GRIDS PREMIUM HOTEL OTARU

047-0032 Hokkaido, Otaru, 1 Chome-3-13 Inaho, Japan
HOTEL OVERVIEW
You know what struck me first about GRIDS PREMIUM HOTEL OTARU? The way they’ve managed to nail that sweet spot between modern comfort and actually feeling connected to Otaru’s character. I mean, you’re literally in the Inaho district – which honestly, most tourists zip right through on their way to the canal area without realizing they’re missing something good.
The hotel itself feels refreshingly unpretentious for a 4-star place. When I walked into the lobby, there wasn’t that sterile luxury hotel vibe that makes you feel like you need to whisper. Instead, it’s got this clean, contemporary thing going on that somehow doesn’t clash with the fact that you’re staying in a city where half the charm comes from those old merchant warehouses down by the water. The rooms are smart without being flashy – and honestly, after spending days walking around Otaru’s hilly streets (your calves will know what I’m talking about), you’ll appreciate that the beds are actually comfortable, not just Instagram-pretty. The 8.7 rating makes sense once you’re there for a night or two.
Here’s what I really appreciated though – the location gives you options. You’re close enough to walk to Otaru Canal in about ten minutes when you want those classic sunset shots, but you’re also positioned where you can easily hit up the morning market near JR Otaru Station without fighting tourist crowds at 7 AM. Plus, and this might sound random, but the neighborhood around the hotel has some legitimate local spots for dinner. There’s this little izakaya maybe two blocks away where the owner actually remembered my face by the third night – you know, the kind of place where salary workers stop by after the train ride from Sapporo. The hotel staff seemed to get that most guests want to explore beyond the obvious tourist circuit, which was refreshing. They pointed me toward the Temiya Line walking path, which honestly turned out to be one of those unexpectedly great discoveries you can’t really Google your way into. Check-in was smooth, none of that “let me explain seventeen amenities you’ll never use” routine, and the front desk crew spoke solid English without making it feel like a performance. One small thing – if you’re driving, parking can get tight during peak season (summer and winter illumination time), so maybe sort that out when you book rather than hoping for the best.
HOTEL HIGHLIGHTS


Reviews
Staff: 8.9
Comfort: 9.1
Location: 9.0
Free WiFi: 8.7
Facilities: 8.8
Cleanliness: 9.1
Value for money: 8.7
Montida from Thailand (10 January 2025)
Great facility, nice onsen and cute hotel. Breakfast is prefect.
What could be improved: Have to pay for parking
Pichamon from Thailand (4 March 2025)
Really nice place. New room with nice breakfast.
Matthew from Australia (28 February 2025)
Excellent hotel. New modern rooms with lots of space ! Close proximity to the train station and canals. Staff are super friendly and the breakfast was good. Could do with some more western options. How ever this is a very minor gripe.
Practical-traveler from Australia (23 February 2025)
A reasonable to walk down to the canal and the specialty shopping area Enjoyed looking through the Brewery Would love to have seen the area in good weather as it was snowing and by evening, some parts quite icy. What could be improved: Location was a about a 15 minute of a walk from the station. The entry to the Hotel was icy - some people were...
Mark from Australia (10 February 2025)
Onsen is excellent, Breakfast with different rotating menu items was great - better coffee would be nice. The larger rooms with separate toilet are perfect for two skiers, standard rooms would be more of a challenge. A retractable clothes line in shower area would be very helpful. What could be improved: Front desk service could be done better. In...
Serena from Ireland (6 February 2025)
Breakfast selection was fantastic, mix of Japanese/Asian and western options.
Seet from Malaysia (30 January 2025)
convenient, value for money, helpful staff both front desk and housekeeping
What could be improved: None
Julian from Germany (30 January 2025)
Great breakfast , good hot onsen
Sandy from Taiwan (24 January 2025)
Lovely location!
Bee from Hong Kong (20 January 2025)
The family room was spacious and had a bathtub for the children, they each got a kids amenities pack and a good sized single bed each and we still had space to move around. The staff were very helpful and friendly and we had an excellent view downhill towards the harbour. What could be improved: Would have been helpful if they had food options...
SURROUNDINGS
What's nearby:
- Otaru Canal Park: 1.5 km
- Former Etchuya Hotel: 350 m
- Former Ohie Warehouse: 800 m
- Otaru City Art Museum: 100 m
- Otaru Literary Museum: 100 m
- Former Otaru Warehouse: 700 m
- Kitaichi Venetian Art Museum: 800 m
- Former Motosaburo Kaneko Store: 400 m
- Former Yasuda Bank Otaru Branch: 500 m
- Former Hokkaido Bank Head Office: 150 m
Restaurants & cafes:
- Cafe/barほんま: 250 m
- Restaurant Sushigen: 250 m
- Restaurantニュー三幸 小樽本店: 150 m
Top attractions:
- Nishinzuka: 14 km
- Temiya Park: 2.4 km
- Hiraiso Park: 4 km
- Nishin Goten: 5 km
- Otaru Museum: 2 km
- Otaru Aquarium: 5 km
- Otaru Kihinkan: 5 km
- Oshoro Annular Stone: 13 km
- Jichinyama Annular Stones: 13 km
- The Glass Studio in Otaru: 2.9 km
Ski lifts:
- Panorama Pair Lift: 3.1 km
- Sancho Family Lift: 4.9 km
- Otaru Tenguyama Ropeway: 3.1 km
Public transport:
- Train Otaru: 600 m
- Train Otaru Station: 600 m
Closest airports:
- Okadama Airport: 37 km
- New Chitose Airport: 77 km
ROOMS
- Estimated price from: $95. Twin Room for Max persons: 1
- Estimated price from: $145. Economy Twin Room with 2 single beds for 1 - 1 guests
- Estimated price from: $154. Standard Twin Room with 2 single beds for 1 - 1 guests
- Estimated price from: $165. Superior Twin Room with 2 single beds and 1 sofa bed for 1 - 1 guests
- Estimated price from: $165. Maisonette Double Room with 1 double bed and 1 sofa bed for 1 - 1 guests
- Estimated price from: $201. Large Twin Room with 2 single beds and 1 sofa bed for 1 - 1 guests


FACILITIES
General:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Carpeted
- Lift
- Family rooms
- Non-smoking rooms
Kitchen:
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
Services:
- Vending machine (drinks)
- Trouser press
- Concierge service
- Fax/photocopying Additional charge
- Laundry
- Wake up service/Alarm clock
- 24-hour front desk
Wellness:
- Full body massage
- Public Bath
- Open-air bath
- Massage Additional charge
- Spa and wellness centre
- Sauna
Food & Drink:
- Kid-friendly buffet
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Japanese
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- TV
Reception services:
- Invoice provided
Great for your stay:
- Spa and wellness centre
- Restaurant
- Private bathroom
- Parking
- Air conditioning
- Flat-screen TV
- Free WiFi
- Bath
- Family rooms
- Non-smoking rooms


HOUSE RULES
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 00:00
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
047-0032 Hokkaido, Otaru, 1 Chome-3-13 Inaho, Japan
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