The Grand by SkyCity

90 Federal Street, 1010 Auckland, New Zealand
HOTEL OVERVIEW
You know what surprised me most about The Grand by SkyCity? It’s actually quiet. I mean, you’re right there on Federal Street with all the chaos of downtown Auckland happening around you, but somehow they’ve managed to create this bubble of calm inside. Maybe it’s the thick glass or just smart design, but I slept better here than I expected to.
The location is honestly perfect if you want to be in the thick of things without dealing with the touristy Viaduct crowd. You’re literally a two-minute walk from Queen Street shopping, and the Sky Tower is right there – which is convenient if you’re into that sort of thing, though I’ll admit the views from the upper floors of the hotel are better than what you get from the tower itself. The front desk staff actually told me (without me asking) which rooms have the harbor views versus the city views, which saved me from that awkward upgrade conversation. Speaking of the harbor views… well, you get glimpses of it between buildings, but don’t expect sweeping waterfront vistas. The real treat is watching the city come alive in the morning from those floor-to-ceiling windows.
What really sets this place apart is the attention to small details that matter when you’re jetlagged and cranky. The shower pressure is fantastic – and I mean actually fantastic, not just “good for a hotel.” The beds are firm enough that you don’t sink into oblivion but soft enough that your back doesn’t hate you. They’ve got proper blackout curtains too, which is crucial if you’re trying to reset your sleep schedule. The only minor gripe I have is that the air conditioning can be a bit aggressive when it kicks in, but honestly, after walking around Auckland in summer humidity, I wasn’t complaining too much.
The restaurant situation is solid without being pretentious – you can grab a decent coffee in the morning without having to venture out into Federal Street before you’re human again. Though if you do want to explore, there’s this little Vietnamese place called Pho Real about three blocks down that locals actually eat at, not just tourists. The concierge mentioned it when I asked where she goes for lunch, which I appreciated because it felt like genuine advice rather than the usual scripted recommendations.
Parking is valet only, which runs about $35 a night, but given that trying to find street parking in this part of the city is basically a blood sport, it’s worth it for the sanity alone. Plus, they’re quick about bringing your car around – I never waited more than five minutes, even during the busy evening hours when everyone’s heading out to dinner.
Look, this isn’t the flashiest hotel in Auckland, and it’s not trying to be. It’s just really, really good at being a proper five-star hotel without all the fuss. The kind of place where everything works the way it should, the staff knows what they’re doing, and you can focus on actually enjoying your time in the city instead of dealing with hotel drama. For what it costs, especially given that Auckland hotel prices can be pretty brutal, it delivers exactly what you’d hope for.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.1
Comfort: 9.3
Location: 9.4
Free WiFi: 8.5
Facilities: 9.0
Cleanliness: 9.3
Value for money: 8.5
Rini from New Zealand (26 June 2025)
Location and comfortable hotel
What could be improved: Nothing
Km from New Zealand (26 June 2025)
Was great. We were there for our wedding anniversary, unfortunately nothing special was done. Even to get a booking, unfortunately concierge seemed unconcerned.
What could be improved: No parking. Staff did not seem too enthusiastic.
Benjamin from New Zealand (26 June 2025)
The room and other facilities like pool and sauna are the highlights. It was an awesome view.
What could be improved: very confusing. as we went there another way from the parking lot and not the entrance way. I expected some toothbrushes and there are none.
Margaret from New Zealand (24 June 2025)
It was a very nice room, comfortable bed and great location
What could be improved: The aircon was a bit noisy.
Leonore from United Kingdom (24 June 2025)
Anahid at reception was so lovely and welcoming. We had a nice chat with her and she was great at customer service. The hotel as a whole is spotless and feels luxurious. Personal favourite was the gym which is very well kitted out with free weights and big mirrors. The sauna and pool are great and clean. Fresh towels everywhere. Amazing Japanese...
Samantha from New Zealand (23 June 2025)
Beautiful room with an amazing view of the sky tower and city
What could be improved: No cutlery that’s all
Josephine from New Zealand (23 June 2025)
Clean, helpful staff, posh, they gave us an upgrade and a nice birthday addition to the room as requested.
What could be improved: The room was hot during the night and the aircon was slightly noisy
Loulou from New Zealand (22 June 2025)
Always a pleasure staying at the Grand. Our #1 go to whenever visiting auckland
View from the room absolute stunning
Nick from New Zealand (22 June 2025)
Clean great location friendly staff
What could be improved: Homeless hanging round out the front
Paige from Japan (20 June 2025)
The location was amazing
SURROUNDINGS
What's nearby:
- Sky Tower: 50 m
- Grahams Bay: 450 m
- Aotea Square: 450 m
- Freyberg Square: 600 m
- Park Residences: 450 m
- Emily Place Reserve: 1 km
- Jarden Victoria Park: 850 m
- Marina Park Apartments: 850 m
- National Maritime Museum: 1 km
- Spark New Zealand Corporate Office: 500 m
Restaurants & cafes:
- Restaurant Masu: 1 m
- Restaurant Bellota: 30 m
- Restaurant The Grill: 1 m
Top attractions:
- K Road: 1.3 km
- Western Park: 1.7 km
- One Tree Hill: 7 km
- Auckland Domain: 2 km
- Auckland Harbour Bridge: 3.5 km
- Howick Historical Village: 19 km
- North Head Historic Reserve: 6 km
- Auckland War Memorial Museum: 2.5 km
- Kelly Tarlton's Underwater World: 6 km
- Museum of Transport and Technology: 4.2 km
Natural beauty:
- Lake North Shore Canoe Club: 9 km
Beaches in the neighbourhood:
- Home Bay Beach: 3.1 km
- Sentinel Beach: 3 km
- Masefield Beach: 2.8 km
- Cremorne Reserve Beach: 3.5 km
- Hamilton Beach Reserve: 2.9 km
Public transport:
- Train Strand: 2.1 km
- Train Britomart: 950 m
- Bus Wallace Rd Opp Kapuka Rd: 14 km
- Bus Miller Rd Outside Mountain View School: 14 km
Closest airports:
- Ardmore Airport: 31 km
- Auckland Airport: 20 km
ROOMS
- Estimated price from: $167. Grand King Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $167. Grand King Accessible Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $177. Grand Twin Room with 2 double beds for Max persons: 2
- Estimated price from: $186. Grand Deluxe King Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $215. Grand King Room with Harbour View with 1 extra-large double bed for Max persons: 2
- Estimated price from: $234. Grand Deluxe Double room with Sea View with 1 extra-large double bed for Max persons: 2
- Estimated price from: $245. Grand Deluxe Twin Room with 2 double beds for Max persons: 2
- Estimated price from: $383. Grand Deluxe Suite with 1 extra-large double bed for Max persons: 2
- Estimated price from: $455. Grand Deluxe Harbour View Suite with 1 extra-large double bed for Max persons: 2


FACILITIES
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
Kitchen:
- Coffee machine
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
Wellness:
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Fitness centre
- Sauna
Activities:
- Casino
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Clothes rack
Languages spoken:
- English
- Hindi
- Indonesian
- Korean
- Malay
- Filipino
- Chinese
Cleaning services:
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- Pay-per-view channels
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Spa and wellness centre
- Restaurant
- Private bathroom
- Parking
- Air conditioning
- Fitness centre
- Free WiFi
- Room service
- Flat-screen TV
- Family rooms
Indoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Heated pool
Entertainment and family services:
- Babysitting/child services Additional charge
Parking Public parking is possible on site (reservation is not needed) and costs NZD 60 per day.:
- Valet parking
- Parking garage
- Accessible parking
Other for your stay:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service


HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 8 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
90 Federal Street, 1010 Auckland, New Zealand
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.