppu, 499-18 Oaza Kannawa, Aza Sarukawa, Japan

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.