Prince’s Gate Hotel

1057 Arawa Street, 3010 Rotorua, New Zealand

Guest reviews: 8

HOTEL OVERVIEW

You know what struck me first about Prince’s Gate Hotel? It’s right there on Arawa Street, which honestly puts you in this sweet spot where you’re close enough to everything but not drowning in tourist chaos. I mean, you can literally walk to the lakefront in about five minutes, and Te Puia (the geothermal park) is just a quick drive away – though fair warning, the sulfur smell does drift over occasionally. That’s just Rotorua for you.

The place has this solid, old-school feel that actually works in its favor. It’s a proper 4-star hotel, not trying to be something it’s not, but they’ve clearly put effort into keeping things updated. The rooms are genuinely comfortable – I’m talking about beds that don’t leave you with a sore back and bathrooms where the shower pressure doesn’t disappoint. What I really appreciated was how quiet it stays at night, even though you’re on a main street. The staff seem to know their stuff too, like they’ll tell you which thermal pools are worth the drive versus the tourist traps (hint: locals avoid the super crowded ones).

Parking was surprisingly easy, which anyone who’s driven around Rotorua during peak season will tell you is no small thing. The hotel sits in this part of town where you’ve got actual restaurants within walking distance – not just the usual fast food chains. There’s this little cafe about two blocks down that does incredible coffee, and the Saturday farmers market is close enough that you can grab fresh stuff if you’re the type who likes to snack in your room. I’d say the location really shines if you’re planning to explore beyond just the main tourist circuit. You’re positioned well for day trips to the lakes or even that drive out to Wai-O-Tapu, plus you can actually find your way back without fighting through the main strip traffic. It’s the kind of place that feels like a good base camp rather than just somewhere to crash – which honestly, for an 8-rated hotel, feels about right.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.9

Comfort: 8.5

Location: 9.4

Free WiFi: 8.4

Facilities: 8.0

Cleanliness: 8.5

Value for money: 8.0

Tamara from Australia (26 June 2025)

8/10

The rooms were very pretty, location was great given we were in a new town and the staff were very friendly. What could be improved: The bathroom was mediocre, the hot water was very inconsistent. Our lights were switched off in the morning due to an electrician working, however we were not given a warning prior which was difficult as it was when...

Tamara from Australia (26 June 2025)

8/10

The rooms were very pretty, location was great given we were in a new town and the staff were very friendly.

What could be improved: The bathroom was mediocre, the hot water was very inconsistent. Our lights were switched off in the morning due to an electrician working, however we were not given a warning prior which was difficult as it was when we were trying to get ready to check out.

Jessica from United States (26 June 2025)

8/10

It was close to the gardens and plenty of places to eat. The beds were very comfortable. Street parking was easy. What could be improved: The on-site hot pools were closed (was not mentioned through booking until check in) and the laundry service was also closed (no mention of that until we specifically asked). It was frustrating that these two...

Jessica from United States (26 June 2025)

8/10

It was close to the gardens and plenty of places to eat. The beds were very comfortable. Street parking was easy.

What could be improved: The on-site hot pools were closed (was not mentioned through booking until check in) and the laundry service was also closed (no mention of that until we specifically asked). It was frustrating that these two specific accommodations were reasons we selected this hotel over other nearby locations.

Roy from Australia (25 June 2025)

8/10

Beautiful old buildings and setting and well maintained considering the age. Central and easy access to Rotorua central and spas. Having a glass of good red wine next to the fire place (happened to be at happy hour, an extra bonus). What could be improved: Unfortunately, due to the location there was some noise from outside. Did not carry on for...

Roy from Australia (25 June 2025)

8/10

Beautiful old buildings and setting and well maintained considering the age. Central and easy access to Rotorua central and spas. Having a glass of good red wine next to the fire place (happened to be at happy hour, an extra bonus).

What could be improved: Unfortunately, due to the location there was some noise from outside. Did not carry on for too long though.

Yvonne from Germany (25 June 2025)

9/10

Very spacious suite large, clean bathroom very comfortable, large bed excellent location right in the city centre beautiful reception hall with two fireplaces and a piano As the spa area was closed for renovation work customers could use the Polynesian Spa Family pool for free and the other Pools for a reduced entrance fee What could be...

Yvonne from Germany (25 June 2025)

9/10

Very spacious suite
large, clean bathroom
very comfortable, large bed
excellent location right in the city centre

beautiful reception hall with two fireplaces and a piano

As the spa area was closed for renovation work customers could use the Polynesian Spa Family pool for free and the other Pools for a reduced entrance fee

What could be improved: The sofa was a bit old and worn out

Jason from New Zealand (24 June 2025)

8/10

Great reception staff and very friendly. Nice accommodation especially with the extra bedroom made a difference.

What could be improved: Shame the pool and sauna was closed again. We love that about the venue. The carpark was under repair too, so was a minor inconvenience. Otherwise, we were very happy.

Emma from New Zealand (22 June 2025)

9/10

Great location. The room was very nice and comfortable and looked like it had been recently refreshed. The hotel lounge was a lovely place to sit by the fire on a cold night

What could be improved: While the room itself had been refreshed the bathroom was a bit tired for a boutique hotel, it was clean and perfectly functional though

Ron from New Zealand (22 June 2025)

9/10

Great stay. Would recommend

What could be improved: None

Victor from Australia (21 June 2025)

9/10

Decor of the hotel & room
Location
Restaurant was better than the restaurants inEat Street in Rotorua - excellent menu and quality

What could be improved: all good

David from New Zealand (20 June 2025)

9/10

Charming old hotel. Lovely staff, free on-road parking outside. Good restaurant. Fantastic location. Great value.

What could be improved: Small rooms but still lovely and what you might expect in an old hotel.

Pat from New Zealand (14 June 2025)

8/10

The location close to the lake , park and Sir Howard Morrison Centre was excellent. Old world charm prevails throughout.

What could be improved: The ensuite was small and needs an extractor fan.

ROOMS

  • Estimated price from: $110. Classic Double Room with 1 double bed for Max persons: 2
  • Estimated price from: $128. Estate Room with 1 large double bed for Max persons: 2
  • Estimated price from: $140. Designer Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $145. One-Bedroom Suite with 1 large double bed for Max persons: 2
  • Estimated price from: $223. Duchess Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $256. Two-Bedroom Suite with 1 large double bed and 2 single beds for Max persons: 2
  • Estimated price from: $314. Premium Two-Bedroom Suite with 1 large double bed and 2 single beds for Max persons: 2
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun terrace

Wellness:

  • Spa lounge/relaxation area
  • Steam room
  • Hot tub/Jacuzzi
  • Spa and wellness centre
  • Sauna

Transport:

  • Public transport tickets Additional charge

Activities:

  • Happy hour Additional charge
  • Golf course (within 3 km) Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Hindi
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Outdoor swimming pool
  • Non-smoking rooms
  • Spa and wellness centre
  • Free parking
  • 2 restaurants
  • Family rooms
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Good breakfast

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Plunge pool
  • Pool/beach towels
  • Fence around pool

Parking Free private parking is possible on site (reservation is not needed).:

  • Street parking
  • Accessible parking

Other for your stay:

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 10:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

1057 Arawa Street, 3010 Rotorua, New Zealand

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