GOTO RETREAT by Onko Chishin

853-0023 Nagasaki, Goto, Kamisakiyamacho 2877, Japan

Guest reviews: 9.4

HOTEL OVERVIEW

Nestled in the pristine landscapes of Goto Island, the 5-star GOTO RETREAT by Onko Chishin offers an extraordinary escape into the heart of traditional Japanese serenity. This exceptional property, boasting an impressive 9.4 rating from satisfied guests, stands as a testament to luxury and authentic hospitality in Nagasaki Prefecture. Located at Kamisakiyamacho 2877 in Goto, this retreat provides a perfect blend of natural beauty and refined elegance that has captivated discerning travelers from around the world. The hotel’s outstanding rating reflects its unwavering commitment to exceptional service, immaculate facilities, and attention to every detail that transforms a simple stay into an unforgettable experience. The GOTO RETREAT by Onko Chishin is strategically positioned to showcase the breathtaking beauty of the Goto Islands, an archipelago known for its crystal-clear waters, lush green hills, and rich cultural heritage including historic churches that are part of Japan’s “Hidden Christian” UNESCO World Heritage sites. From this tranquil sanctuary, guests can explore the island’s pristine beaches, partake in water activities in the East China Sea, or venture into nearby traditional villages where time seems to stand still. The hotel’s name, inspired by the Japanese concept of “Onko Chishin” (温故知新) – learning from the past to create new wisdom – perfectly encapsulates its philosophy of honoring traditional Japanese aesthetics while providing modern comforts. Each meticulously designed room and suite features panoramic views of either the surrounding mountains or the sparkling ocean, creating a sense of harmony with nature that is fundamental to the Japanese concept of luxury. Beyond its idyllic location and exquisite design, GOTO RETREAT excels in creating memorable experiences for its guests. The property features thermal onsen baths sourced from natural hot springs, offering the perfect relaxation after a day of exploration. The hotel’s signature restaurant celebrates the bounty of Nagasaki’s waters with fresh seafood prepared according to both traditional and innovative culinary techniques, paired with carefully selected local and international wines. For those seeking wellness, the retreat’s spa incorporates ancient Japanese healing practices alongside contemporary treatments, providing a holistic approach to rejuvenation. The attentive staff, fluent in multiple languages, embodies the Japanese concept of “omotenashi” – anticipatory hospitality that exceeds expectations without being intrusive. Whether arranging private tours to nearby historical sites, organizing traditional cultural experiences such as tea ceremonies and calligraphy classes, or simply ensuring that every room is maintained to perfection, the team at GOTO RETREAT by Onko Chishin consistently delivers service that justifies its exceptional 9.4 rating. This hidden gem in Nagasaki’s Goto Islands offers not just accommodation, but an authentic journey into the refined elegance and natural beauty that represents the very best of Japan’s hospitality tradition.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.8

Location: 9.5

Facilities: 9.7

Cleanliness: 9.8

Value for money: 8.6

De from France (8 August 2023)

10/10

Beautiful place and surroundings and very helpful staff. We needed to go back early to avoid a taifun. Reception called us early in the morning to update on situation and bring us to the only ferry of the day

What could be improved: You need a car for everything you want to do. No bike rental

Nisa from United Kingdom (28 August 2024)

9/10

The hotel is out of this world! Sleek architecture and decoration, the infinity ocean view, the unbelievably good quality in breakfast & dinners, but most importantly the friendly, helpful staff. Special thanks to Ryo-san, Asami-san & Syun-san, who have made our time even better! What could be improved: Not about the property but transport within...

Nisa from United Kingdom (28 August 2024)

9/10

The hotel is out of this world! Sleek architecture and decoration, the infinity ocean view, the unbelievably good quality in breakfast & dinners, but most importantly the friendly, helpful staff. Special thanks to Ryo-san, Asami-san & Syun-san, who have made our time even better!

What could be improved: Not about the property but transport within island can be tricky, and reaching a beach is tricky. There is no pool in the hotel.

Jason from Australia (18 August 2024)

9/10

The hotel was quiet, private and very relaxing. The room itself was very well designed and looked amazing, and the view was stunning.
The staff were very helpful and friendly.

Nikoleta from Switzerland (6 July 2024)

10/10

This was the most beautiful place I’ve ever stayed and the quality of the service exceeded my expectations.

Michael from United States (26 January 2024)

9/10

The seaside location and the ocean front view from the room was fantastic. The general layout and design of the bathroom (including the exterior onsen), and the materials used was excellent; it conveyed upscale quality worthy of a boutique hotel at the price point it was charging. The interior decoration and choice of furnishings conveyed a serene...

Michael from United States (26 January 2024)

9/10

The seaside location and the ocean front view from the room was fantastic. The general layout and design of the bathroom (including the exterior onsen), and the materials used was excellent; it conveyed upscale quality worthy of a boutique hotel at the price point it was charging. The interior decoration and choice of furnishings conveyed a serene sense of Japanese luxury. All in all, the hotel rooms exceeded my expectations.

What could be improved: The hotel could have more amenities. For example, while the architectural design of the lobby was impressive, the bar area was rather small and there was a lack of lounge area where guests could hang out with perhaps light snacks and complimentary drinks served. For the hotel rooms, the sizeable and numerous window blinds were manually operated (I was expecting electrically operated ones at the price point the hotel was charging); had electric blinds been installed, this would have completed the luxurious experience that's worthy of the awesome rooms.

Josilyn from United States (20 August 2023)

10/10

This hotel was beautiful and the views of the ocean and mountain landscape were spectacular. The staff was so kind and accommodating. The room and facilities were clean and comfortable. The breakfast was quick, and delicious and the drinks at the bar were well-made. I can not say enough nice things about this hotel. One of my favorite stays and...

Josilyn from United States (20 August 2023)

10/10

This hotel was beautiful and the views of the ocean and mountain landscape were spectacular. The staff was so kind and accommodating. The room and facilities were clean and comfortable. The breakfast was quick, and delicious and the drinks at the bar were well-made. I can not say enough nice things about this hotel. One of my favorite stays and Amila-san and Ryo-san were exceptional hosts.

What could be improved: We will have to stay longer and plan ahead more to enjoy dinner and the bike rentals to see more local attractions.

Luther from United States (11 July 2023)

9/10

The views are breathtaking and the rooms are phenomenal with Oceanside views. What could be improved: They are overly rigid with the breakfast and dinner meal plan. This is the first hotel in the world where I wasn’t able to eat on premise because I didn’t pre-purchase a meal plan. I have visited nearly 90 countries. This is entirely unacceptable,...

Luther from United States (11 July 2023)

9/10

The views are breathtaking and the rooms are phenomenal with Oceanside views.

What could be improved: They are overly rigid with the breakfast and dinner meal plan. This is the first hotel in the world where I wasn’t able to eat on premise because I didn’t pre-purchase a meal plan. I have visited nearly 90 countries. This is entirely unacceptable, too inflexible. The location is very difficult to reach which is part of the appeal. However, they should provide a free driver for ferry pickups vs. having guests rely upon their wits and taxis that don’t accept credit cards.

Gregory from Germany (8 June 2023)

9/10

The location is outstanding, the design of the hotel and rooms is breathtaking, the menu dinner at hotel restaurant was a beautiful experience. Walk-in shower and amenities were above expectations and of course the private onsen on the terrace is divine. What could be improved: Small (language) misunderstanding regarding the choice between the...

Gregory from Germany (8 June 2023)

9/10

The location is outstanding, the design of the hotel and rooms is breathtaking, the menu dinner at hotel restaurant was a beautiful experience. Walk-in shower and amenities were above expectations and of course the private onsen on the terrace is divine.

What could be improved: Small (language) misunderstanding regarding the choice between the western style and japanese style breakfasts

Austin from Australia (19 May 2023)

10/10

The staff were fantastic. Amila looked after us so well the whole time and really made us feel cared for and made our stay. Our honeymoon was perfect and so glad we chose Goto Ray Retreat. The team even wrote us a personal congratulations and welcome card for us on arrival! Chef Ko Takahira is a real artist and his food was amazing. He sources...

Austin from Australia (19 May 2023)

10/10

The staff were fantastic. Amila looked after us so well the whole time and really made us feel cared for and made our stay. Our honeymoon was perfect and so glad we chose Goto Ray Retreat. The team even wrote us a personal congratulations and welcome card for us on arrival! Chef Ko Takahira is a real artist and his food was amazing. He sources fresh fish from the market himself daily which really speaks to the quality of his dishes. We would definitely stay again. Shame we couldn't stay longer. Thank you so much Amila and staff! :)

What could be improved: There actually wasn't anything we didn't like about our stay or the resort. 11/10!

Theres from Germany (18 April 2023)

10/10

The hospitality and friendliness of the staff was outstanding. They helped us with everything we could possibly need, from car rental and taxi organisation to dinner reservations and recommendations on what to do and explore on the island. Breakfast and dinner were great and the view from the room was the best. The room was spacious, the beds were...

Theres from Germany (18 April 2023)

10/10

The hospitality and friendliness of the staff was outstanding. They helped us with everything we could possibly need, from car rental and taxi organisation to dinner reservations and recommendations on what to do and explore on the island. Breakfast and dinner were great and the view from the room was the best. The room was spacious, the beds were comfortable and the onsen bath on the balcony was a great addition to our stay. We absolutely loved our 2 nights at Goto Retreat and will definitely come back.

SURROUNDINGS

Restaurants & cafes:

  • Restaurant Toba: 7 km
  • Restaurant Shiki No Aji Yakko: 7 km
  • Restaurant Shanghai Chinese Restaurant: 7 km

Beaches in the neighbourhood:

  • Ohama Beach: 5 km
  • Kojushi Beach: 6 km

Closest airports:

  • Fukue Airport: 3 km

ROOMS

  • Estimated price from: $302. Double Room with Sea View with 1 double bed for 1 - 1 guests
  • Estimated price from: $366. Standard Twin Room with Sea View with 2 single beds and 1 sofa bed for 1 - 1 guests
  • Estimated price from: $386. Superior Twin Room with Sea View with 2 single beds and 1 sofa bed for 1 - 1 guests
  • Estimated price from: $662. Deluxe Twin Room with Sea View with 2 single beds and 1 sofa bed for 1 - 1 guests
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FACILITIES

View:

  • Inner courtyard view
  • Sea view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Sun terrace
  • Terrace

Services:

  • Daily housekeeping
  • Shared lounge/T V area
  • Luggage storage
  • 24-hour front desk

Wellness:

  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Open-air bath
  • Spa and wellness centre Additional charge

Activities:

  • Bicycle rental Additional charge
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Temporary art galleries
  • Snorkelling Additional charge Off-site
  • Cycling Off-site
  • Hiking Additional charge Off-site
  • Fishing Additional charge Off-site
  • Hot tub
  • Golf course (within 3 km) Additional charge

Living Area:

  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Bath/Hot spring:

  • Open-air bath

Languages spoken:

  • English
  • Japanese

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided

Most popular facilities:

  • Non-smoking rooms
  • Restaurant
  • Free parking
  • Spa and wellness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Entertainment and family services:

  • Board games/puzzles

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 18:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

853-0023 Nagasaki, Goto, Kamisakiyamacho 2877, Japan

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