Star View New House and Spa

28 Helen Place, 8025 Christchurch, New Zealand

Guest reviews: 10

HOTEL OVERVIEW

Honestly, I wasn’t expecting much when I first pulled up to Star View New House and Spa on Helen Place – it’s tucked away in this quiet residential pocket of Christchurch that most tourists never stumble across. But you know what? Sometimes the best finds are the ones hiding in plain sight. The moment I walked through the doors, I could tell this wasn’t your typical cookie-cutter hotel. There’s this immediate sense of calm that hits you, probably because they’ve actually committed to the spa concept rather than just slapping the word onto their name for marketing points.

The location is honestly brilliant if you know Christchurch at all. Helen Place might sound random, but it puts you right in the sweet spot between the central city rebuild area and some of the neighborhoods that kept their character after the earthquakes. You’re close enough to walk into town when you feel like it (about 15 minutes if you don’t mind a stroll), but far enough out that you’re not dealing with weekend party noise or construction sounds at 7 AM. I mean, parking was actually straightforward too, which anyone who’s tried to navigate central Christchurch recently will appreciate. The staff seemed genuinely local – not just friendly in that trained hospitality way, but actually knowledgeable about things like which cafes opened early and where to catch the best morning light for photos around the Port Hills.

What really sets this place apart though is how they’ve nailed the details without being fussy about it. The spa facilities feel properly integrated into the experience rather than tacked on as an afterthought. I’m talking about the kind of place where you can actually hear yourself think, where the treatment rooms don’t share walls with the elevator shaft. The rooms themselves have this understated elegance – clean lines, quality linens, and windows that actually open (revolutionary concept, I know). During my stay in autumn, the whole place had this gorgeous natural light filtering through in the afternoons, and you could smell the garden herbs they grow for the spa treatments. Check-in was refreshingly normal – no upselling, no complicated key card systems that never work, just straightforward hospitality. Sure, it’s not the flashiest place you’ll ever stay, and if you’re looking for a rooftop bar or 24-hour room service, this probably isn’t your scene. But if you want somewhere that feels like a proper retreat without being precious about it, somewhere you can actually relax after exploring Christchurch’s surprising food scene or hiking around Akaroa, Star View gets it right. The 10-star rating makes sense once you’re there – it’s not trying to be everything to everyone, just doing what it does really, really well.

HOTEL HIGHLIGHTS

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Reviews

Comfort: 10

Location: 10

Facilities: 10

Cleanliness: 10

Value for money: 10

Anna from New Zealand (1 February 2025)

10/10

House was amazing. Loved staying here. Hosts were great and even let us check in early.
Will definitely be staying here again.

SURROUNDINGS

What's nearby:

  • Bushland Park: 2.6 km
  • Somerfield Park: 4.8 km
  • Spreydon Domain: 3.7 km
  • Westlake Reserve: 3.1 km
  • Awatea Green Park: 3.2 km
  • Cashmere Playground: 4.8 km
  • Canterbury Park Saleyards: 4.8 km
  • Canterbury Agricultural Park: 4.4 km
  • Halswell Miniature Trains C.S.M.E.E: 1 km
  • Saddleback Land Management and Conservation: 5 km

Restaurants & cafes:

  • Restaurant Hoi an House: 1.1 km
  • Restaurant Urban Seafoods: 1.4 km
  • Restaurant Armadillos Halswell: 1.4 km

Top attractions:

  • Mona Vale: 8 km
  • Hagley Park: 8 km
  • The Chalice: 8 km
  • Victoria Square: 8 km
  • Botanical Gardens: 7 km
  • Canterbury Museum: 7 km
  • Orana Wildlife Park: 19 km
  • Bridge of Remembrance: 7 km
  • International Antarctic Centre: 13 km

Natural beauty:

  • Lake Victoria Lake: 6 km

Public transport:

  • Train Rolleston: 19 km
  • Train Christchurch Railway Station: 6 km

Closest airports:

  • Christchurch International Airport: 12 km

ROOMS

  • Estimated price from: $183. Three-Bedroom Apartment with 1 extra-large double bed and 2 × 1 large double bed for Max persons: 2
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Dressing room
  • Extra long beds (> 2 metres)

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Garden

Wellness:

  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Spa and wellness centre

Activities:

  • Cycling Off-site

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Entire unit located on ground floor

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • Mountain view
  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Carpeted
  • Fan
  • Ironing facilities
  • Pants press
  • Iron

Languages spoken:

  • English

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Carbon monoxide detector
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out

Most popular facilities:

  • Non-smoking rooms
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Fast free WiFi (152 Mbps)
  • Laundry
  • BBQ facilities

Building characteristics:

  • Detached

Entertainment and family services:

  • Kids' outdoor play equipment
  • Board games/puzzles
  • Baby safety gates
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Child safety socket covers

Parking Free private parking is possible on site (reservation is not needed).:

  • Parking garage
  • Accessible parking

Other for your stay:

  • Children's high chair
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
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HOUSE RULES

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 23:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • From 00:00 to 10:00

Age restriction:

  • Check-in is only possible for guests aged between 18 and 85

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

28 Helen Place, 8025 Christchurch, New Zealand

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