Fairmont Orchid

1 North Kaniku Drive, Mauna Lani, Waikoloa, HI 96743, United States

Guest reviews: 8.8

Fairmont Orchid Overview

Walking into the Fairmont Orchid for the first time, I honestly wasn’t prepared for how the open-air lobby would make me feel — there’s this immediate sense that you’ve stepped into something special, with trade winds carrying the scent of plumeria right through the space. The five-star property sits on the Kohala Coast, and I mean, the setting is just ridiculous in the best way possible.

You know what struck me most? The way this place manages to feel both grand and intimate at the same time. The grounds sprawl across 32 acres of oceanfront, but somehow it never feels overwhelming or impersonal. I spent a good chunk of my first morning just wandering the pathways that wind through tropical gardens — there are these quiet spots where you can sit and watch the waves crash against the black lava rock coastline that’s so characteristic of this part of the Big Island.

The room I stayed in had this perfect balance of luxury and Hawaiian warmth. Floor-to-ceiling windows opened to views that honestly made it hard to leave — I’m talking about the kind of ocean vista that changes throughout the day, from deep blue in the morning to this incredible golden shimmer at sunset. The beds here are legitimately some of the most comfortable I’ve encountered (and trust me, I’ve stayed in a lot of hotels), with linens that feel substantial but not stuffy.

What really sets this place apart is its location within the Mauna Lani resort area. You’re not stuck in some isolated bubble — there’s actually quite a bit to explore nearby. The golf course situation is pretty incredible if you’re into that sort of thing, with two championship courses designed by Francis H. I’i Brown that take advantage of the dramatic lava landscape. Even if you don’t play, the views from the clubhouse are worth checking out.

The breakfast buffet deserves its own mention — it’s one of those spreads that manages to include both mainland favorites and local Hawaiian specialties without feeling like it’s trying too hard. I particularly loved the fresh tropical fruit selection and the way they incorporated local ingredients into everything from the pastries to the egg dishes. You can eat outside on the terrace, which I’d definitely recommend if the weather’s cooperating (which, let’s be honest, it usually is).

I have to say, the spa here is something else entirely. It’s built into the natural landscape in a way that feels organic rather than forced — treatment rooms that open to private gardens, and this incredible outdoor relaxation area where you can actually hear the ocean. The treatments incorporate traditional Hawaiian healing practices, which sounds like marketing speak but actually translates to a genuinely different experience.

The beach access is what really sold me on this place, though. You’re right on Pauoa Bay, which is this protected cove that’s perfect for swimming and snorkeling. The water is typically calm, and I saw more tropical fish in one afternoon than I expected to see in a week. There’s also easy access to some of the island’s best snorkeling spots — the hotel can arrange boat trips, but honestly, you can see plenty right from the shore.

What I appreciated most was how the staff seemed to genuinely know the area. When I asked about hiking recommendations, I didn’t get some generic brochure response — instead, I got detailed directions to lesser-known trails and honest assessments of difficulty levels. The concierge actually drew me a little map to a secluded beach about 15 minutes away that turned out to be one of the highlights of my trip.

The fitness center and tennis court are well-maintained if you’re the type who can’t completely disconnect from your routine (I get it). But honestly, with all the outdoor activities available — from kayaking to cultural tours — you might find yourself skipping the gym entirely. The hotel offers these amazing outrigger canoe experiences that give you a completely different perspective on the coastline.

Evening here has this magical quality that’s hard to describe. The property is positioned so that you get these spectacular sunsets, and there are multiple spots to watch them from — the oceanfront lawn, various terraces, or right from the beach. The hotel restaurant takes advantage of this with outdoor seating that feels romantic without being overly formal.

I mean, let’s be real — this isn’t a budget option, but for what you get, it feels worth it. The combination of natural beauty, genuine luxury, and that distinctly Hawaiian sense of place creates something pretty special. It’s the kind of place where you actually want to spend time at the hotel rather than just using it as a base for exploring. The parking is handled smoothly (no stress about finding a spot), and the whole experience just flows in a way that lets you actually relax.

If you’re considering the Big Island for a trip where you want to feel pampered while still experiencing authentic Hawaii, this place hits that sweet spot perfectly. Just don’t expect to want to leave once you settle in.

Hotel Highlights

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Reviews

Staff: 9.2

Comfort: 9.1

Location: 9.3

Free WiFi: 8.2

Facilities: 8.9

Cleanliness: 9.3

Value for money: 7.3

Constanza from Brazil

9/10

Amazing facilities, absolute paradise!

Konstantin from United States

9/10

The hotel has wonderful lagoon for snorkeling and swimming. Wonderful staff. Great location.

Paula from United States

9/10

Beautiful green property with waterfalls and beach access.

Richard from United States

9/10

Maria at the front desk was absolutely amazing my entire stay of 2 weeks.

Pat from United States

9/10

The breakfast buffet was too expensive at $50
Per person with no alternatives except Grab and Go.

Heather from United States

9/10

Staff was consistently helpful. Room request and upgrade appreciated. Beautiful resort.
No charge for self parking was nice. Love the water bottles and refill stations around the resort. ALso found the pool staff helpful and enjoyed the chair covers and towel service.

William from United States

9/10

The Gold experience is just as good as it has been on previous stays. The Team is friendly and goes out of their way to make our stay exceptional.

William from Denmark

9/10

Beach: The beach was great. Plenty of seating, very easy to rent equipment to go do several things. The 1 hour free snorkeling includes each day was a great hit for us. Swam with several turtles. The reef isn't necessarily the most colorfull and lively we've ever seen, but definitely still very beautiful to look at. We're a bit adventurous, so we...

William from Denmark

9/10

Beach: The beach was great. Plenty of seating, very easy to rent equipment to go do several things. The 1 hour free snorkeling includes each day was a great hit for us. Swam with several turtles. The reef isn't necessarily the most colorfull and lively we've ever seen, but definitely still very beautiful to look at.
We're a bit adventurous, so we wanted to rent paddle bords, kayaks and surf boards to go out off the cove with, but that wasn't allowed without a guide. They could be utilised inside the cove.

Room: The room was very nice. Bathroom was great and there was a lot of closet space. The TV was an older model, so it wasn't possible to stream anything or cast to it, which didn't bother us, but definitely is notable if that is a requirement.

Food: We mainly ate at the breakfast buffet, which was quite varied. Enjoyed the fact that you could get freshly made omelets by a chef every morning.
Ate dinner at Browns looking at the sunset. The food was great and can definitely recommend that. The purple Ube bread, that they served was a highligt and the service was super good

Perry from United States

9/10

Staff was outstanding. So professional and efficient. Wanted to make sure everything was perfect. Housekeeping was excellent.

Linda from United States

9/10

Everything!! Loved the snorkeling, the staff, the gifts!!!! My birthday was so very special&unforgettable. Ohhhh the shampoo & conditioner was excellent & softened my dry hair.

Surroundings

Restaurants & cafes:

  • Cafe/bar Kahakai Bar: 10 m
  • Restaurant Brown's Beach House: 50 m
  • Restaurant Hale Kai Restaurant: 50 m

Natural beauty:

  • Lake Waipuhi Fishpond: 1.9 km
  • Peak Pu'Ukoholā (40m): 14 km

Beaches in the neighbourhood:

  • Puako Beach: 5 km
  • Pauoa Bay Beach: 800 m
  • Mauna Lani Beach: 3.6 km
  • Holoholokai Beach: 750 m
  • 49 Black Sand Beach: 3.9 km

Closest airports:

  • Waimea-Kohala Airport: 33 km
  • Ellison Onizuka Kona International Airport at Keāhole: 35 km

Fairmont Orchid Rooms

  • Fairmont King Room with Garden View with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Partiel Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Oceanfront View with 1 extra-large double bed for 2 adults, 1 child
  • One-Bedroom King Suite with 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
  • Deluxe King Room with Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • Luxury King Suite with Ocean View with 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
  • Fairmont Queen Room with Garden View with 2 large double beds for 4 adults, 2 children
  • Queen Room with Partiel Ocean View with 2 large double beds for 4 adults, 2 children
  • Queen Room with Ocean View with 2 large double beds for 4 adults, 2 children
  • One-Bedroom Queen Suite with 1 sofa bed and 2 large double beds for 4 adults, 3 children
  • Deluxe Queen Room with Ocean View with 2 large double beds for 4 adults, 2 children
  • Luxury Suite with Two Queen Beds and Ocean View with 1 sofa bed and 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Bath Tub - Disability Access/Partial Ocean View with 2 large double beds for 4 adults, 2 children
  • Fairmont Gold Premium King Room with Ocean View with 1 extra-large double bed for 3 adults, 1 child
  • Fairmont Gold Premium King Room with Garden View with 1 extra-large double bed for 2 adults, 1 child
  • Fairmont King Room with Bath Tub and Garden View - Disability Access with 1 extra-large double bed for 2 adults, 1 child
  • Fairmont Gold Premium Queen Room with Ocean View with 2 large double beds for 3 adults, 2 children
  • One-Bedroom King Suite with Private Balcony with 2 × 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
  • Fairmont Gold King Suite with 2 × 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
  • King Room with Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • Ocean View Room with Two Queen Beds and Tub - Mobility/Hearing Accessible with 2 large double beds for 4 adults, 2 children
  • Fairmont Garden View King Room with Roll-In Shower - Mobility/Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Fairmont Garden View King Room with Tub - Mobility/Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Fairmont Garden View with Roll-In Shower - Mobility/Hearing Accessible with 2 large double beds for 4 adults, 2 children
  • Fairmont Gold One Bedroom Suite with Two Queen Beds and Lounge Access with 2 × 1 extra-large double bed for 3 adults, 2 children
  • One Bedroom Ocean View Suite with Roll-In Shower - Mobility/Hearing Accessible with 2 × 1 extra-large double bed for 3 adults, 2 children
  • Fairmont Gold Deluxe Ocean View King Room with Roll-In Shower - Mobility/Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Fairmont Gold One Bedroom King Suite with Roll-In Shower - Mobility/Hearing Accessible Roll-In Shower with 2 × 1 extra-large double bed for 3 adults, 2 children
  • One Bedroom Garden View King Suite with Roll In Shower - Mobility/Hearing Accessible with 2 × 1 extra-large double bed for 3 adults, 2 children
  • Fairmont Gold Presidnetial Suite with 2 × 1 extra-large double bed for 3 adults, 2 children
  • Presidential King Suite with 2 × 1 extra-large double bed for 2 adults, 2 children
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Facilities

General:

  • Shuttle service
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair cut
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas Additional charge
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
  • Happy hour Additional charge
  • Walking tours
  • Movie nights
  • Temporary art galleries
  • Beach
  • Tennis equipment Additional charge
  • Kids' club Additional charge
  • Snorkelling Additional charge
  • Cycling
  • Hiking Off-site
  • Canoeing Additional charge
  • Games room
  • Golf course (within 3 km)
  • Tennis court Additional charge

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • English
  • Spanish
  • French
  • Japanese
  • Filipino
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge

Outdoor swimming pool:

  • Pool/beach towels
  • Sun loungers or beach chairs

Parking Public parking is possible on site (reservation is not needed) and costs U S$38 per day.:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
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House Rules at Fairmont Orchid

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Fairmont Orchid Location

1 North Kaniku Drive, Mauna Lani, Waikoloa, HI 96743, United States

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