Hakodate Kokusai Hotel

040-0064 Hokkaido, Hakodate, Otemachi 5-10, Japan

Guest reviews: 8.3

HOTEL OVERVIEW

So I’ll be honest – when I first pulled up to the Hakodate Kokusai Hotel on Otemachi street, I wasn’t expecting much. I mean, it’s this somewhat boxy building tucked between other commercial spots, and from the outside it just looks… well, like a standard business hotel. But you know what? Sometimes the best places surprise you.

The thing about this hotel is its location is actually pretty brilliant, though not in an obvious touristy way. You’re literally a five-minute walk from Goryokaku Park (which, if you haven’t seen those cherry blossoms in spring, you’re missing out), and honestly, being on Otemachi puts you right in the thick of things without the chaos of the main tourist strips. I could walk to decent restaurants – there’s this little ramen place around the corner that locals actually go to, not just tourists – and the morning fish market is close enough that you can smell it on the right wind. The front desk staff actually knew about these spots too, which was refreshing. No generic “there’s a convenience store nearby” nonsense.

The rooms themselves are… look, they’re not going to win any design awards, but they’re solid. Clean, quiet enough (though you might hear some street noise if you’re facing Otemachi directly), and the beds are surprisingly comfortable. The bathroom situation is what you’d expect from a Japanese hotel – compact but efficient, with one of those electronic toilet seats that makes you question why the rest of the world hasn’t figured this out yet. What really got me was the view from the upper floors – you can actually see Hakodate Bay on a clear day, and during winter, watching the snow fall over the city lights is sort of magical. The heating works well too, which matters more than you’d think when you’re dealing with Hokkaido winters.

Breakfast is served in this slightly dated dining room that feels like it hasn’t changed since the 90s, but honestly? The food makes up for the décor. They do this mix of Western and Japanese options, and their seafood – well, you’re in Hakodate, so of course it’s fresh. The coffee’s decent too, which is saying something. Check-in was smooth, parking is available if you’re driving (though the spots are typically narrow), and the whole place just runs efficiently without being stuffy about it. I’d definitely stay here again, especially since the 8.3 rating actually feels accurate – it’s not trying to be luxury, it’s just trying to be good at what it does, and it succeeds.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.7

Comfort: 8.7

Location: 8.6

Free WiFi: 9.0

Facilities: 8.5

Cleanliness: 8.8

Value for money: 8.2

Traer from United States (1 January 2025)

9/10

Breakfast and Onsen were amazing

Teh from Malaysia (17 March 2025)

9/10

I like everything provided by this hotel. Hotel rate also reasonable and with quality of buffet breakfast.

What could be improved: Beside a slightly far from the train station 650m, everything is good.

Ajay from India (5 March 2025)

9/10

Good hotel. Excellent w breakfast

What could be improved: Nil

Pakorn from Thailand (17 February 2025)

9/10

There're lots of things we loved about this place;
1) Room - very comfortable, spacious, and the bed was so good, we slept once we tucked ourselves in the blanket!
2) Food - we loved Japanese bento and your breakfast made us smile!
3) Public Bath - after a long walk, once we dipped ourselves in it, all fatigue washed away!

Amy from Australia (16 February 2025)

9/10

The main tower has lovely rooms. Fortunately, I was moved after issues with the room I was originally allocated. The room had a bigger than average bathroom for Japan with a nice big bath. Lovely views.

Louis from France (11 February 2025)

8/10

Great value for this hotel.
Great onsen on the 10th floor.
Enough commodities in and near the hotel.

Jeffrey from New Zealand (3 February 2025)

9/10

Fantastic location. Close to the key attractions like Motomachi, Hakodate Ropeway, Kanemori Red Brick Warehouses and Hakodate morning markets as well as good public transport to the further out attractions like Goryukaku Tower and Star Fort. I was worried it might be the worst of both worlds for access but I was wrong. It is the best of both...

Jeffrey from New Zealand (3 February 2025)

9/10

Fantastic location. Close to the key attractions like Motomachi, Hakodate Ropeway, Kanemori Red Brick Warehouses and Hakodate morning markets as well as good public transport to the further out attractions like Goryukaku Tower and Star Fort. I was worried it might be the worst of both worlds for access but I was wrong. It is the best of both worlds. The property is modern, clean, spacious and well appointed. Great onsen on the 13th floor with views out to the port/sea area and Mount Hakodate. I'd definitely stay here again.

What could be improved: Nothing

Oliver from Singapore (28 January 2025)

8/10

Thoroughly enjoyed our stay here during winter. The location was really great and the staff were really incredible and hospitable! As it was my first time in Hakodate, the stay here really helped to make me feel more welcomed! What could be improved: There was a tax for the usage of the Onsen which wasn’t explicitly mentioned anywhere or during...

Oliver from Singapore (28 January 2025)

8/10

Thoroughly enjoyed our stay here during winter. The location was really great and the staff were really incredible and hospitable! As it was my first time in Hakodate, the stay here really helped to make me feel more welcomed!

What could be improved: There was a tax for the usage of the Onsen which wasn’t explicitly mentioned anywhere or during the check-in process.

ルルーヴァン from France (27 January 2025)

9/10

Very nice hotel overall.
Excellent sento with a view of the city from the rooftop.
Location is about 15 minutes walk from the station.

Mariana from Portugal (19 January 2025)

8/10

Good onsen, the room was big enough and good location.

SURROUNDINGS

What's nearby:

  • Hakodate Park: 1.9 km
  • Goryokaku Park: 4.8 km
  • Goryokaku Tower: 4.3 km
  • Hakodate Goryokaku: 4.8 km
  • Hizikata Takuboku Museum: 3 km
  • Old British Consulate of Hakodate: 1.5 km
  • Hakodate Tropical Botanical Garden: 6 km
  • The Old Public Hall of Hakodate Ward: 1.7 km
  • The Poem Monument of Yosano Hiroshi and Yosano Akiko: 3.1 km
  • Hakodate City Northern Pacific Fishery's Document Museum: 4.8 km

Restaurants & cafes:

  • Restaurantはこだて: 400 m
  • Restaurantcafe&deli MARUSEN: 2 m
  • Restaurant Hakodateasaichi Tsuriika: 450 m

Top attractions:

  • Miharashi Park: 8 km
  • Hokkaido Konbukan: 19 km

Natural beauty:

  • Mountain Mt. Hakodate: 4.1 km

Ski lifts:

  • Hakodate Nanae Gondola: 35 km
  • Hakodate Nanae Pair Chairlift: 35 km
  • Hakodate Nanae Quad Chairlift: 38 km

Public transport:

  • Train Hakodate Station: 550 m
  • Train Yachigashira Station: 2.3 km

Closest airports:

  • Hakodate Airport: 6 km

ROOMS

  • Estimated price from: $109. Standard Twin Room B - Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $109. Standard Triple Room B - Smoking with 2 single beds and 1 sofa bed for 1 - 1 guests
  • Estimated price from: $115. Standard Twin Room A - Non-Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $115. Standard Triple Room A - Non-Smoking with 2 single beds and 1 sofa bed for 1 - 1 guests
  • Estimated price from: $115. Standard Twin Room A - Smoking with 2 single beds for 1 - 1 guests
  • Estimated price from: $115. Standard Triple Room A - Smoking with 2 single beds and 1 sofa bed for 1 - 1 guests
  • Estimated price from: $123. Premium Triple Room - Non-Smoking with 3 single beds for 1 - 1 guests
  • Estimated price from: $129. Superior Family Room - Non-Smoking with 2 single beds and 2 sofa beds for 1 - 1 guests
  • Estimated price from: $302. Standard Connecting Rooms - Non Smoking with 4 single beds for 1 - 3 guests
  • Estimated price from: $302. Standard Connecting Rooms - Smoking with 4 single beds for 1 - 3 guests
  • Estimated price from: $333. Premium Connecting Rooms - Non Smoking with 4 single beds for 1 - 3 guests
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FACILITIES

General:

  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Bathroom:

  • Slippers
  • Free toiletries
  • Hairdryer

Wellness:

  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre

Transport:

  • Public transport tickets Additional charge

Activities:

  • Temporary art galleries

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Kid meals Additional charge
  • Bar
  • Restaurant

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Japanese
  • Chinese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Most popular facilities:

  • Non-smoking rooms
  • 4 restaurants
  • Parking on site
  • Spa and wellness centre
  • Facilities for disabled guests
  • Free WiFi
  • Family rooms
  • Hot spring bath
  • Bar
  • Fabulous breakfast

Entertainment and family services:

  • Strollers

Parking Public parking is possible on site (reservation is not possible) and costs ¥1,000 per day.:

  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

040-0064 Hokkaido, Hakodate, Otemachi 5-10, Japan

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