Treetops Lodge & Estate

351 Kearoa Road, 3077 Horohoro, New Zealand

Guest reviews: 8.8

HOTEL OVERVIEW

Okay, so I’ve stayed at a lot of places in New Zealand, but Treetops Lodge honestly caught me off guard in the best way possible. You know when you’re driving down Kearoa Road — and I mean really driving, because it’s properly winding through that gorgeous Rotorua countryside — and suddenly you glimpse this place through the trees? It doesn’t look like your typical lodge at all. More like someone’s incredibly well-designed private estate that happens to welcome guests.

The thing about Treetops is that it actually sits on this massive 2,500-acre working farm, which you don’t really grasp until you’re there. I mean, the main lodge building is stunning (all that native timber and those floor-to-ceiling windows), but what gets you is stepping onto the deck and realizing the property just… goes on forever. Rolling green hills, native bush, and if you’re lucky with the weather, you can see clear across to the distant ranges. The staff mentioned they’ve got deer and elk roaming around — apparently it’s a working deer farm — and honestly, spotting them during the early morning walks became a bit of an obsession. There’s something almost surreal about having your morning coffee while watching these magnificent animals graze in the distance.

What I really appreciated was how they’ve managed to feel exclusive without being stuffy, you know? The suites are proper spacious — I’m talking separate living areas, those deep soaking tubs, and beds that face directly out to the landscape. But it’s the small touches that show someone’s actually thinking about the guest experience: the locally roasted coffee (from Rotorua, they told me), the way they stock the minibar with regional wines, even the fact that they provide proper binoculars in each room because they know you’ll want to get a closer look at the wildlife. Check-in was refreshingly relaxed too — none of that formal hotel lobby nonsense, just genuine people who clearly love where they work.

I’ll be honest, it’s not cheap, and the location means you’re about a 20-minute drive from central Rotorua if you want to hit the geothermal attractions or grab dinner in town. But that isolation is sort of the point, isn’t it? This is where you go when you want to properly disconnect and remember why people rave about New Zealand’s countryside. The restaurant on-site is actually excellent — they source a lot from the estate itself, which you can taste — so you don’t really need to leave unless you want to. And the spa… well, let’s just say after a day of exploring the farm trails, those treatments hit differently when you’re this surrounded by nature. It’s the kind of place that makes you understand why New Zealand keeps winning those “most beautiful country” awards.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.5

Comfort: 10.0

Location: 9.0

Free WiFi: 10

Facilities: 9.5

Cleanliness: 10.0

Value for money: 8.5

Eifion from United Kingdom (7 February 2025)

8/10

A beautiful piece of land with an impressive lodge. The room was very nice and spacious. Great hikes/walks on your doorstep. The staff were very friendly and helpful. What could be improved: The style of food for dinner is a bit dated but I think that is in keeping with the style of the Lodge. The breakfast was very good though. Overall it's a...

Eifion from United Kingdom (7 February 2025)

8/10

A beautiful piece of land with an impressive lodge. The room was very nice and spacious. Great hikes/walks on your doorstep. The staff were very friendly and helpful.

What could be improved: The style of food for dinner is a bit dated but I think that is in keeping with the style of the Lodge. The breakfast was very good though. Overall it's a great place to stay if cost is not a consideration.

Denise from United States (8 June 2024)

9/10

This place is phenomenal. The food is great, the staff is so attentive and work so hard to make things personally special for the guests. Plus the property is unreal - so many trails to explore, a beautiful water fall exclusive to the property, I only wish we'd stayed longer! What could be improved: I would recommend staying here to stay on...

Denise from United States (8 June 2024)

9/10

This place is phenomenal. The food is great, the staff is so attentive and work so hard to make things personally special for the guests. Plus the property is unreal - so many trails to explore, a beautiful water fall exclusive to the property, I only wish we'd stayed longer!

What could be improved: I would recommend staying here to stay on property. we originally intended to do excursions, but ended up loving the place so much we just stayed and hiked.

Amanda from United Kingdom (28 January 2024)

9/10

I was expecting the surroundings to be wonderful, deep in the New Zealand Bush, and Treetops certainly didn't disappoint. I felt as if I were miles from civilisation despite the attractions (?) of Rotorua being not very far away and so easily accessible. I don't think that the pictures did justice to the hotel itself. Everything was...

Amanda from United Kingdom (28 January 2024)

9/10

I was expecting the surroundings to be wonderful, deep in the New Zealand Bush, and Treetops certainly didn't disappoint. I felt as if I were miles from civilisation despite the attractions (?) of Rotorua being not very far away and so easily accessible. I don't think that the pictures did justice to the hotel itself. Everything was beautifully and considerately appointed. The food was outstanding and the service was perfect. The staff were friendly and efficient - a dream combination

What could be improved: I loved it and there was nothing I didn't like!

Elizabeth from Australia (14 November 2023)

8/10

What could be improved: The lodge looked a little tired and in need of some maintenance and updating. That said, this is a minor comment, as we loved our stay there and would return.

Philip from New Zealand (3 October 2022)

9/10

Most of it. Enjoyed the peace. privacy. Quality

What could be improved: Spider webs. Flooding in the car park however it didnt stop raining to be fair.

Carlos from New Zealand (26 June 2022)

9/10

the staff were all excellent

What could be improved: immaculate

Zena from United Kingdom (23 April 2023)

9/10

Beautiful lodgings and surrounding. The staff were incredibly friendly and accommodating.

What could be improved: N/A

Paul from United States (6 February 2023)

8/10

Great food and service

What could be improved: More staff needed and maintenance needed since COVID as hiking trails are in disarray

Brenda from Australia (9 October 2024)

8/10

Kenneth from United States (12 November 2023)

9/10

ROOMS

  • Estimated price from: $1,722. Lodge Room with 1 extra-large double bed and 2 single beds for Max persons: 2
  • Estimated price from: $2,348. Forest Villa with 1 extra-large double bed and 2 single beds for Max persons: 2
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FACILITIES

Ski:

  • Ski storage

General:

  • Designated smoking area
  • Heating
  • Packed lunches
  • Carpeted
  • Non-smoking rooms
  • Room service

Bathroom:

  • Towels
  • Private bathroom
  • Bathrobe
  • Hairdryer
  • Bath

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Archery Additional charge
  • Temporary art galleries
  • Horse riding
  • Cycling
  • Hiking
  • Canoeing
  • Billiards
  • Games room
  • Skiing
  • Fishing

Food & Drink:

  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Radio
  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Most popular facilities:

  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Restaurant
  • Free parking
  • Free WiFi
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services Additional charge

Parking Free public parking is possible on site (reservation is not needed).:

  • Accessible parking

Other for your stay:

  • View
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 20:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 06:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

351 Kearoa Road, 3077 Horohoro, New Zealand

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