Hotel Universel Alma

1000 boul. des Cascades, G8B 3G4 Alma, Canada

Guest reviews: 8.5

HOTEL OVERVIEW

Nestled in the picturesque landscape of Quebec’s Saguenay-Lac-Saint-Jean region, the 4-star Hotel Universel Alma stands as a premier accommodation option for discerning travelers. Located at 1000 boulevard des Cascades in Alma, this exceptional hotel combines contemporary comfort with the natural beauty of its surroundings. With an impressive rating of 8.5, Hotel Universel Alma has consistently earned the praise of guests for its outstanding service, elegant accommodations, and strategic location. The property serves as an ideal gateway to explore the charming city of Alma, known for its stunning waterways, outdoor recreational opportunities, and rich cultural heritage. Situated near the magnificent Lac Saint-Jean, one of Quebec’s most beautiful natural attractions, the hotel provides convenient access to both urban amenities and natural wonders that define this captivating region of Canada.

The Hotel Universel Alma perfectly captures the essence of Canadian hospitality while offering a sophisticated retreat for both business and leisure travelers. The well-appointed rooms and suites feature tasteful décor that reflects the region’s natural beauty, with large windows that invite in abundant natural light and provide views of the surrounding landscape. The hotel’s highly-rated facilities include a rejuvenating indoor swimming pool, state-of-the-art fitness center, and relaxing spa services that allow guests to unwind after a day of exploration or business meetings. Culinary experiences at Hotel Universel Alma are equally impressive, with on-site dining options showcasing the finest local ingredients and regional specialties. The attentive staff, who contribute significantly to the hotel’s excellent 8.5 rating, are known for their personalized service and intimate knowledge of the area, ensuring that each guest’s stay is tailored to their preferences. Whether providing recommendations for local attractions, arranging transportation, or accommodating special requests, the team at Hotel Universel Alma consistently delivers a level of service that exceeds expectations.

Beyond the hotel’s immediate comforts, guests are perfectly positioned to discover the natural and cultural treasures of the Saguenay-Lac-Saint-Jean region. The boulevard des Cascades location places visitors just minutes from downtown Alma’s charming shops, cafés, and cultural venues, while also providing easy access to the area’s renowned outdoor activities. In summer, guests can enjoy water sports on Lac Saint-Jean, explore scenic hiking trails, or visit the famous Val-Jalbert Historical Village. Winter transforms the region into a wonderland of snow-based activities, including cross-country skiing, snowmobiling, and ice fishing. Throughout the year, the hotel serves as a sophisticated base from which to experience seasonal festivals and events that celebrate the region’s rich heritage. With its combination of luxurious amenities, exceptional service reflected in its 8.5 rating, and prime location in one of Quebec’s most beautiful regions, Hotel Universel Alma offers an authentic Canadian experience elevated by contemporary comforts and thoughtful attention to detail. Whether visiting for business, recreation, or a tranquil escape, guests will find that this distinguished 4-star property exceeds expectations while capturing the distinctive character of its spectacular Canadian setting.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.7

Comfort: 9.0

Location: 8.9

Free WiFi: 8.7

Facilities: 8.5

Cleanliness: 8.9

Value for money: 8.3

Smith from Canada (7 February 2025)

8/10

Beds were comfy. On-site restaurant was good

What could be improved: The heater in our room could not be adjusted outside 70-79 f
Fan was very strong even on low. We had to turn off for the night to sleep

Melanie from United Kingdom (7 October 2024)

8/10

Italian restaurant was great, staff excellent

Louis from Canada (8 July 2024)

9/10

The location of the hotel, for me, was ideally situated. The rooms were clean, and enough toiletries, and towels for my stay. The Pacini restaurant attached to the hotel had a great menu and was very convenient, where I did not have to go out on my first night, on account that it was raining hard. What could be improved: When greeted and handed my...

Louis from Canada (8 July 2024)

9/10

The location of the hotel, for me, was ideally situated.
The rooms were clean, and enough toiletries, and towels for my stay.
The Pacini restaurant attached to the hotel had a great menu and was very convenient, where I did not have to go out on my first night, on account that it was raining hard.

What could be improved: When greeted and handed my room key, the lady was quite pleasant. However, she did not explain how the room key operated and that you needed to use the room key to access the elevator to take you to your floor.

The room key constantly kept getting demagnetized and I had to go down 3-4 times to get it reactivated.

The first morning when I left my room I placed the "make-up room sign" for housekeeping to do, and when I returned it was not done, nor were my towels taken. Luckily, I was alone on this trip and not with anyone else and I benefitted from using the second bed.

Lastly, The first time I stayed at this hotel I had reserved a room and was given a specific room (507) which, was above and beyond what I expected. This time I had requested the same room and was sent a reply that my request was met. When I arrived and saw the room I was given, in the end, my request was not met.

Alec from Canada (29 June 2024)

9/10

Cleanliness and on site restaurant quality

Sonja from Canada (12 April 2024)

7/10

The bed !

Claude from Canada (3 January 2024)

9/10

tres prope tres calme

Ronald from Canada (18 December 2023)

9/10

Very big lots of stuff around many charging station for my EV

What could be improved: Difficult to find the entrance also the lack of indication in the amenities about having charging station

Louis from Canada (29 November 2023)

9/10

Room 507 was exceptional

What could be improved: Nothing

Faouzi from Canada (24 June 2023)

9/10

Location and cleanliness

Julie from Canada (13 May 2023)

9/10

nice location.

What could be improved: It took a while to find the place but once we got there, we were pleased.

SURROUNDINGS

What's nearby:

  • Argo: 1.7 km

Restaurants & cafes:

  • Restaurant Coconut Café Bistro: 200 m
  • Restaurant Brasserie Mario Tremblay: 100 m
  • Restaurant Microbrasserie Lion Bleu: 150 m

Ski lifts:

  • Mont Villa Saguenay Ski Lift 1: 2.1 km
  • Mont Villa Saguenay Ski Lift 2: 2.2 km
  • Mont Lac-Vert – Hébertville Ski Lift 1: 27 km

Closest airports:

  • Alma Airport: 5 km
  • Roberval Airport: 63 km
  • Bagotville Airport: 65 km

ROOMS

  • Estimated price from: $141. Queen Room with Two Queen Beds with 2 large double beds for Max persons: 2
  • Estimated price from: $156. Executive Queen Room with Two Queen Beds with 2 large double beds for Max persons: 2
  • Estimated price from: $163. Executive King Room with 1 extra-large double bed and 1 sofa bed for Max persons: 2
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FACILITIES

Great for your stay:

  • Spa and wellness centre
  • Parking
  • Restaurant
  • Air conditioning
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Free parking
  • Room service
  • Family rooms

Other for your stay:

  • Sun terrace
  • Terrace
  • Ski storage
  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance Additional charge Off-site
  • Bike tours
  • Walking tours
  • Movie nights Additional charge
  • Stand-up comedy Additional charge Off-site
  • Water sport facilities on site
  • Cycling
  • Hiking
  • Canoeing Additional charge Off-site
  • Games room
  • Skiing Off-site
  • Desk
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage Additional charge
  • Express check-in/check-out
  • 24-hour front desk
  • Kids' outdoor play equipment
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
  • Shuttle service Additional charge
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
  • Toilet with grab rails
  • Wheelchair accessible
  • Open all year
  • Pool/beach towels
  • Kids' pool
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • English
  • French
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

1000 boul. des Cascades, G8B 3G4 Alma, Canada

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