Candeo Hotel Utsunomiya

321-0969 Tochigi, Utsunomiya, Miyamirai 1-1, Japan

Guest reviews: 8.6

HOTEL OVERVIEW

You know what caught me off guard about Candeo Hotel Utsunomiya? It’s actually got this really cool modern vibe that feels way more sophisticated than you’d expect in what’s basically a mid-sized city most people zip through on their way to Tokyo. The building sits right in the Miyamirai district – which, honestly, sounds fancier than it is, but it’s this newer development area that’s pretty quiet compared to the chaos around Utsunomiya Station.

The lobby hits you with this clean, minimalist thing going on, lots of natural wood and these floor-to-ceiling windows that make the whole space feel bigger than it actually is. I mean, Japanese business hotels can feel pretty cramped, but they’ve done something smart with the layout here. What really sold me though was the rooftop sky lounge – and I’m not just saying that because I’m a sucker for city views. You can actually see the mountains on a clear day, and at night you get this surprisingly decent view of Utsunomiya’s lights stretching out toward the countryside. The bath up there is pretty great too, especially if you time it right around sunset (though good luck if you’re there during cherry blossom season – it gets packed).

The rooms themselves are solid – nothing revolutionary, but they’ve got all the little touches that matter when you’re actually living in the space for a few days. The beds are properly comfortable (not always a given in Japan), there’s enough room to actually open your suitcase without doing gymnastics, and the bathroom setup is smart with one of those deep Japanese-style tubs. The staff speaks decent English, which helps if your Japanese is rusty, and check-in was surprisingly smooth even when I showed up during what seemed like a business conference rush. Parking is underground and included, which is honestly a relief because street parking around there can be a nightmare, especially if there’s something happening at the nearby convention center. The area gets pretty quiet after business hours – you’re not going to find tons of late-night entertainment right outside your door, but there are some solid izakaya spots within walking distance if you know where to look, and the convenience store runs are easy enough.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.7

Comfort: 9.2

Location: 9.2

Free WiFi: 8.4

Facilities: 9.1

Cleanliness: 9.2

Value for money: 8.3

Michael from Australia (7 January 2024)

9/10

Exceptionally good value for money with exceptional facilities (Sky Spa!).

What could be improved: The only downside was the walk into to the downtown area but you can just catch a bus.

Kee from Singapore (20 March 2025)

9/10

I love the Sky Spa.

What could be improved: N/A

Pak from Hong Kong (16 March 2025)

9/10

The hotel is next to the Utsunomiya station which is very convenient to get to.
As I know this is the only hotel in the city centre has the osen(spa).

What could be improved: If they can have the USB port for charge, then it will be perfect

Ana from Portugal (20 February 2025)

8/10

The onsen was beautiful as you can see the night sky, the room facilities and the beds were very comfy, the view to the mountains, very close the food amenities and the station

What could be improved: Breakfast could be better - no proper coffee or hot drink to have. Good range of Japanses food.,
Near the ventilation you could see a layer of dust,

Mike from United Kingdom (9 February 2025)

8/10

The room was big and clean and the bath/spa was clean and large. The

What could be improved: The English translations of the spa instructions was lacking compared to the original Japanese, and the staff on duty when we checked in could only speak Japanese, so having some Japanese ability is important for staying here.

Geoffrey from Australia (8 February 2025)

8/10

Spacious rooms and comfortable bed and pillow. Onsen was good too.

Beau from Japan (18 January 2025)

9/10

The hotel is attached to the station making everything easy. Onsen was great as it was indoors and outdoors. The food was a good mix of western and Japanese food. The view from the hotel was excellent too. Room was clean and comfortable.

What could be improved: Nothing. Good size room was great.

Chris from United Kingdom (13 January 2025)

9/10

I thought the hotel was clean and modern and I enjoyed using the spa. It is in a good location and had no issues during my stay. Would recommend. What could be improved: As a vegetarian the breakfast was slightly limited in what it offered for this. Unfortunately, booking through Booking.com meant that they could not provide me with an invoice...

Chris from United Kingdom (13 January 2025)

9/10

I thought the hotel was clean and modern and I enjoyed using the spa. It is in a good location and had no issues during my stay. Would recommend.

What could be improved: As a vegetarian the breakfast was slightly limited in what it offered for this.
Unfortunately, booking through Booking.com meant that they could not provide me with an invoice. This is an issue as I require one for my expenses, so may affect my decision to book this hotel again or more likely use another way of booking instead.

Maxine from Australia (4 January 2025)

9/10

Candelo Hotel Utsunomiya is a new hotel in a fabulous location beside the train station. It is easy to access across the elevated pedestrian walkway. The hotel lobby is on a higher floor accessed via a lift entry from the walkway. Our room was comfortable and a good size, with views over the station area. Staff were helpful, and our 4 night stay...

Maxine from Australia (4 January 2025)

9/10

Candelo Hotel Utsunomiya is a new hotel in a fabulous location beside the train station. It is easy to access across the elevated pedestrian walkway. The hotel lobby is on a higher floor accessed via a lift entry from the walkway. Our room was comfortable and a good size, with views over the station area. Staff were helpful, and our 4 night stay to travel each day to attend the Motegi Japan Moto GP was a success. The bus pick up & drop off for the Moto GP event was located beside the Candeo hotel, which was great. There were many restaurant options in the area, including in the building where the Candeo hotel is located. There were also many shops, a convenience store & supermarket.The train station also had many food options, and some lovely shopping. I would choose this hotel again as it was a positive experience.

What could be improved: Breakfast options were okay however, some more variety would be appreciated

Tina from United States (20 December 2024)

8/10

Located right at JR station. 7/11, grocery store, and various cafes located right next to hotel. Easy access. Public onsen is good too.

What could be improved: Rooms are on smaller side, but still pretty good for Japan.

SURROUNDINGS

What's nearby:

  • Igashira Park: 15 km
  • Hachimanyama Park: 2.8 km
  • Oya History Museum: 10 km

Restaurants & cafes:

  • Cafe/barにく源: 200 m
  • Restaurant遼順茶楼: 250 m
  • Restaurant宇都宮餃子館 健太店: 600 m

Public transport:

  • Train Esojima: 5 km
  • Train Utsunomiya Station: 350 m

Closest airports:

  • Ibaraki Airport: 78 km

ROOMS

  • Estimated price from: $79. Business Double Room (1 Adult) with 1 single bed for 1 - 1 guests
  • Estimated price from: $88. King Room (1 Adult) with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $93. Double Room with 1 double bed for 1 - 2 guests
  • Estimated price from: $93. Business Double Room with 1 double bed for 1 - 2 guests
  • Estimated price from: $103. King Room with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $103. Twin Room with 2 single beds for 1 - 2 guests
  • Estimated price from: $103. Hollywood Twin Room with 2 single beds for 1 - 2 guests
  • Estimated price from: $117. Corner Twin Room with 2 single beds for 1 - 2 guests
  • Estimated price from: $134. Hollywood Twin Room with Sofa Bed with 2 single beds and 1 sofa bed for 1 - 3 guests
  • Estimated price from: $155. Corner Twin Room with Sofa Bed with 2 single beds and 1 sofa bed for 1 - 3 guests
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FACILITIES

Bedroom:

  • Linen

General:

  • Air conditioning
  • Heating
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower

Services:

  • Luggage storage
  • 24-hour front desk

Wellness:

  • Spa and wellness centre
  • Sauna

Living Area:

  • Seating Area
  • Desk

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • English
  • Japanese

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV

Great for your stay:

  • Spa and wellness centre
  • Private bathroom
  • Air conditioning
  • Flat-screen TV
  • Free WiFi
  • Bath
  • Non-smoking rooms
  • Sauna
  • Shower
  • Luggage storage
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

321-0969 Tochigi, Utsunomiya, Miyamirai 1-1, Japan

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