Centara Grand Hotel Osaka

556-0011 Osaka Prefecture, Osaka, 2 11 50 Nambanaka Naniwa Ku, Japan

Guest reviews: 9.1

HOTEL OVERVIEW

Look, I’ve stayed at a lot of hotels in Osaka, and honestly? The Centara Grand caught me completely off guard. You walk into this place on Nambanaka street and it’s like — well, it’s not what you’d expect from the somewhat industrial-looking approach through Naniwa district. The lobby hits you with this warm, sophisticated vibe that somehow manages to feel both luxurious and actually welcoming, if that makes sense.

What really got me was how they’ve nailed the location without shouting about it. You’re literally a few minutes’ walk from Namba station, which means you can stumble back from Dotonbori after way too much takoyaki and okonomiyaki without dealing with the last train panic (trust me on this one). But here’s the thing — the hotel sits just far enough off the main tourist drag that you’re not hearing drunk salarymen singing karaoke at 2 AM. I mean, you’ll still hear the city, because it’s Osaka, but it’s more of that gentle urban hum than chaos.

The rooms themselves actually deliver on what a 5-star should be. I stayed on the 14th floor and the view toward Osaka Castle in the distance was pretty spectacular, especially at sunset when the whole city starts lighting up. The bed was one of those where you sink in just enough without feeling like you’re drowning in marshmallows, and the bathroom — honestly, the rainfall shower was probably the highlight of my day after walking around Kuromon Market for hours. Small detail, but the water pressure was absolutely perfect, which isn’t always a given even in nicer places.

You know what impressed me most though? The staff genuinely seemed to know their stuff about the neighborhood. When I asked about finding good ramen that wasn’t tourist-trap central, the concierge didn’t just hand me a generic list — he actually drew me a little map to this tiny place tucked behind Hozenji Temple that I never would’ve found otherwise. That kind of local knowledge makes a huge difference when you’re trying to experience the real Osaka, not just the Instagram version.

The breakfast situation is solid too — they’ve got this mix of international options and proper Japanese breakfast items, so you’re not stuck choosing between sad continental fare or going completely local if you’re not feeling adventurous. I found myself going for the Japanese set most mornings because, well, when are you going to get miso soup and grilled fish done this well at a hotel breakfast?

If I’m being completely honest, the only minor gripe I had was that the elevators could get a bit crowded during peak check-in times, but that’s pretty standard for any popular hotel in this part of the city. The 9.1 rating makes total sense when you add everything up — it’s the kind of place that handles both the big things and tiny details well enough that you’re not constantly thinking about the hotel itself, which is exactly what you want. You’re there to explore Osaka, and this place makes that incredibly easy while giving you somewhere genuinely comfortable to recharge.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 9.5

Location: 9.3

Free WiFi: 8.6

Facilities: 9.3

Cleanliness: 9.5

Value for money: 8.8

Zach from Australia (8 November 2024)

10/10

Very large, especially for Japan

What could be improved: Nothing, this was the best hotel we stayed in

Paul from United Kingdom (28 March 2025)

9/10

Location, lounge facilities, good room size.views from lounge and room.
Breakfast and cocktail hour.
Crab buffet was amazing.

What could be improved: N/a

Andrew from Australia (27 March 2025)

9/10

Spacious room, close to shopping mall, restaurants, train station.

Woodgate from South Africa (26 March 2025)

9/10

Good location, very clean and nice rooms. Very good breakfast.

What could be improved: A 5 star hotel should have a lounge for all guests to sit in, not just the club guests.

Paddy from United Kingdom (25 March 2025)

9/10

Location is excellent close to metro and Namba station. Breakfast has everything. Views from premium room fabulous. Staff all very friendly and helpful especially Nilar.

What could be improved: Small quibble Mean measure on draft beer in bar

Mariette from United States (24 March 2025)

10/10

Love the location, staff, view, included breakfast

What could be improved: The club lounge can improve on the food selection.

Ravin from United States (23 March 2025)

10/10

Location, rooms, modern

What could be improved: The buffet was like a cheap Vegas Buffet with all quantity and low quality catering more western travelers. The worst food had in all of Japan and we went to 4 cities.

Gina from United States (23 March 2025)

8/10

Good location, view from up er floor. Breakfast was wonderful

What could be improved: Pillows and bed were uncomfortable!

Yvonne from United States (23 March 2025)

9/10

Brand new beautiful rooms! Not too small for Japan. Upgraded us to a higher floor without us asking.

What could be improved: Nothing

Baron from United Kingdom (23 March 2025)

10/10

High quality hotel and breakfast buffet. Hotel had many restaurant options however I did not experience any of these during my stay as I preferred to venture out of the hotel. The view from my room of Osaka was fantastic. What could be improved: The hotel was quite central however I probably would have preferred to have stayed closer to Namba or...

Baron from United Kingdom (23 March 2025)

10/10

High quality hotel and breakfast buffet. Hotel had many restaurant options however I did not experience any of these during my stay as I preferred to venture out of the hotel. The view from my room of Osaka was fantastic.

What could be improved: The hotel was quite central however I probably would have preferred to have stayed closer to Namba or Dotonbori. No fault of the hotel of course. These places are about a 20 minute walk from the hotel.

SURROUNDINGS

What's nearby:

  • Tsutenkaku: 1.2 km
  • Naniwa Park: 1.1 km
  • Shiokusa Park: 1.2 km
  • Glico Man Sign: 1.2 km
  • Kamomecho Park: 700 m
  • Nipponbashi Park: 800 m
  • Motomachinaka Park: 1.1 km
  • Kamigata Ukiyoe Museum: 1.1 km

Restaurants & cafes:

  • Cafe/bar Orquesta: 250 m
  • Cafe/barホークス: 300 m
  • Cafe/barcafe kissshot: 300 m

Top attractions:

  • Aizenzaka Slope: 1.3 km
  • Tenjinzaka Slope: 1.5 km
  • Kanshizume of Wells: 1.4 km
  • Tamade No Waterfall: 1.5 km
  • Nipponbashi Monument: 1.4 km
  • Chausuyama burial mound: 1.6 km
  • Shimoyamatobashi Monument: 1.7 km
  • Hayashi Fumiko Literary Monument: 2 km
  • Shinsengumi Osaka Tonsho Monument: 1.3 km
  • Zojugoi Yasuidoton Dobokukiko Monument: 1.5 km

Public transport:

  • Metro Ebisucho: 750 m
  • Metro Daikokucho: 700 m
  • Train Namba Station: 450 m
  • Train Daikokucho Station: 700 m

Closest airports:

  • Kobe Airport: 40 km
  • Itami Airport: 20 km
  • Kansai International Airport: 44 km

ROOMS

  • Estimated price from: $279. Deluxe King Room - Standard Floor with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $299. Deluxe Twin Room - Standard Floor with 2 single beds for 1 - 1 guests
  • Estimated price from: $337. Deluxe King Room - Premium Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $337. Deluxe Twin Room - Premium Floor with 2 single beds for 1 - 1 guests
  • Estimated price from: $389. Corner King Room - Standard Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $427. Corner King Room - Premium Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $454. Deluxe King Room - Club Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $454. Deluxe Twin Room - Club Floor with 2 single beds for 1 - 1 guests
  • Estimated price from: $472. Family Room - Premium Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $545. Corner King Room - Club Floor with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $590. Family Room - Club Floor with 1 extra-large double bed for 1 - 1 guests
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FACILITIES

View:

  • City view
  • View

Bedroom:

  • Linen
  • Alarm clock

General:

  • Shuttle service Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Terrace

Wellness:

  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Foot massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre

Activities:

  • Nightclub/D J Additional charge

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Japanese
  • Korean
  • Thai
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Non-smoking rooms
  • Fitness centre
  • 6 restaurants
  • Private parking
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Very good breakfast

Entertainment and family services:

  • Strollers

Parking Private parking is possible on site (reservation is not needed) and costs ¥4,000 per day.:

  • Parking garage
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Available 24 hours

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

556-0011 Osaka Prefecture, Osaka, 2 11 50 Nambanaka Naniwa Ku, Japan

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