The Rimrock Resort Hotel Banff

300 Mountain Avenue, P.O. Box 1110, T1L 1J2 Banff, Canada

Guest reviews: 8.6

HOTEL OVERVIEW

Nestled amidst the majestic Canadian Rockies, the prestigious 5-star Rimrock Resort Hotel Banff stands as a testament to luxury and natural splendor. Perched at 300 Mountain Avenue in the heart of Banff, this exceptional retreat offers guests an elevated experience both literally and figuratively. With an impressive rating of 8.6, the Rimrock has established itself as one of the premier accommodation options in the region, consistently exceeding guest expectations with its blend of sophisticated amenities and unparalleled mountain vistas. The hotel’s strategic location provides convenient access to Banff National Park, a UNESCO World Heritage Site renowned for its breathtaking landscapes, diverse wildlife, and outdoor recreational opportunities. Just minutes from downtown Banff’s charming shops and restaurants, yet secluded enough to provide a serene mountain escape, the Rimrock Resort Hotel offers the perfect balance of accessibility and tranquility for discerning travelers.

The Rimrock Resort Hotel embodies the essence of Canadian hospitality, combining elegant comfort with the rugged beauty of its surroundings. The property’s architectural design pays homage to its alpine setting, with grand windows throughout that frame spectacular panoramic views of the Bow Valley and surrounding mountain ranges. Guests can immerse themselves in the natural wonders of Banff while enjoying the hotel’s luxurious accommodations, which feature tasteful décor inspired by the region’s natural elements. The highly-rated service at the Rimrock ensures that every aspect of your stay is meticulously attended to, from the moment you arrive at the impressive mountain-view lobby to your reluctant departure. During winter months, the hotel serves as an ideal base for exploring nearby world-class ski resorts, including Sunshine Village, Lake Louise, and Mount Norquay. In summer, guests can easily access hiking trails, emerald lakes, and the iconic Banff Gondola, which is located just a short distance from the hotel. The property’s elevation on Mountain Avenue provides a unique vantage point from which to appreciate the breathtaking natural beauty that has made Banff one of Canada’s most beloved destinations.

Beyond its prime location, the Rimrock Resort Hotel offers an array of amenities that befit its 5-star status and contribute to its strong 8.6 rating. Guests can indulge in exceptional dining experiences at the hotel’s restaurants, where talented chefs craft culinary masterpieces using fresh, locally-sourced ingredients. After a day of mountain adventures, visitors can retreat to the hotel’s spa facilities for rejuvenating treatments inspired by the healing properties of the surrounding natural environment. The attentive staff at the Rimrock take pride in creating memorable experiences for every guest, whether you’re visiting for a romantic getaway, family vacation, or corporate retreat. Each season brings new wonders to experience from the comfort of this mountain sanctuary – from snow-capped peaks glittering under winter sunshine to vibrant alpine meadows bursting with wildflowers in summer. The Rimrock Resort Hotel Banff doesn’t merely offer accommodation; it provides an authentic Canadian Rocky Mountain experience wrapped in the comforts of luxury hospitality, making it a destination in itself rather than simply a place to stay. For travelers seeking to experience the magnificent beauty of Banff with the assurance of premium service and amenities, the Rimrock Resort Hotel stands ready to exceed expectations and create lasting memories of the Canadian wilderness.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.2

Comfort: 9.0

Location: 9.1

Free WiFi: 8.6

Facilities: 8.8

Cleanliness: 8.8

Value for money: 7.6

Michelle from Canada (29 April 2025)

9/10

The bed and pillows were very comfortable. I love the bathrobes. I paid for a non-view room and we could still see the mountains. The fitness room was big and didn't feel cramped. We did not use the pool or hot tub. The hotel is close to the gondola and not too far drive into town.

What could be improved: The coffee shop/ store closed too early.

Spencer from Canada (28 April 2025)

9/10

view

What could be improved: price

Lynn from Canada (19 April 2025)

8/10

Beautiful view

What could be improved: Parking too expensive

Laura from Canada (16 April 2025)

9/10

We had an amazing experience at the Rimrock. The hotel is beautiful, with elegant decor and very comfortable beds — I loved the quality of the sheets. The bathroom was great, and the shower products and body lotion were excellent. Thank you for that detail!. Service at the front desk was outstanding: friendly, professional, and helpful. It’s always...

Laura from Canada (16 April 2025)

9/10

We had an amazing experience at the Rimrock. The hotel is beautiful, with elegant decor and very comfortable beds — I loved the quality of the sheets. The bathroom was great, and the shower products and body lotion were excellent. Thank you for that detail!.
Service at the front desk was outstanding: friendly, professional, and helpful.
It’s always a pleasure to come back.
Highly recommended!

Dale from Canada (15 April 2025)

9/10

We received a room upgrade and a lovely gift of champagne, chocolate covered strawberries, a small chocolate cake for two and a bar of chocolate shaped like the Rocky Mountains. It was very special. We enjoyed a very relaxing spa/massage experience and enjoyed the close proximity of the hot springs. What could be improved: We had the steak at the...

Dale from Canada (15 April 2025)

9/10

We received a room upgrade and a lovely gift of champagne, chocolate covered strawberries, a small chocolate cake for two and a bar of chocolate shaped like the Rocky Mountains. It was very special. We enjoyed a very relaxing spa/massage experience and enjoyed the close proximity of the hot springs.

What could be improved: We had the steak at the Primrose restaurant and my husband specifically asked for a well done steak, absolutely no pink and was assured it would be so. He ended up sending the steak back to the kitchens as it was definitely pink on the inside. Riley our waiter was great and very apologetic even though it was not his fault.

Robert from Canada (13 April 2025)

9/10

First class

Jane from Australia (25 March 2025)

8/10

Great view from balcony, good service and great dining experiences

What could be improved: The swimming pool was a zoo in the evenings with children running and jumping into the water. Great for families but not so everyone else.

Jessica from United States (18 March 2025)

9/10

The property was perfectly placed—you got the benefits of a secluded getaway, but were connected to downtown easily by bus. The hotel had a variety of places to eat, onsite activities, the spa was well Maintained, and We loved the big fireplace in the lobby. What could be improved: The only downside is that the facilities are little dated...

Jessica from United States (18 March 2025)

9/10

The property was perfectly placed—you got the benefits of a secluded getaway, but were connected to downtown easily by bus. The hotel had a variety of places to eat, onsite activities, the spa was well
Maintained, and We loved the big fireplace in the lobby.

What could be improved: The only downside is that the facilities are little dated. Otherwise, this place is fantastic.

Dave from United States (6 March 2025)

9/10

Everything was great. Friendly and professional staff all the way around

Khrystyna from Canada (20 February 2025)

8/10

Location

What could be improved: Old building with no renovation

SURROUNDINGS

What's nearby:

  • Central Park: 3.4 km
  • Banff Park Museum: 3.3 km
  • Banff Off-Leash Dog Park: 5 km
  • Cave and Basin National Historic Site: 4.4 km
  • The Whyte Museum of the Canadian Rockies: 3.4 km

Restaurants & cafes:

  • Restaurant Eden: 200 m
  • Restaurant Primrose: 200 m
  • Restaurant Larkspur Lounge: 9 m

Natural beauty:

  • Waterfall Bow Falls: 2.5 km
  • Lake Vermilion Lakes: 7 km

Ski lifts:

  • Cascade: 11 km
  • Banff Gondola: 500 m
  • North American: 11 km

ROOMS

  • Estimated price from: $592. Classic Queen Room with 1 large double bed for Max persons: 2
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FACILITIES

Great for your stay:

  • Spa and wellness centre
  • Private bathroom
  • 2 restaurants
  • Parking
  • Fitness centre
  • Air conditioning
  • Free WiFi
  • Flat-screen TV
  • Room service
  • Bath

Other for your stay:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Outdoor fireplace
  • Picnic area
  • Sun terrace
  • Terrace
  • Garden
  • Coffee machine
  • Electric kettle
  • Socket near the bed
  • Ski storage
  • Bicycle rental Additional charge
  • Happy hour Additional charge
  • Squash Additional charge
  • Horse riding Additional charge Off-site
  • Cycling
  • Hiking
  • Canoeing Off-site
  • Skiing Off-site
  • Fishing Additional charge Off-site
  • Golf course (within 3 km) Additional charge
  • Desk
  • Flat-screen TV
  • Telephone
  • TV
  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Public transport tickets
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
  • Pet bowls
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
  • Toilet with grab rails
  • Wheelchair accessible
  • Open all year
  • Heated pool
  • Fitness/spa locker rooms
  • Fitness
  • Couples massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
  • Mandarin
  • Czech
  • German
  • English
  • Spanish
  • French
  • Hindi
  • Japanese
  • Korean
  • Lithuanian
  • Malay
  • Dutch
  • Punjabi
  • Portuguese
  • Romanian
  • Slovak
  • Swedish
  • Ukrainian
  • Vietnamese
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HOUSE RULES

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

300 Mountain Avenue, P.O. Box 1110, T1L 1J2 Banff, Canada

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