The Tokyo Station Hotel

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-9-1, Japan

Guest reviews: 9.4

HOTEL OVERVIEW

You know what hits you first when you walk into The Tokyo Station Hotel? It’s not just that you’re literally inside one of Japan’s most iconic train stations – it’s that somehow, miraculously, you can barely hear the trains. I mean, you’d think staying in a hotel built right into Tokyo Station would be like sleeping in a subway tunnel, but the soundproofing is honestly incredible. The lobby feels like this elegant pocket of calm while thousands of people are rushing to catch the shinkansen just floors below you.

The building itself is this gorgeous red brick structure that survived the 1945 bombing – well, mostly survived. They rebuilt it to match the original 1914 design, and walking through the halls feels like stepping back in time, but with all the modern touches you’d want. The rooms are what you’d expect from a proper five-star place in Japan: not huge by Western standards, but every single inch is perfectly designed. The marble bathrooms are actually spacious (rare for Tokyo), and if you get a Marunouchi side room, you’re looking out over the Imperial Palace grounds. The station side rooms are fascinating too – you can watch the organized chaos of one of the world’s busiest train stations from your window.

Here’s the thing that really sets this place apart though – the location is absolutely unbeatable if you’re doing any serious traveling around Japan. You can literally roll out of bed and be on a bullet train to Kyoto in under three hours, or hop on the Yamanote line to Shibuya in twenty minutes. But it’s not just about the trains – you’re in the heart of Marunouchi, which means you’re walking distance to the Imperial Palace (great for morning runs, by the way), and all those fancy department stores in Ginza are just a short stroll away. The hotel staff seems to really understand that most guests are either jet-lagged business travelers or tourists trying to pack in as much as possible, so they’re incredibly helpful with navigation and timing. I actually had a concierge help me figure out the most efficient route to hit three different cities in one day – the kind of local knowledge you just can’t get from Google Maps. The restaurants inside are pricey but worth it, especially if you’re too tired to venture out after a long day of sightseeing. Honestly, for the convenience factor alone, this place justifies its premium pricing.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.8

Location: 9.8

Free WiFi: 9.0

Facilities: 9.5

Cleanliness: 9.8

Value for money: 8.4

Amanda from Indonesia (24 December 2023)

10/10

Great location, beautiful big rooms great service.

What could be improved: Could have more options at the buffet breakfast.

Nikhil from India (27 March 2025)

10/10

It’s a home away from home . Ambience is amazing and courteous and affectionate staff who walk the extra Mike to help willingly . Concierge n u must have exchanged 100 mails … they bought the kabuki tickets , Shinkansen bulket train tickets , for me , I had ordered a wheel chair in Amazon Japan which was delivered without hitch . They booked table...

Nikhil from India (27 March 2025)

10/10

It’s a home away from home . Ambience is amazing and courteous and affectionate staff who walk the extra Mike to help willingly . Concierge n u must have exchanged 100 mails … they bought the kabuki tickets , Shinkansen bulket train tickets , for me , I had ordered a wheel chair in Amazon Japan which was delivered without hitch . They booked table in Indian restaurant Gurgaon in ginza which was beyond expectation . They also obliged by escorting my mom who is 80 to the train platform n up onto the train . V dependable staff who make you feel safe in a foreign country and assist with a smile . Great hospitality . If you book before hand zero cancellation the rooms are not v exorbitant . Will recommend stay here 100 percent . Great gym with a BMs machine as well . Can go on n on .

What could be improved: Nothing

Janet from United States (24 March 2025)

10/10

Most friendly staff I have ever encountered!

What could be improved: Nothing

Jarod from United States (24 March 2025)

10/10

We had a great stay at The Tokyo Station Hotel. The location is perfect since it’s right inside Tokyo Station, which made it really easy to get around the city. The building is 110 years old and has a lot of charm and character. Even though it’s in a busy area, our room on the second floor was very quiet. The double windows helped block out the...

Jarod from United States (24 March 2025)

10/10

We had a great stay at The Tokyo Station Hotel. The location is perfect since it’s right inside Tokyo Station, which made it really easy to get around the city. The building is 110 years old and has a lot of charm and character.

Even though it’s in a busy area, our room on the second floor was very quiet. The double windows helped block out the noise. The room was clean and comfortable, and the hotel had everything we needed. We would definitely stay here again and recommend it to others.

Wilma from New Zealand (14 March 2025)

9/10

Location, Friendly and helpful staffs, Cleanliness, Room upgrade and scrumptious breakfast!

J from India (8 March 2025)

8/10

It was really central .. and luxurious at the same time.

What could be improved: Our room location was really confusing .. cos there were no direct elevators and we had to walk a lot

Mwnz2000 from New Zealand (3 March 2025)

10/10

This is an iconic hotel in an amazing location in an amazing city. Guests are very well looked after in Japan and the staff at this hotel made us feel very welcome.

Linley from Australia (26 February 2025)

10/10

Perfect location overlooking the square towards the Imperial Palace

Eun from United States (18 February 2025)

10/10

Great location, wonderful staff, and amazing amenities! This was by far our most favorite hotel in Japan and our only regret is that we didn't stay longer. The breakfast was the single most amazing breakfast we've had in Japan - we stayed in other properties in Japan that offered breakfast, but the breakfast at Tokyo Station Hotel was above and...

Eun from United States (18 February 2025)

10/10

Great location, wonderful staff, and amazing amenities! This was by far our most favorite hotel in Japan and our only regret is that we didn't stay longer. The breakfast was the single most amazing breakfast we've had in Japan - we stayed in other properties in Japan that offered breakfast, but the breakfast at Tokyo Station Hotel was above and beyond... amazing spread of Japanese and Western food options. We would've been happy to eat this every morning during our 2 week stay in Japan. Also the staff was amazing - so friendly and helpful, and they even had kids amenities and stickers for my child upon arrival. Seriously can't say more good things about this hotel!!

What could be improved: Nothing - that we only stayed 2 nights

Laurel from United States (10 February 2025)

10/10

There is nothing wanting in this hotel. The staff is exceptional, the room extremely well appointed, the location excellent, and the breakfast lavish.

What could be improved: I can’t think of a thing!

SURROUNDINGS

What's nearby:

  • Tokiwa Park: 900 m
  • Wadakuramon: 550 m
  • Kokyo Otemon Gate: 950 m
  • Idemitsu Museum of Art: 950 m
  • Wadakura Fountain Park: 800 m
  • Bridgestone Museum of Art: 800 m
  • Taira no Masakado's Grave: 950 m
  • Hyakunin-bansho Guardhouse: 1 km
  • Mitsubishi Ichigokan Museum: 400 m

Restaurants & cafes:

  • Restaurant T's Tantan: 200 m
  • Restaurant Barbacoa Classico: 200 m
  • Restaurant Cantonese en KEN TAKASE: 30 m

Top attractions:

  • Pola Museum Annex: 1.3 km
  • The Police Museum: 1.2 km
  • Wakayama Art Museum: 1.4 km
  • Edo Kabuki Birthplace: 1.1 km
  • Godzilla Statue Hibiya: 1.3 km
  • Wake no Kiyomaro Statue: 1.3 km
  • Doshin Bansho Guardhouse: 1.1 km
  • Ginza Hassho no Chi Monument: 1.3 km
  • National Film Archive of Japan: 1.1 km
  • Museum of the Imperial Collections: 1.1 km

Natural beauty:

  • Lake Shinobazu Pond: 3.8 km

Beaches in the neighbourhood:

  • Odaiba Beach: 7 km

Public transport:

  • Metro Tokyo: 250 m
  • Train Tokyo Station: 0 m
  • Metro Otemachi Station: 500 m
  • Train Yurakucho Station: 850 m

Closest airports:

  • Ibaraki Airport: 92 km
  • Tokyo Haneda Airport: 23 km
  • Narita International Airport: 64 km

ROOMS

  • Estimated price from: $661. Palace Side Superior King Room - Non-Smoking with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $697. Palace Side Superior Twin Room - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $722. Dome Side Superior Twin - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $746. South Wing Superior Twin - Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $856. South Wing Premium Twin - Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $871. Palace View Premium Twin - Non-Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $920. Palace View Premium Deluxe King Room - Non-Smoking with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $948. Maisonette Twin - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $948. Maisonette King - Non-Smoking with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $962. Junior Suite Twin - Non-Smoking with 2 double beds for 1 - 1 guests
  • Estimated price from: $766. South Wing Deluxe King Room - Smoking with 1 extra-large double bed for 1 - 2 guests
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Wellness:

  • Fitness
  • Full body massage
  • Spa facilities
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • Japanese

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 7 restaurants
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • Flat-screen TV
  • Bath

Parking Private parking is possible on site (reservation is not possible) and costs ¥2,100 per day.:

  • Parking garage
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-9-1, Japan

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