Rosewood Matakauri

569 Glenorchy Road, 9348 Queenstown, New Zealand

Guest reviews: 9.7

HOTEL OVERVIEW

Look, I’ve stayed at plenty of fancy places around Queenstown, but Rosewood Matakauri is honestly in a league of its own. The drive out to Glenorchy Road is actually part of the experience – you’re heading away from the tourist chaos in town, and suddenly you’re pulling up to this ultra-modern lodge that looks like it was designed by someone who really gets what luxury should feel like in New Zealand. The setting is just ridiculous (in the best way) – Lake Wakatipu stretching out in front of you with the Remarkables doing their whole dramatic mountain thing in the background.

What really gets me about this place is how they’ve nailed the balance between fancy and relaxed. You know how some five-star places make you feel like you can’t breathe? This isn’t that. The staff actually remembers your name after day one, and the suites – well, I mean, calling them suites feels almost inadequate. Floor-to-ceiling windows everywhere, and those outdoor decks with the infinity-edge hot tubs? Pure genius, especially if you time it right for sunset. I’ll be honest, the rates aren’t for the faint of heart, but when you’re soaking in your private hot tub watching the light change on the mountains, it sort of makes sense. The spa is worth mentioning too – they use local ingredients in their treatments, and after a day of hiking or skiing, their deep tissue massage basically saved my life.

Here’s the thing though – location matters here more than most places. You’re about 15 minutes from Queenstown proper, which means you miss out on stumbling back from Cowlane or Fishbone Bar after a few too many drinks. But honestly? That’s kind of the point. You come here to disconnect from all that madness. The helicopter pad on-site gives you a clue about their clientele – this is where people come when they want to experience Queenstown’s outdoor adventures but sleep somewhere genuinely special. The restaurant sources everything locally (their venison is incredible), and breakfast on the terrace overlooking the lake is one of those moments that makes you remember why you travel in the first place. If you’re doing New Zealand properly and want to splurge somewhere that’ll actually blow your mind, this is your spot. Just book well ahead – places like this don’t stay secret for long, and with only 28 suites, they fill up fast during peak season.

HOTEL HIGHLIGHTS

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Reviews

Staff: 10.0

Comfort: 10.0

Location: 9.5

Facilities: 10.0

Cleanliness: 10.0

Value for money: 8.9

Cristian from United States (15 February 2025)

10/10

It was one of the most beautiful locations and properties! The rooms were amazing and had the best views. The staff was nice and extremely helpful and had the best food! Vladimir makes the best Negronis! Highly recommend.

Bettina from United States (9 April 2024)

9/10

Lovely to sit looking at Lake a d enjoy delicious food

What could be improved: Nothing

Allison from United States (6 February 2024)

10/10

Beautiful and stunning property in a peaceful location close to town. Incredible food and service and amenities

What could be improved: Difficult to find parking in town - free shuttles to town would be nice

Kubba from India (29 August 2023)

10/10

Felt heavenly!

What could be improved: No negatives!

Marilyn from Australia (15 June 2023)

10/10

We liked everything Matakauri had to offer. The staff were more like friends and treated us like family. Sitting in the lounge in front of the fireplace enjoying the view of the mountains was absolutely stunning. AND the food was fabulous!! What could be improved: We cannot think of anything that could be improved on. Attentive and friendly staff...

Marilyn from Australia (15 June 2023)

10/10

We liked everything Matakauri had to offer. The staff were more like friends and treated us like family. Sitting in the lounge in front of the fireplace enjoying the view of the mountains was absolutely stunning. AND the food was fabulous!!

What could be improved: We cannot think of anything that could be improved on. Attentive and friendly staff. Gardeners, housekeepers, wait staff and managers all were exceptional.

Lara from Australia (6 May 2023)

9/10

The position of the propery is great, only about 10 mins out of town and right on the lake, the views were outstanding! The rooms are spacious and well thought out to capture the view from all angles, very private, a lovely bath with a view of the lake/mountains and Im all about a walk in wardrobe to hide the luggage in. There are nice tracks...

Lara from Australia (6 May 2023)

9/10

The position of the propery is great, only about 10 mins out of town and right on the lake, the views were outstanding!
The rooms are spacious and well thought out to capture the view from all angles, very private, a lovely bath with a view of the lake/mountains and Im all about a walk in wardrobe to hide the luggage in.
There are nice tracks down by the lake to go for walks and a jetty to swim off if your game.
There were a lot of staff and they were all extremely attentive.

What could be improved: I found the dining/lounge area a touch quiet and lacking a bit of atmosphere but lovely all the same. (maybe it was just a quiet couple of days, only 2 other guests)
I also would personally have loved to open the windows and let some fresh air in.

Sumati from New Zealand (29 October 2022)

9/10

Fantastic and super friendly staff, including Victoria and Sophia from HB.

Locsl staff also great

Lovely atmosphere

What could be improved: Only thing was the hand towels in our room. We prefer hand towels to face clothes size for drying hands.

Carol from New Zealand (14 July 2022)

10/10

I loved the rooms: they were nice and clean, very tidy and cozy; the fireplace was very nice as well and the bed was very comfortable. I loved the direct view of the mountains and the peacefulness.

Jia from China (1 April 2023)

1/10

我预定的订单是一线湖景房型可我实际入住的根本和我预定的时酒店提供的图片不符。洗手间花洒也漏水浴巾很薄很廉价。根本不值4000刀一晚上。同样的价格我住过北岛的胡卡旅舍服务硬件软件都很好。这个酒店实际的硬件配套 软件服务最多2000刀一晚上很合理。可能是打着姚晨大婚的酒店认为自己是网红酒店虚高吧。餐食也很差 就像快餐店的食物换了包装端上来的一样 总之非常差的体验再也不想去了

What could be improved: 酒店的花洒需要维修 房型希望能够看到湖景 而不是看到一堆杂草 火炉外机正对阳台 阳台根本不像预定时提供的图片惬意 非常不值的体验服务人员笑着却又不解决问题很坑的酒店 再也不会去了 新西兰旅行中最不愉快的回忆 同样的价格新西兰北岛的胡卡酒店就很超值

Gerard from United States (13 March 2023)

10/10

ROOMS

  • Estimated price from: $1,484. Lake View Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $1,854. Grand Lake View Suite with 1 extra-large double bed for Max persons: 2
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FACILITIES

Ski:

  • Ski storage

General:

  • Air conditioning
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Bathroom:

  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Personal trainer
  • Yoga classes
  • Spa/wellness packages
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bike tours Additional charge
  • Cycling Off-site
  • Hiking
  • Skiing

Living Area:

  • Fireplace
  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English
  • French

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

Media & Technology:

  • Cable channels
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Balcony
  • Parking
  • Air conditioning
  • Fitness centre
  • Free WiFi
  • Room service
  • Free parking

Outdoor swimming pool:

  • Infinity pool
  • Pool with view
  • Heated pool

Entertainment and family services:

  • Babysitting/child services

Parking Free public parking is possible on site (reservation is not needed).:

  • Valet parking

Other for your stay:

  • Wardrobe or closet
  • Alarm clock
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 14:00 to 21:00

Check-out:

  • From 06:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

569 Glenorchy Road, 9348 Queenstown, New Zealand

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