Renaissance Santiago by Marriott

Avenida Presidente Kennedy 4700, Vitacura, 7630454 Santiago, Chile

Guest reviews: 8.3

HOTEL OVERVIEW

Look, I’ll be honest – when I first pulled up to the Renaissance Santiago on Avenida Presidente Kennedy, I wasn’t expecting much. The building’s got this sort of corporate glass facade that screams “business hotel,” but once you step inside, it’s actually pretty impressive. The lobby has this warm, sophisticated vibe that feels distinctly Chilean rather than cookie-cutter international, which I appreciated.

What really won me over was the location in Vitacura – and I mean, if you know Santiago at all, you know this is where you want to be. You’re walking distance from Costanera Center (hello, best shopping and that incredible sky deck), but more importantly, you’re right in the heart of where locals actually hang out. The hotel sits perfectly between the financial district and the more residential areas, so you get this authentic feel of how the city actually works. I loved that I could grab coffee at the little places along Kennedy without feeling like a total tourist, and honestly, the metro access makes getting to the historic center super easy.

The rooms themselves are solid – I mean, it’s Marriott, so you know what you’re getting in terms of comfort and cleanliness. But what I didn’t expect was how quiet it would be, considering you’re on one of Santiago’s busiest avenues. The windows actually do their job, which is something you learn to appreciate after staying in a few places where traffic noise keeps you up all night. The fitness center’s decent if you’re into that, and the restaurant… well, it’s fine for breakfast, but honestly, with all the incredible food options in Vitacura, you’d be crazy not to venture out. There’s this little parrilla about three blocks away that locals swear by – way better than anything you’ll get in a hotel restaurant.

What really sets this place apart is the staff’s local knowledge. The concierge actually knows the neighborhood, not just the tourist traps. When I asked about getting to La Dehesa for a meeting, he knew exactly which bus to catch and where the construction delays were that week – that’s the kind of insight you can’t Google. Parking’s included, which is huge in Santiago (trust me on this), and the whole check-in process was refreshingly efficient.

I’ll say this – at 8.3 rating, it’s not perfect, but it hits that sweet spot where you feel like you’re staying somewhere nice without paying those insane luxury hotel prices. It’s the kind of place where business travelers feel comfortable, but you don’t feel out of place if you’re just exploring the city. The pool area’s a nice bonus during Santiago’s hot summers, though it gets pretty busy during peak season. Overall, if you want to experience Santiago like someone who actually lives here rather than just passing through, this is your spot.

HOTEL HIGHLIGHTS

Image 2 of Renaissance Santiago by MarriottImage 3 of Renaissance Santiago by Marriott

Reviews

Staff: 8.9

Comfort: 8.9

Location: 9.1

Free WiFi: 7.3

Facilities: 8.6

Cleanliness: 8.8

Value for money: 8.1

Eduardo from South Africa (11 September 2024)

7/10

Service was excellent, best location and safe environment.

What could be improved: The shower was definitely an issue as the water was cold or not hot enough. A persistent sulphur like odour in the bathroom.

Judy from United States (2 February 2024)

9/10

Lovely room with a great view

What could be improved: The location was too far away from tourist sights to walk

Tan from Singapore (7 June 2023)

8/10

The room are nice and comfortable .

What could be improved: Breakfast - too few choices

Eduardo from South Africa (3 December 2022)

9/10

location, cleanliness and facilities in general

What could be improved: No issues

Eduardo from South Africa (17 November 2022)

8/10

service, location and facilities

What could be improved: breakfast menu needs some attention

Christian from Chile (6 November 2022)

7/10

Excellent restaurants, friendly and efficient staff, good accommodations, clean and comfortable rooms. The spa was amazing, we loved it.

What could be improved: The bar at the 16th floor wasn’t very good. The food and drinks were OK but more variety would be good. The decoration was very basic and it looked improvised.

Greg from United Kingdom (18 October 2022)

9/10

Excellent bar, good breakfast, spotlessly clean

What could be improved: Limited tea and coffee facilities in the room

Sebastián from Chile (26 September 2022)

9/10

beautiful rooms and great staff

What could be improved: the shower head has some leakage and it was hard to change settings

Daniela from Chile (2 May 2023)

8/10

All staff very kindly

What could be improved: That some restaurantes were closed at the weekend

Christiansen from Denmark (2 February 2023)

7/10

Great bar, room and restaurent

What could be improved: Club Lounge did not live up to expectations.

ROOMS

  • Estimated price from: $221. Chilean/European, Guest room, 1 King Bed with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $221. Standard Queen Room, Guest room, 1 Queen with 1 extra-large double bed and 1 large double bed for Max persons: 2
  • Estimated price from: $221. Guest room, 2 Twin/Single Bed(s) with 2 single beds for Max persons: 2
  • Estimated price from: $238. Contemporary Queen Room with 1 large double bed for Max persons: 2
  • Estimated price from: $280. Concierge level, Guest room, 1 Queen with 1 large double bed for Max persons: 2
  • Estimated price from: $280. Concierge level, Smaller Guest room, 2 Twin/Single Bed(s) with 2 single beds for Max persons: 2
  • Estimated price from: $323. Junior Suite Club Level King Suite with 1 extra-large double bed for Max persons: 2
Image 4 of Renaissance Santiago by MarriottImage 5 of Renaissance Santiago by Marriott

FACILITIES

Bedroom:

  • Alarm clock

Kitchen:

  • Coffee machine

Bathroom:

  • Toilet paper
  • Towels
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Aerobics Additional charge Off-site
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour Additional charge
  • Evening entertainment Additional charge
  • Mini golf

Living Area:

  • Desk

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 5 restaurants
  • Parking
  • Air conditioning
  • Fitness centre
  • Free WiFi
  • Airport shuttle
  • Room service
  • Flat-screen TV
  • Pets allowed

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool

Entertainment and family services:

  • Babysitting/child services Additional charge

Parking Private parking is possible on site (reservation is needed) and costs U S$12 per day.:

  • Electric vehicle charging station

Other for your stay:

  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Image 6 of Renaissance Santiago by MarriottImage 7 of Renaissance Santiago by Marriott

HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Avenida Presidente Kennedy 4700, Vitacura, 7630454 Santiago, Chile

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.