Crowne Plaza Resort Asheville, an IHG Hotel

1 Resort Drive, Asheville, NC 28806, United States

Guest reviews: 7.9

Crowne Plaza Resort Asheville, an IHG Hotel Overview

First Impressions

The Crowne Plaza Resort Asheville, an IHG Hotel sits on a hillside about fifteen minutes from downtown Asheville, and honestly, that distance works in its favor. You get the mountain resort feel without completely disconnecting from the city’s energy. The lobby has that classic four-star polish — not trying too hard to be boutique, but definitely a step up from your typical business hotel. What struck me immediately was how the staff seemed genuinely relaxed, which I think comes from working somewhere that doesn’t feel like it’s in the middle of urban chaos.

The Setting

This place really capitalizes on Asheville’s natural beauty without making you feel like you’re roughing it. The resort sprawls across enough acreage that you can actually take walks on the property — something I didn’t expect. You know what’s nice? The way they’ve positioned the buildings so most room views include some glimpse of the Blue Ridge Mountains. It’s not dramatic wilderness, but it’s that gentle, rolling mountain landscape that makes North Carolina so appealing. The parking situation is refreshingly stress-free too, which anyone who’s dealt with downtown Asheville during peak season will appreciate.

Accommodations and Amenities

The rooms feel more spacious than typical chain hotels — I mean, you’re not going to confuse this with a cramped city property. Everything’s clean and well-maintained, though the décor leans conservative rather than cutting-edge. The beds are actually comfortable, and the bathrooms have decent water pressure, which sounds basic but you’d be surprised how often hotels mess that up. The fitness center gets solid use from guests who want to stay active, and they do these movie nights that seem popular with families. It’s those little touches that make a difference when you’re staying more than just one night.

Dining Experience

Breakfast here is more substantial than I expected — they do both American classics and a buffet setup that covers most preferences. The restaurant doesn’t try to compete with Asheville’s incredible food scene, which is smart. Instead, it focuses on being reliable and satisfying, especially after you’ve spent a day hiking or exploring the area. The portions are generous, and the quality is consistent, which matters when you’re using the hotel as a base for multiple days of mountain activities.

Why Guests Love It

What really works about this place is how it balances accessibility with that retreat feeling. Couples seem particularly drawn to it — probably because you get privacy and mountain views without sacrificing comfort or convenience. You’re close enough to drive into Asheville for dinner or brewery hopping, but far enough out that you actually feel like you’ve escaped somewhere. The staff understands that most guests are here for restoration and outdoor activities, so the whole atmosphere supports that rather than fighting it. It’s not trying to be the fanciest place in the mountains, but it delivers exactly what it promises.

Hotel Highlights

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Reviews

Staff: 8.7

Comfort: 8.3

Location: 8.5

Free WiFi: 8.2

Facilities: 8.0

Cleanliness: 8.2

Value for money: 7.8

Jearel from United States

8/10

The coffee bar was a great surprise!! The staff was engaging! Everything was spaced out and totally worth the stay!!

Mejia from United States

9/10

I like it so much nice and clean

Tangela from United States

9/10

Nice and clean

Raven from United States

9/10

Very clean and lots to do

Angela from United States

7/10

Location for what we where doing…

Kaehler from Canada

7/10

Convenient staying at the hotel my conference was at. Conference was hosted excellently by crown plaza.

Michele from United States

7/10

Turkey sandwich was not great.

Melody from United States

8/10

breakfast was great. room service was great. Dinner could have been better, took along time to get and was not very good.

Debbie from United States

8/10

Price size location

Jessie from United States

7/10

The restaurant and bar were really great and convenient. It was very kid friendly which we appreciated.

Surroundings

What's nearby:

  • Aston Park: 3.3 km
  • Triangle Park: 3.6 km
  • Jean Webb Park: 2.2 km
  • Montford Complex: 3 km
  • Walton Street Park: 3.6 km
  • Food Lion Skate Park: 2.9 km
  • Livingston Street Park: 3.1 km
  • Asheville Park Maintenance: 2.3 km
  • Asheville Parks & Recreation: 3.5 km
  • West Asheville Park and Gassaway Field: 3.6 km

Restaurants & cafes:

  • Restaurant Oriental Pavilion: 950 m
  • Restaurant Overlook Restaurant: 500 m
  • Restaurant Cowboys Mexican Grill: 1.1 km

Top attractions:

  • North Carolina Arboretum: 18 km
  • Botanical Gardens at Asheville: 4.5 km

Natural beauty:

  • Lake Beaver Lake: 8 km
  • Peak Killian Mountain (921m): 3.5 km

Ski lifts:

  • Magic Carpet: 49 km
  • Wolf Ridge Quad: 49 km
  • Wolf Ridge Double: 49 km

Closest airports:

  • Asheville Regional Airport: 22 km
  • Greeneville-Greene County Municipal Airport: 95 km

Crowne Plaza Resort Asheville, an IHG Hotel Rooms

  • Standard Room with 2 double beds, or and 1 double bed for 2 adults, 1 child
  • Standard King Room with Balcony with 1 extra-large double bed and 1 sofa bed for 4 adults, 2 children
  • Junior King Suite with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 4 adults, 2 children
  • King Room - Mobility Access/Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Standard Queen Room with Balcony with 1 large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds - Disability and Hearing Access/Non-Smoking with 2 large double beds for 4 adults, 2 children
  • King Room - Hearing Accessible - Roll-in Shower with 1 extra-large double bed for 2 adults, 1 child
  • Executive Queen Room with 2 Queen Beds - Non-Smoking with 2 large double beds for 4 adults, 2 children
  • Standard Queen Room with Two Queen Beds and Mobility Accessible Tub with 2 large double beds for 4 adults, 2 children
  • Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower with 2 large double beds for 4 adults, 2 children
  • Standard Room with Two Queen Beds with 2 large double beds for 4 adults, 3 children
  • Standard King Room with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Standard Queen Room with Pool Access with 2 large double beds for 4 adults, 3 children
  • Standard King Room with Pool Access with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
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Facilities

General:

  • Shuttle service Additional charge
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Movie nights
  • Tennis equipment
  • Nightclub/D J Additional charge
  • Golf course (within 3 km) Additional charge
  • Tennis court

Food & Drink:

  • Fruits Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Higher level toilet
  • Toilet with grab rails

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Spa and wellness centre
  • Pets allowed
  • Free WiFi
  • Free parking
  • Fitness centre
  • Shuttle service
  • Room service
  • Facilities for disabled guests

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services Additional charge

2 swimming pools Pool 1 - indoor Free! Pool 2 - outdoor Free!:

  • Open all year
  • Seasonal
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House Rules at Crowne Plaza Resort Asheville, an IHG Hotel

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 21

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Crowne Plaza Resort Asheville, an IHG Hotel Location

1 Resort Drive, Asheville, NC 28806, United States

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