Wyndham Puerto Varas Pettra

Imperial 0561, 5551595 Puerto Varas, Chile
HOTEL OVERVIEW
You know what? I’ve stayed at a lot of hotels in Chile’s Lake District, but the Wyndham Puerto Varas Pettra actually surprised me – and not just because they managed to nail that tricky balance between upscale comfort and feeling genuinely Chilean. Walking into the lobby, there’s this immediate sense that someone really thought about the design here. The staff greeted me in both Spanish and English without that awkward pause where they’re trying to figure out which language to use first, which honestly set the tone for the whole stay.
The location on Imperial Street is pretty clever if you know Puerto Varas at all. You’re close enough to walk to the main plaza and that postcard-perfect church everyone photographs, but far enough from the weekend crowds that spill out of the bars near the lake. I mean, you can still hear some street noise during the day – it’s a real neighborhood, not some isolated resort bubble – but by evening it gets surprisingly quiet. The rooms face different directions, so if you’re picky about morning light (like I am), mention it when you book. My room had this view that caught just a slice of Lago Llanquihue between the buildings, and on clear mornings you could actually make out Volcán Osorno in the distance. The bed was one of those firm-but-not-too-firm situations that had me sleeping better than I do at home, and the bathroom – well, let’s just say the water pressure made me question why I ever settle for less anywhere else.
What really got me though was how the hotel feels connected to Puerto Varas itself rather than dropped on top of it. The concierge (Carlos, I think?) actually grew up here and gave me restaurant recommendations that weren’t just the obvious tourist spots. He steered me toward this little place a few blocks away where locals go for once, and honestly, it ended up being one of my best meals in Chile. The breakfast buffet includes proper Chilean bread and local jams alongside the international stuff, which sounds small but it’s those details that show they’re paying attention. Check-in was smooth even though my Spanish is pretty rusty, and they sorted out parking without me having to circle the block looking for street spots. I stayed during shoulder season in March, so I can’t speak to how crazy it gets during peak summer months, but the service felt personal rather than rushed. For a five-star place, it doesn’t feel stuffy or overly formal – more like staying somewhere that really good local friends might recommend if they wanted to make sure you loved their town as much as they do.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.5
Comfort: 9.4
Location: 9.6
Free WiFi: 8.8
Facilities: 9.1
Cleanliness: 9.4
Value for money: 8.6
Sergio from Chile (15 June 2025)
Location and views
What could be improved: It was fine, nothing I didn’t like.
Victor from Chile (27 May 2025)
En general todo.
What could be improved: N\A
Zoltán from Hungary (11 May 2025)
We had a quiet room overlooking the lake, a very comfortable bed, and a spacious, well-appointed bathroom with a bathtub. What could be improved: Breakfast was very poor in terms of the selection of fruits, juices, and local flavors. The hotel design is tired (late 1990s US-hotel style), calling for a significant facelift for the price of the...
Lesley from United Kingdom (21 March 2025)
Excellent location and beautiful views from our corner room with views over the lake and of Volcano Osorno .
Staff friendly and helpful always happy to fill our water bottles for our walks .
Breakfast plentiful .
What could be improved: The coffee could be nicer .
The gym was small and not very modern
Mauricio from Brazil (20 March 2025)
The hotel location, the room, and the breakfast.
Andrew from United Kingdom (9 March 2025)
The View was outsrtanding, front desk service excellent, brekfast very good
Suzanne from United Kingdom (5 March 2025)
The staff were all very helpful and welcoming. Great breakfast choice and restaurant in the evening had a lovely menu with well cooked food.
Andre from Brazil (4 March 2025)
awsome view; delicious breakfast
Merril from Australia (27 February 2025)
The location to the lakeside.
What could be improved: This is not the hotel’s doing but there was so cert for the Festival just outside my window. It did start to quieter down by next year!
Michael from Spain (26 February 2025)
Excellent location, clean good hotel.
What could be improved: Lack of personnel in restaurant
ROOMS
- Estimated price from: $141. Standard Double or Twin Room with 1 extra-large double bed and 2 single beds for Max persons: 2
- Estimated price from: $151. Superior Double or Twin Room with 1 extra-large double bed and 2 single beds for Max persons: 2
- Estimated price from: $161. Deluxe Double or Twin Room with 1 extra-large double bed and 2 single beds for Max persons: 2
- Estimated price from: $171. Junior King Suite - Non-Smoking with 1 extra-large double bed for Max persons: 2
- Estimated price from: $191. King Suite - Non-Smoking with 1 extra-large double bed for Max persons: 2
- Estimated price from: $591. Presidential Suite - Non-Smoking with 1 extra-large double bed for Max persons: 2


FACILITIES
Bedroom:
- Alarm clock
Bathroom:
- Bath or shower
- Private bathroom
- Toilet
Outdoors:
- Outdoor furniture
- Garden
Wellness:
- Fitness
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Activities:
- Live music/performance
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid meals Additional charge
- Special diet menus (on request)
- Bar
- Restaurant
Accessibility:
- Visual aids: Braille
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box Additional charge
Media & Technology:
- Telephone
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Most popular facilities:
- Free parking
- Non-smoking rooms
- Spa and wellness centre
- Airport shuttle
- Restaurant
- Room service
- Free WiFi
- Fitness centre
- Bar
- Fabulous breakfast
Entertainment and family services:
- Board games/puzzles
Other for your stay:
- Shuttle service Additional charge
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Heating
- Carpeted
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Room service


HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
Imperial 0561, 5551595 Puerto Varas, Chile
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.