Pullman Auckland Hotel & Apartments

6 Princes Street, 1143 Auckland, New Zealand

Guest reviews: 8.4

HOTEL OVERVIEW

Honestly, I wasn’t expecting much when I first walked into the Pullman Auckland – I mean, it’s right in the thick of things on Princes Street, and sometimes those central locations can feel a bit generic. But this place actually surprised me in the best way possible. The lobby has this sleek, contemporary vibe that feels distinctly Auckland without trying too hard, and you know what really struck me? The staff genuinely seemed to know their stuff about the city, not just the rehearsed tourist spots.

The location is pretty brilliant if you think about it – you’re literally a two-minute walk from the waterfront and all those ferry terminals, which means Waiheke Island day trips are ridiculously easy to pull off. Plus, you can walk to the Sky Tower (though honestly, who needs to when you’ve got decent harbor views from the upper floors here). What I really appreciated was how quiet it stays despite being so central. The rooms are properly soundproofed, which is clutch because Princes Street can get a bit lively on weekend nights. The apartments are genuinely spacious too – I’m talking actual kitchens with full-sized fridges, not those sad little hotel kitchenettes. Perfect if you want to grab some fresh stuff from the weekend markets down at Britomart.

The thing that really sets this place apart though is the attention to detail that you don’t always get, even at five-star places. The beds are seriously comfortable (I’m picky about mattresses), and they’ve got proper blackout curtains – essential when you’re dealing with jet lag. The fitness center is actually worth using, not just for show, and the pool area feels like a genuine escape from the city buzz below. Parking is valet only, which some people grumble about, but honestly it’s worth it given how impossible street parking is in this part of town. Check-in was smooth as anything, and they had local restaurant recommendations that weren’t just the obvious tourist traps – they pointed me toward a fantastic little spot in nearby Ponsonby that I never would’ve found otherwise. At an 8.4 rating, it’s hitting that sweet spot where you’re getting genuine luxury without the pretentious attitude that sometimes comes with it.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.0

Comfort: 9.0

Location: 8.9

Free WiFi: 8.5

Facilities: 8.7

Cleanliness: 8.9

Value for money: 8.2

Moss from New Zealand (17 June 2025)

9/10

Room was exceptional as where the staff and the location. great coffee and room service.

What could be improved: The pool area was a little tired and dirty

Eve from New Zealand (1 June 2025)

9/10

It was very tidy, I loved the interior look of the hotel, the rooms were cozy, I had a nice view of the ocean too. I was given a cake and birthday card upon arrival as I stayed here to celebrate my birthday and I was so thankfull for that. We enjoyed our stay so much so thank you guys.

Janet from Australia (20 May 2025)

8/10

I jsut love this hotel

What could be improved: all ok

Merran from New Zealand (19 May 2025)

7/10

Great location, good buffet breakfast.

What could be improved: Expensive for fairly average service and amenities.

Borja from New Zealand (15 May 2025)

8/10

The staff are very friendly, always smiling and accommodating

What could be improved: Toothbrush and toothpaste not in the room and needs to be requested.
Bathrobe and some towels stitches are coming out, or hem is torn.

Linda from New Zealand (14 May 2025)

9/10

the room and the beds

What could be improved: Nothing

Fiona from United Kingdom (4 May 2025)

9/10

Friendly staff, relaxed, great leisure facilities

What could be improved: Terrace - could be made a bit more attractive

James from New Zealand (28 April 2025)

9/10

Good facilities. Great buffet breakfast

Nellie from New Zealand (27 April 2025)

8/10

Breakfast was great! Kids stayed free

Marnie from Australia (18 April 2025)

9/10

Facilities were excellent

What could be improved: Children were noisy and the bathroom was small

ROOMS

  • Estimated price from: $134. Superior King Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $134. Superior Queen Room with 1 large double bed for Max persons: 2
  • Estimated price from: $145. Superior Queen Room with Two Queen Beds with 2 large double beds for Max persons: 2
  • Estimated price from: $150. Residence Superior King Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $150. Deluxe King Room with 1 large double bed for Max persons: 2
  • Estimated price from: $174. Deluxe Queen Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $176. Junior King Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $189. One Bedroom Apartment with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $210. One-Bedroom Deluxe Apartment for Max persons: 2
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FACILITIES

View:

  • City view
  • View

General:

  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour Additional charge
  • Cycling

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish
  • French
  • Hindi
  • Korean
  • Dutch
  • Portuguese
  • Russian
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Parking
  • Air conditioning
  • Fitness centre
  • Free WiFi
  • Shuttle service
  • View
  • Flat-screen TV

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs

Parking Private parking is possible on site (reservation is needed) and costs NZD 60 per day.:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Other for your stay:

  • Linen
  • Wardrobe or closet
  • Alarm clock
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 23:30
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

6 Princes Street, 1143 Auckland, New Zealand

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