層雲閣

The friendly staff/ good location / on site parking/ good Onsen/ good variety of choice for dinner buffet- being a Western tourist would have liked more cereals/ variety of bread than sweet brioche / rolls/ nice having filtered coffee available in lounge throughout day

What could be improved: Room quite old/ stained cupboards / although very clean - was in the old wing- modern new lounge/ lobby didn’t match rooms
We were there for 3 nights and breakfast and dinner buffet exactly the same each day

Large hotel with two onsens, I only tried the indoor one which was excellent with 4 baths and a sauna. The room was spacious and comfortable. Staff are very helpful. The room was good value.

What could be improved: The room was on half board basis, however the dinner and breakfast meals were buffets. As this hotel is very popular with groups, there was quite a rush at meal times. The food, however, was only average quality except for the desserts which were delicious.

This place is incredible. If your plan is to find a nice spot to use as a base to explore Daisetsuzan, this is it. The staff were so super friendly, which gave the entire hotel a really nice, warm and welcoming vibe. I drove here and was always greeted by a staff member when I would park my car. My room was nice and big, and was always well equipped with amenities. The hotel provides all guests with yukatas to wear, and most guests (including myself) wore them. The food here is also exceptional. Huge buffets for breakfast and dinner with a wide variety of options. There's a full gift shop in the lobby, and you can order soft serve ice creams from the reception, as well as alcoholic drinks and teas to enjoy by the fire. The property has two onsens, one MASSIVE one on the ground floor (which spans two levels), and another outdoor one. After a full day of trekking, it was great to soak my muscles in the onsen. This hotel has so much on offer, and Sounkyo as a location is breathtaking. I had an excellent stay here.

What could be improved: Couldn't flaw it!

The room was massive and beautiful! The outdoor onsen, omgosh- loved it. The entire venue was beautiful, thoughtfully put together and so homley- especially liked the fire place.
The buffet was good, alot of food, seafood bar remained decently stocked (flavour wasn't amazing but hey, who complains about unlimited snowcrab).
The staff were very kind and helpful, even thoughhi couldn't speak Japanese (and not all staff spoke english)- they always made sure I got what I wanted.
Would return!

Food was excellent: not every item was good, but there were plenty of delightful ones. The room was very clean and comfortable, and the baths were clean, including the small but enjoyable outdoor bath. The hotel lobby was very clean and modern, with a cosy wood fireplace to sit at. Staff were attentive and cheerfully helpful. Motorcycle parking was under shelter. There is a small coin laundry.

What could be improved: It's not really a problem I think, and I have very little experience visiting onsens, but I felt a little less close to nature than I had hoped.