Hakone Kowakien Hotel

250-0407 Kanagawa, Hakone, Ninotaira 1297, Japan

Guest reviews: 8.3

HOTEL OVERVIEW

Nestled in the scenic beauty of Hakone, the prestigious 4-star Hakone Kowakien Hotel offers an exceptional retreat for travelers seeking both luxury and authenticity in Japan. Located at Ninotaira 1297 in the Kanagawa prefecture, this well-established accommodation boasts an impressive rating of 8.3, reflecting its consistent delivery of quality service and memorable guest experiences. The hotel serves as an ideal base for exploring the natural wonders of Hakone, a region renowned for its hot springs, breathtaking views of Mount Fuji, and rich cultural heritage. Situated in the verdant Ninotaira area, the hotel provides a perfect balance of accessibility to major attractions while maintaining a peaceful atmosphere away from the bustle of urban centers. The Hakone Kowakien Hotel embodies the refined elegance that defines Japanese hospitality, combining traditional elements with modern comforts to create a truly immersive experience. Guests consistently praise the hotel for its attention to detail, as evidenced by its strong 8.3 rating, placing it among the top accommodations in the region. The property is strategically positioned to offer convenient access to Hakone’s numerous hot springs (onsen), for which the area is famous worldwide. Visitors can easily explore nearby attractions such as Lake Ashi, the Hakone Open-Air Museum, and the historic Hakone Shrine, all while returning to the comfort and luxury of their hotel at day’s end. The surrounding natural landscape provides a stunning backdrop of mountains, forests, and volcanic valleys that change dramatically with the seasons – from cherry blossoms in spring to vibrant autumn foliage, and snow-capped peaks in winter. What truly distinguishes the Hakone Kowakien Hotel is its commitment to providing an authentic Japanese experience while maintaining international standards of comfort and service. The hotel’s architectural design harmoniously blends with its natural surroundings, creating a sense of tranquility that pervades the entire property. Many rooms offer panoramic views of the picturesque landscape, allowing guests to wake up to the serene beauty of Hakone’s mountains and forests. The hotel’s amenities likely include traditional onsen baths, where visitors can partake in the centuries-old Japanese tradition of communal bathing in mineral-rich hot spring waters – an experience that is both rejuvenating and culturally enriching. Culinary offerings at the hotel typically showcase the finest local ingredients prepared with meticulous attention to flavor, presentation, and seasonal appropriateness – a hallmark of Japanese cuisine. Whether travelers come seeking relaxation, cultural exploration, or natural beauty, the Hakone Kowakien Hotel, with its strategic location in one of Japan’s most beloved resort areas, its commendable 8.3 rating, and its commitment to excellence, presents an opportunity to experience Japan at its most authentic and captivating.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.7

Comfort: 9.2

Location: 8.6

Free WiFi: 7.5

Facilities: 8.8

Cleanliness: 9.1

Value for money: 7.8

Pui from Hong Kong (30 January 2025)

9/10

Nice and helpful staff. Modern room, All Well equipped. Love the morning walk in the garden with a cup of hot coffee, very purifying. Love the onsen! U can also get the free Yunessun on the check out day. Self service luggage storage after check out, it’s convenient. Transportation is convenient too! Bus stop just nearby. Frequent bus schedule to...

Pui from Hong Kong (30 January 2025)

9/10

Nice and helpful staff.
Modern room, All Well equipped.
Love the morning walk in the garden with a cup of hot coffee, very purifying.
Love the onsen! U can also get the free Yunessun on the check out day.
Self service luggage storage after check out, it’s convenient.
Transportation is convenient too! Bus stop just nearby. Frequent bus schedule to the train station, tourist spots and the outlet!
Definitely will come back!

Ven from Australia (23 February 2025)

8/10

Nice, clean, comfortable.

What could be improved: Overpriced.

Lim from United States (31 December 2024)

8/10

Love the grounds, the garden, the onsen facilities and the breakfast and dinner buffet

What could be improved: The room feels somewhat dated relative to the rest of the hotel

Kathleen from United States (14 November 2024)

9/10

Fabulous meals.

What could be improved: Could use some white paint on the walls on the way to the bedrooms.

Faith from United Kingdom (13 November 2024)

8/10

Stylish retreat with great decor, facilities and food. Amazing garden.

What could be improved: Quite isolated location for seeing the local area.

Dmitrii from Malaysia (3 November 2024)

8/10

Great location. Bus stop just a few steps away. Friendly and welcoming staff. Private baths / massage with online reservations are available. Spacious room with lots of USB and USB type c (!!!) sockets. Excellent buffet variety. What could be improved: There are only 3 washing machines available for 600 rooms of hotel and gosh they are always...

Dmitrii from Malaysia (3 November 2024)

8/10

Great location. Bus stop just a few steps away. Friendly and welcoming staff. Private baths / massage with online reservations are available. Spacious room with lots of USB and USB type c (!!!) sockets. Excellent buffet variety.

What could be improved: There are only 3 washing machines available for 600 rooms of hotel and gosh they are always busy. Not enough proper english speaking staff.

Tanya from United States (20 October 2024)

9/10

The dinner and the breakfast were a great addition to the onset and the overall atmosphere. Great, clean rooms.

Kluangorian from Malaysia (3 October 2024)

9/10

The highlights was the buffet dinner n breakfast and 3 times complimentary entrance pass to the Yunessun hot springs that come with the room.

What could be improved: TV channels. Don't have any cartoon for kids, don't have any MTV for teens, don't have any HBO for adults. But if don't watch TV then It won't bother you at all.

Roy from United Kingdom (29 September 2024)

9/10

Very comfortable, high quality facilities. Bedroom was large and well equipped, comfortable bed and nice bathroom. Very extensive choice of food and drink. The spa area is also very nice. Good shuttle bus for visiting local sites What could be improved: Restaurant was a little busy at times but cleared out quickly. TV channels were a bit...

Roy from United Kingdom (29 September 2024)

9/10

Very comfortable, high quality facilities. Bedroom was large and well equipped, comfortable bed and nice bathroom. Very extensive choice of food and drink. The spa area is also very nice. Good shuttle bus for visiting local sites

What could be improved: Restaurant was a little busy at times but cleared out quickly. TV channels were a bit limited - would have been nice to have a smart TV

Chi from Hong Kong (9 September 2024)

9/10

Clean, amenities like brand like

What could be improved: No

SURROUNDINGS

What's nearby:

  • Pola Museum: 4.3 km
  • Hakone Gora Park: 1.6 km
  • Taiko no Iwaburo: 1.5 km
  • Hatajuku Ichirizuka: 5 km
  • Okada Museum of Art: 200 m
  • Hakone Museum of Art: 2 km
  • Venetian Glass Museum: 5 km
  • Hakone Open-Air Museum: 1 km
  • Hakone Museum of Photography: 1.9 km
  • Buddhist Stoneworks at Motohakone: 5 km

Restaurants & cafes:

  • Restaurant Tenoyu: 1.8 km
  • Restaurantgyoza center: 1 km
  • Cafe/bar箱根強羅公園 白雲洞茶苑: 1.7 km

Top attractions:

  • Odawara Castle: 14 km
  • Hakone Checkpoint: 8 km
  • Kei Hiraga Museum: 6 km
  • Onshi Hakone Park: 8 km
  • Narukawa Art Museum: 7 km
  • Hakone Lalique Museum: 6 km
  • Forest Adventure Hakone: 7 km
  • Fuji Ashinoko Panorama Park: 8 km
  • Tamamura Toyoo Life Art Museum: 7 km
  • Hakone Botanical Garden of Wetlands: 7 km

Natural beauty:

  • Lake Lake Ashi: 9 km
  • Mountain Kintokiyama: 10 km
  • Waterfall Chisuji Falls: 650 m

Ski lifts:

  • Yeti 1: 38 km
  • Yeti 2: 38 km
  • Yeti 3: 38 km

Public transport:

  • Train Chokokunomori: 1.1 km
  • Train Kowakudani Station: 1 km

Closest airports:

  • Oshima Airport: 87 km

ROOMS

  • Estimated price from: $196. Breakfast Included- Casual Twin Room - 18㎡ with Yunessun Free Pass with 2 single beds for 1 - 1 guests
  • Estimated price from: $208. Dinner Time 19:30- Casual Twin Room - 18㎡ with Yunessun Free Pass with 2 single beds for 1 - 1 guests
  • Estimated price from: $250. Breakfast Included- Superior Room - Type B - 30㎡ with Yunessun Free Pass with 2 single beds and 1 double bed for 1 - 1 guests
  • Estimated price from: $268. Breakfast Included- Superior Room - Type A - 30㎡ with Yunessun Free Pass with 2 double beds for 1 - 1 guests
  • Estimated price from: $273. Dinner Time 19:30- Superior Room - Type A - 30㎡ with Yunessun Free Pass with 2 double beds for 1 - 1 guests
  • Estimated price from: $273. Dinner Time 19:30- Superior Room - Type B - 30㎡ with Yunessun Free Pass with 2 single beds and 1 double bed for 1 - 1 guests
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FACILITIES

General:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Services:

  • Daily housekeeping
  • Shared lounge/T V area
  • Vending machine (drinks)
  • Luggage storage
  • Express check-in/check-out
  • Laundry Additional charge
  • 24-hour front desk

Wellness:

  • Kids' pool
  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Sauna

Food & Drink:

  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Bar
  • Restaurant

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Japanese
  • Korean

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Parking
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Outdoor swimming pool
  • Spa facilities

Outdoor swimming pool Free!:

  • Seasonal
  • All ages welcome
  • Pool with view
  • Shallow end
  • Sun umbrellas

Entertainment and family services:

  • Indoor play area

Parking Free private parking is possible on site (reservation is not needed).:

  • Electric vehicle charging station
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 23:30

Check-out:

  • Until 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

250-0407 Kanagawa, Hakone, Ninotaira 1297, Japan

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