The Grand by SkyCity

90 Federal Street, 1010 Auckland, New Zealand

Guest reviews: 8.8

HOTEL OVERVIEW

You know what surprised me most about The Grand by SkyCity? It’s actually quiet. I mean, you’re right there on Federal Street with all the chaos of downtown Auckland happening around you, but somehow they’ve managed to create this bubble of calm inside. Maybe it’s the thick glass or just smart design, but I slept better here than I expected to.

The location is honestly perfect if you want to be in the thick of things without dealing with the touristy Viaduct crowd. You’re literally a two-minute walk from Queen Street shopping, and the Sky Tower is right there – which is convenient if you’re into that sort of thing, though I’ll admit the views from the upper floors of the hotel are better than what you get from the tower itself. The front desk staff actually told me (without me asking) which rooms have the harbor views versus the city views, which saved me from that awkward upgrade conversation. Speaking of the harbor views… well, you get glimpses of it between buildings, but don’t expect sweeping waterfront vistas. The real treat is watching the city come alive in the morning from those floor-to-ceiling windows.

What really sets this place apart is the attention to small details that matter when you’re jetlagged and cranky. The shower pressure is fantastic – and I mean actually fantastic, not just “good for a hotel.” The beds are firm enough that you don’t sink into oblivion but soft enough that your back doesn’t hate you. They’ve got proper blackout curtains too, which is crucial if you’re trying to reset your sleep schedule. The only minor gripe I have is that the air conditioning can be a bit aggressive when it kicks in, but honestly, after walking around Auckland in summer humidity, I wasn’t complaining too much.

The restaurant situation is solid without being pretentious – you can grab a decent coffee in the morning without having to venture out into Federal Street before you’re human again. Though if you do want to explore, there’s this little Vietnamese place called Pho Real about three blocks down that locals actually eat at, not just tourists. The concierge mentioned it when I asked where she goes for lunch, which I appreciated because it felt like genuine advice rather than the usual scripted recommendations.

Parking is valet only, which runs about $35 a night, but given that trying to find street parking in this part of the city is basically a blood sport, it’s worth it for the sanity alone. Plus, they’re quick about bringing your car around – I never waited more than five minutes, even during the busy evening hours when everyone’s heading out to dinner.

Look, this isn’t the flashiest hotel in Auckland, and it’s not trying to be. It’s just really, really good at being a proper five-star hotel without all the fuss. The kind of place where everything works the way it should, the staff knows what they’re doing, and you can focus on actually enjoying your time in the city instead of dealing with hotel drama. For what it costs, especially given that Auckland hotel prices can be pretty brutal, it delivers exactly what you’d hope for.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.1

Comfort: 9.3

Location: 9.4

Free WiFi: 8.5

Facilities: 9.0

Cleanliness: 9.3

Value for money: 8.5

Rini from New Zealand (26 June 2025)

9/10

Location and comfortable hotel

What could be improved: Nothing

Km from New Zealand (26 June 2025)

8/10

Was great. We were there for our wedding anniversary, unfortunately nothing special was done. Even to get a booking, unfortunately concierge seemed unconcerned.

What could be improved: No parking. Staff did not seem too enthusiastic.

Benjamin from New Zealand (26 June 2025)

8/10

The room and other facilities like pool and sauna are the highlights. It was an awesome view.

What could be improved: very confusing. as we went there another way from the parking lot and not the entrance way. I expected some toothbrushes and there are none.

Margaret from New Zealand (24 June 2025)

9/10

It was a very nice room, comfortable bed and great location

What could be improved: The aircon was a bit noisy.

Leonore from United Kingdom (24 June 2025)

8/10

Anahid at reception was so lovely and welcoming. We had a nice chat with her and she was great at customer service. The hotel as a whole is spotless and feels luxurious. Personal favourite was the gym which is very well kitted out with free weights and big mirrors. The sauna and pool are great and clean. Fresh towels everywhere. Amazing Japanese...

Leonore from United Kingdom (24 June 2025)

8/10

Anahid at reception was so lovely and welcoming. We had a nice chat with her and she was great at customer service. The hotel as a whole is spotless and feels luxurious. Personal favourite was the gym which is very well kitted out with free weights and big mirrors. The sauna and pool are great and clean. Fresh towels everywhere. Amazing Japanese restaurant right next door.

What could be improved: Our only downsides are the noisy fridge in the room (had to wear earplugs) and the bed was too soft for us

Samantha from New Zealand (23 June 2025)

9/10

Beautiful room with an amazing view of the sky tower and city

What could be improved: No cutlery that’s all

Josephine from New Zealand (23 June 2025)

8/10

Clean, helpful staff, posh, they gave us an upgrade and a nice birthday addition to the room as requested.

What could be improved: The room was hot during the night and the aircon was slightly noisy

Loulou from New Zealand (22 June 2025)

9/10

Always a pleasure staying at the Grand. Our #1 go to whenever visiting auckland

View from the room absolute stunning

Nick from New Zealand (22 June 2025)

9/10

Clean great location friendly staff

What could be improved: Homeless hanging round out the front

Paige from Japan (20 June 2025)

9/10

The location was amazing

SURROUNDINGS

What's nearby:

  • Sky Tower: 50 m
  • Grahams Bay: 450 m
  • Aotea Square: 450 m
  • Freyberg Square: 600 m
  • Park Residences: 450 m
  • Emily Place Reserve: 1 km
  • Jarden Victoria Park: 850 m
  • Marina Park Apartments: 850 m
  • National Maritime Museum: 1 km
  • Spark New Zealand Corporate Office: 500 m

Restaurants & cafes:

  • Restaurant Masu: 1 m
  • Restaurant Bellota: 30 m
  • Restaurant The Grill: 1 m

Top attractions:

  • K Road: 1.3 km
  • Western Park: 1.7 km
  • One Tree Hill: 7 km
  • Auckland Domain: 2 km
  • Auckland Harbour Bridge: 3.5 km
  • Howick Historical Village: 19 km
  • North Head Historic Reserve: 6 km
  • Auckland War Memorial Museum: 2.5 km
  • Kelly Tarlton's Underwater World: 6 km
  • Museum of Transport and Technology: 4.2 km

Natural beauty:

  • Lake North Shore Canoe Club: 9 km

Beaches in the neighbourhood:

  • Home Bay Beach: 3.1 km
  • Sentinel Beach: 3 km
  • Masefield Beach: 2.8 km
  • Cremorne Reserve Beach: 3.5 km
  • Hamilton Beach Reserve: 2.9 km

Public transport:

  • Train Strand: 2.1 km
  • Train Britomart: 950 m
  • Bus Wallace Rd Opp Kapuka Rd: 14 km
  • Bus Miller Rd Outside Mountain View School: 14 km

Closest airports:

  • Ardmore Airport: 31 km
  • Auckland Airport: 20 km

ROOMS

  • Estimated price from: $167. Grand King Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $167. Grand King Accessible Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $177. Grand Twin Room with 2 double beds for Max persons: 2
  • Estimated price from: $186. Grand Deluxe King Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $215. Grand King Room with Harbour View with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $234. Grand Deluxe Double room with Sea View with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $245. Grand Deluxe Twin Room with 2 double beds for Max persons: 2
  • Estimated price from: $383. Grand Deluxe Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $455. Grand Deluxe Harbour View Suite with 1 extra-large double bed for Max persons: 2
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Casino

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Filipino
  • Chinese

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Parking
  • Air conditioning
  • Fitness centre
  • Free WiFi
  • Room service
  • Flat-screen TV
  • Family rooms

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool

Entertainment and family services:

  • Babysitting/child services Additional charge

Parking Public parking is possible on site (reservation is not needed) and costs NZD 60 per day.:

  • Valet parking
  • Parking garage
  • Accessible parking

Other for your stay:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 8 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

90 Federal Street, 1010 Auckland, New Zealand

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