NOI Vitacura

Av. Nueva Costanera 3736, Vitacura, 7630428 Santiago, Chile

Guest reviews: 8.2

HOTEL OVERVIEW

Honestly, I wasn’t sure what to expect when I first pulled up to NOI Vitacura – the building itself is pretty understated from Nueva Costanera, which is actually refreshing in a city where so many hotels try too hard to impress from the street. But once you’re inside, you get it. The lobby has this calm, almost zen-like quality that immediately makes you forget you’re in the middle of Santiago’s business district.

What really sold me on this place is the location – and I mean the *actual* location, not just “convenient to everything.” You’re literally a five-minute walk from some of the best restaurants in Vitacura, including that incredible sushi spot on Alonso de Córdova that locals guard like a secret. The hotel sits right where the city starts to breathe a little, you know? You’ve got the Mapocho River right there (great for morning runs, by the way), and you can actually see the mountains on clear days, which is more rare than you’d think in Santiago. The staff seems to really know the neighborhood too – they pointed me toward this little coffee roastery tucked behind the main shopping area that I never would’ve found otherwise.

The rooms themselves feel more like upscale apartments than typical hotel spaces. Mine had these floor-to-ceiling windows that actually opened (thank god, because Santiago can get stuffy), and the bathroom – well, let’s just say the rainfall shower situation is serious business. I appreciated that they didn’t go overboard with the “luxury” touches that end up feeling impersonal. The bed was ridiculously comfortable, though I’ll warn you that the blackout curtains work almost too well – I overslept twice because I had no idea what time it was. The AC is quiet, which matters more than you’d think since Nueva Costanera can get a bit busy during rush hour. Check-in was smooth, parking is handled (important in this part of town), and the Wi-Fi actually works throughout the building.

You know what really impressed me though? The little things. The way the evening lighting in the common areas shifts to something warmer around sunset. How the front desk genuinely seems to care about making your stay work, not just processing you through. They helped me navigate the whole rideshare situation during peak hours, which – if you’ve been to Santiago – you know can be a nightmare. It’s the kind of place where you feel like you’re staying somewhere special without all the fuss and formality that usually comes with five-star properties. Perfect if you want to explore Vitacura properly but still have a really solid home base to come back to.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.8

Comfort: 8.7

Location: 9.6

Free WiFi: 9.1

Facilities: 8.2

Cleanliness: 8.6

Value for money: 7.5

Miosotisr from Dominican Republic (5 May 2025)

9/10

For me, the best is location. The hotel is nearby ECLAC, that is the place when I had my meeting. But also from restaurants and other locations that are part of my trip to Santiago. What could be improved: For this time, I don´t have anything to say about something that dislike me in this time of my stay at the hotel. I received a good...

Miosotisr from Dominican Republic (5 May 2025)

9/10

For me, the best is location. The hotel is nearby ECLAC, that is the place when I had my meeting. But also from restaurants and other locations that are part of my trip to Santiago.

What could be improved: For this time, I don´t have anything to say about something that dislike me in this time of my stay at the hotel. I received a good treatment, as usual.

Maria from Australia (26 April 2025)

8/10

Great staff and great breakfast

What could be improved: Spa was a bit disappointing as pool was cold

Erica from United Kingdom (30 January 2025)

9/10

Location, rooftop pool bar, spacious rooms, great breakfast, free parking

What could be improved: Generally loved the place and went back to stay on our return to Santiago. Staff are lovely and helpful. Service can sometimes be slightly slow at rooftop pool bar.

Miosotis from Dominican Republic (3 January 2025)

9/10

The restaurants.

What could be improved: It is not anything that I’ve didn’t like from the property.

Csfeir from Chile (22 December 2024)

9/10

You will find very good rooms, an excellent SPA and a location full with some of the nicest (expensive) restaurants that Chile can offer.

What could be improved: The air conditioner was loud but manageable, the disappointing part was the morning coffee, for this kind of hotel I was expecting more from the breakfast.

Márcio from Brazil (17 October 2024)

9/10

Location, room size and confort.

What could be improved: Installations need to start to be updated or the hotel, which works well as a sharm hote will loose its grace.

Catheirne from United States (26 April 2024)

9/10

it was absolutely beautiful and the restaurant staff was wonderful. There was a wonderful waitress at breakfast and the restaurant was delicious. gorgeous suite

What could be improved: I left something there and wrote them directly and through Booking.com and did not receive a response. When we arrived, the staff did not smile.

Miosotisr from Dominican Republic (25 April 2024)

9/10

For me, the best was the location. I had meeting at ECLAC, that it's so close to the hotel. Also, the restaurant at the 9th floor was excellent, the food and the view!

What could be improved: I guess that what I didn't like was that there weren't a lot of plugs in the room, for me it´s important to have plug near by the bed, for example.

Yulong from Canada (25 January 2024)

9/10

Free underground parking available for guests. Very safe location.

What could be improved: Breakfast starts at 7 am. Would be better if it's earlier.

Márcio from Brazil (6 December 2023)

9/10

The location was excellent the structure of the room very comfortable. It was a great experience!

What could be improved: Our bathroom had a problem on the shower door that invariably soaked the entire bathroom floor when taking a shower, other than that, everything great.

ROOMS

  • Estimated price from: $223. Deluxe Twin Room with 2 single beds for Max persons: 2
  • Estimated price from: $223. Deluxe Double Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $268. Junior Suite with 1 double bed for Max persons: 2
  • Estimated price from: $304. Business Suite with 1 double bed for Max persons: 2
  • Estimated price from: $331. Terrace Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $511. Suite with Hot Tub with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $601. Executive Suite with 1 extra-large double bed for Max persons: 2
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen:

  • Coffee machine
  • Cleaning products

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Terrace

Wellness:

  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Happy hour Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • 2 swimming pools
  • Free parking
  • Non-smoking rooms
  • Spa and wellness centre
  • Airport shuttle
  • Restaurant
  • Room service
  • Free WiFi
  • Bar
  • Fabulous breakfast

2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!:

  • Open all year
  • Open all year

Other for your stay:

  • Shuttle service Additional charge
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Av. Nueva Costanera 3736, Vitacura, 7630428 Santiago, Chile

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