Hotel AWA Puerto Varas

Ruta 225 (Km 27), 5550000 Puerto Varas, Chile

Guest reviews: 9.5

HOTEL OVERVIEW

You know what struck me first about Hotel AWA Puerto Varas? The fact that they actually got the location right – and I mean *right*. It’s about 27 kilometers out on Ruta 225, which sounds far until you realize this puts you perfectly positioned between the town center and some of the best lake access points without dealing with the summer crowds that pack the main waterfront hotels. Honestly, when I first pulled up the winding drive, I wasn’t sure what to expect from another “luxury” lakefront property, but the building itself has this understated elegance that doesn’t try too hard. The architecture works with the landscape instead of fighting it, which is refreshing in a region where some hotels look like they were dropped in from Bavaria without considering they’re actually in Patagonia.

The real magic happens once you’re inside and start noticing the details that someone clearly thought through. The common areas have these massive windows that frame Osorno volcano perfectly – and I mean perfectly, like someone measured the angles with a protractor. But it’s not just about the postcard views (though honestly, those don’t hurt). The staff actually knows the area, which sounds basic but you’d be surprised how rare it is. When I asked about hiking options beyond the obvious Petrohué falls tourist route, the concierge pulled out a hand-drawn map showing lesser-known trails that locals use. The spa treatments incorporate native ingredients, and while that could easily veer into gimmicky territory, they’ve managed to keep it authentic. I tried the volcanic stone massage after a long day of hiking, and it was exactly what my legs needed – not some watered-down version for tourists who’ve never left the hotel grounds.

What really sets this place apart is how it handles the balance between luxury and practicality. The rooms are spacious without being cavernous, and the beds are actually comfortable (you’d be amazed how many high-end places mess this up). More importantly, they understand that people come here to experience the region, not hide from it. The restaurant sources ingredients locally – and I don’t mean they have one token dish with local fish, I mean the menu actually reflects what grows and thrives in this specific microclimate. They even have a small library focused on regional history and geology, which saved me from buying three different guidebooks in town. The 9.5 rating isn’t inflated marketing nonsense; it reflects a place that’s figured out how to deliver genuine luxury without losing sight of why people come to Puerto Varas in the first place. Sure, you’ll pay more than the standard lakefront options, but the difference is you’ll actually want to come back – and not just for the Instagram photos.

HOTEL HIGHLIGHTS

Image 2 of Hotel AWA Puerto VarasImage 3 of Hotel AWA Puerto Varas

Reviews

Staff: 9.7

Comfort: 9.7

Location: 9.6

Free WiFi: 9.2

Facilities: 9.5

Cleanliness: 9.8

Value for money: 8.9

ROOMS

  • Estimated price from: $750. Suite with 1 extra-large double bed for Max persons: 2
Image 4 of Hotel AWA Puerto VarasImage 5 of Hotel AWA Puerto Varas

FACILITIES

General:

  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Airport shuttle Additional charge
  • Non-smoking rooms

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Beachfront
  • Sun terrace
  • Private beach area
  • BBQ facilities Additional charge
  • Terrace
  • Garden

Wellness:

  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Themed dinner nights Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Beach
  • Water sport facilities on site
  • Horse riding Additional charge Off-site
  • Diving Additional charge
  • Cycling
  • Hiking Additional charge
  • Canoeing
  • Skiing
  • Fishing Additional charge

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • English
  • Spanish
  • Portuguese

Cleaning services:

  • Daily housekeeping
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Airport shuttle
  • Restaurant
  • Free WiFi
  • Bar
  • Private beach area
  • Exceptional breakfast

Indoor swimming pool Free!:

  • Opening times
  • Seasonal
  • Adults only
  • Pool with view

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services Additional charge

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking

Other for your stay:

  • Toilet paper
  • Private bathroom
Image 6 of Hotel AWA Puerto VarasImage 7 of Hotel AWA Puerto Varas

HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 23:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Ruta 225 (Km 27), 5550000 Puerto Varas, Chile

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.