Hakone Suishoen

250-0406 Kanagawa, Hakone, Kowakidani 519-9, Japan 9.2/10

Hakone Suishoen Overview

Honestly, I wasn’t expecting much when I first pulled up to Hakone Suishoen – I mean, there are so many hot spring hotels in this area that you start thinking they’re all going to blur together. But this place actually sits in this perfect spot in Kowakidani where you can hear the Hayakawa River bubbling away below, and the whole property feels like it’s been carved into the mountainside rather than just plopped on top of it.

The thing that gets you right away is how they’ve managed to keep that traditional ryokan feel without making you feel like you’re sleeping in a museum. The tatami floors have that clean, grassy smell that good places maintain, and the staff – well, they actually remember your name after one conversation, which is sort of rare these days. You know what really impressed me though? The onsen here uses water from three different natural springs, and you can honestly taste the difference between them. The outdoor bath overlooking the valley is where you’ll want to spend your evening, especially in autumn when the maple trees are doing their thing. Fair warning – it gets pretty crowded around sunset, so I’d recommend going either early morning or after dinner when most people are eating.

The rooms themselves are spacious enough that you’re not bumping into each other every time someone opens a suitcase, and they’ve got this nice mix of traditional elements with modern touches that actually work. The kaiseki dinners are legitimately excellent – not just Instagram-pretty but actually delicious, with ingredients they’re clearly sourcing locally. I mean, the river fish was caught that morning, and you can tell. The only minor gripe I have is that the parking can be a bit tight during peak season (basically any weekend from March through November), and check-in sometimes takes longer than you’d expect because they really walk you through everything. But honestly, given how smoothly everything else runs, I’m not complaining too much. If you’re staying here, you’re about a ten-minute walk from Kowakidani Station, which makes day trips around Hakone pretty straightforward, and there’s this little path behind the hotel that connects to some hiking trails most tourists never find.

Premium healing resorts offer comprehensive wellness programs featuring spa therapies, meditation retreats, and holistic treatments designed to promote deep relaxation and personal renewal.

At a Glance

5-Star Hotel
Guest Rating: 9.2/10 Exceptional
Location 250-0406 Kanagawa, Hakone, Kowakidani 519-9, Japan
5 Room Types Various accommodation options
Full Amenities Wide range of facilities

Guest Reviews

9.2
Exceptional Based on 10 reviews
Staff
9.4
Comfort
9.6
Location
9.2
Facilities
9.4
Cleanliness
9.4
Value for money
8.4
V
Victor
Canada
10/10

Beautiful property, quiet and tucked off the main road. Wonderfully traditional Japanese aesthetic with extremely welcoming service. Would return 10/10.

17 May 2024
J
Jason
United Kingdom
9/10

Dinner and breakfast were amazing food experiences. Service at every step was welcoming, even as a family.

24 February 2025
C
Christopher
United Kingdom
10/10

Perfect in all respects. Food and staff exceptional.

18 February 2025
M
Michael
Australia
9/10

Food was amazing, beds were very comfortable and room was very spacious. Staff were incredible, accommodating and helpful. We really enjoyed our stay. What could be improved: Only negative I have to say is the shower in the room could be a bit...

Michael from Australia

9/10

Food was amazing, beds were very comfortable and room was very spacious. Staff were incredible, accommodating and helpful. We really enjoyed our stay.

What could be improved: Only negative I have to say is the shower in the room could be a bit cleaner.

13 February 2025
V
Vincent
United States
10/10

Everything was excellent. Especially the food. All rooms have a private onsen and are quite big compared to the rest of Japan. Almost all of the staff can speak English to a decent level. What could be improved: Their phone number does not work, so...

Vincent from United States

10/10

Everything was excellent. Especially the food. All rooms have a private onsen and are quite big compared to the rest of Japan. Almost all of the staff can speak English to a decent level.

What could be improved: Their phone number does not work, so you will have to get creative. We got lucky and managed to get a ride from a cab that worked for a different hotel, by asking the driver for help.

9 January 2025
M
Maryna
Hungary
10/10

I don’t even know where to start - it is almost as if we entered a separate divine and healing dimension, far from the everyday world. - the rooms were marvelous, with everything we needed for comfort, we loved the Japanese-style sitting area in our...

Maryna from Hungary

10/10

I don’t even know where to start - it is almost as if we entered a separate divine and healing dimension, far from the everyday world.
- the rooms were marvelous, with everything we needed for comfort, we loved the Japanese-style sitting area in our room with the leg warmer.
- we got the softest most comfortable and beautiful Yukata for our stay.
- each breakfast and dinner was a culinary experience that made all our senses cry in joy - visual, the taste palettes, the smells, textures and the mood.
- Private onsen in the room is such an elevated experience, it was incredible
- the staff are excellent, they truly made us feel special
- the garden in the territory is beautiful

We felt pampered, rested and truly happy - in fact, we didn’t feel this happy for a very long time.

What could be improved: We loved absolutely everything

7 December 2024
M
Michelle
United States
10/10

What a beautiful ryokan! Staff met us at our taxi in the driveway, brought us to a table to have tea while they took down our passport info. A gentleman that my daughter said was named Bae, brought us to our comfort twin maisonette and showed us all...

Michelle from United States

10/10

What a beautiful ryokan! Staff met us at our taxi in the driveway, brought us to a table to have tea while they took down our passport info. A gentleman that my daughter said was named Bae, brought us to our comfort twin maisonette and showed us all the amenities, how to use the onsen, etc. He was so lovely. We used the onsen overlooking the trees, maple leaves turning orange. Then to our kaiseki dinner in our yukatas. Dinner was gorgeous, and fun to try so many things we'd never even conceived of. Our server Riko was sweet, funny, and helpful. My wife had the wine and saki pairing and enjoyed that. Slept well and enjoyed a morning onsen. Then off to breakfast, which was also delicious. We wished we had done two nights! Maybe next trip to Japan...

30 November 2024
P
Patricia
Canada
10/10

Our stay at Hakone Suishoen was an unforgettable experience of luxury and relaxation. The in-room couple’s massage and private onsen were absolutely divine, offering ultimate comfort and tranquility. The staff’s impeccable service rivaled even the...

Patricia from Canada

10/10

Our stay at Hakone Suishoen was an unforgettable experience of luxury and relaxation. The in-room couple’s massage and private onsen were absolutely divine, offering ultimate comfort and tranquility. The staff’s impeccable service rivaled even the best 6-star hotel butler experiences—attentive, warm, and professional in every way.

The culinary delights were remarkable, particularly the 3-course breakfast, which was a perfect start to each day. Visiting the nearby Hakone Open Air Museum was another highlight, adding a cultural touch to an already magical stay.

Hakone Suishoen exceeded our expectations for pampering and indulgence, and we can’t wait to return for another stay in paradise. Highly recommended!

What could be improved: that we had to leave!!

8 November 2024
L
Leonard
United States
10/10

The food, the setting, the service, everything What could be improved: Somewhat of a hassle to connect with transport to get a ride from the train station to the resort. Especially since our connections via IPhone in a foreign country were...

Leonard from United States

10/10

The food, the setting, the service, everything

What could be improved: Somewhat of a hassle to connect with transport to get a ride from the train station to the resort. Especially since our connections via IPhone in a foreign country were insufficient to get good wireless connections at the train station

7 November 2024
J
Jenny
Canada
9/10

Beautiful property, amazing dinner. Staff made you feel special.

What could be improved: Only one washroom downstairs in suite.

15 October 2024

Hakone Suishoen Rooms

Choose from 5 accommodation options

Comfort Suite Maisonette Twin

2 single beds and 2 futon beds 1 - 2 guests
From $787

Precious Suite Twin

2 single beds 1 - 2 guests
From $882

Precious Suite King Double

1 extra-large double bed 1 - 2 guests
From $882

Luxury Suite Maisonette Twin

2 extra-large double beds and 2 futon beds 1 - 2 guests
From $1,013

Luxury Suite Maisonette King Double

1 extra-large double bed and 2 futon beds 1 - 2 guests
From $1,013
Book a Room
Image 1 of Hakone SuishoenImage 2 of Hakone Suishoen

Facilities & Amenities

Everything you need for a comfortable stay

Bedroom 1
  • Alarm clock
General 6
  • Designated smoking area
  • Air conditioning
  • Heating
  • Interconnected room(s) available
  • Facilities for disabled guests
  • Non-smoking rooms
Kitchen 2
  • Electric kettle
  • Refrigerator
Bathroom 8
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Outdoors 3
  • Balcony
  • Terrace
  • Garden
Services 9
  • Shuttle service
  • Daily housekeeping
  • Trouser press
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Fax/photocopying Additional charge
  • 24-hour front desk
  • Room service
Wellness 6
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
  • Spa and wellness centre
  • Sauna
Activities 1
  • Golf course (within 3 km) Additional charge
Food & Drink 4
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Languages spoken 1
  • Japanese
Safety & security 8
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
Media & Technology 4
  • Flat-screen TV
  • CD player
  • DVD player
  • TV
Great for your stay 10
  • Spa and wellness centre
  • Private bathroom
  • Balcony
  • Parking
  • Air conditioning
  • Room service
  • Flat-screen TV
  • Shuttle service (free)
  • Bath
  • Free parking

Hakone Suishoen Location

250-0406 Kanagawa, Hakone, Kowakidani 519-9, Japan

What's nearby

Pola Museum 4.4 km
Hakone Gora Park 1.5 km
Taiko no Iwaburo 1.5 km
Hatajuku Ichirizuka 5 km
Okada Museum of Art 300 m
Hakone Museum of Art 1.9 km
Venetian Glass Museum 6 km
Hakone Open-Air Museum 950 m
Hakone Museum of Photography 1.8 km
Buddhist Stoneworks at Motohakone 5 km

Restaurants & cafes

Restaurant Tenoyu 1.7 km
Restaurantgyoza center 950 m
Cafe/bar箱根強羅公園 白雲洞茶苑 1.7 km

Top attractions

Odawara Castle 13 km
Hakone Checkpoint 8 km
Kei Hiraga Museum 6 km
Onshi Hakone Park 8 km
Narukawa Art Museum 7 km
Hakone Lalique Museum 7 km
Forest Adventure Hakone 7 km
Fuji Ashinoko Panorama Park 9 km
Tamamura Toyoo Life Art Museum 7 km
Hakone Botanical Garden of Wetlands 7 km

Natural beauty

Lake Lake Ashi 10 km
Mountain Kintokiyama 10 km
Waterfall Chisuji Falls 750 m

Ski lifts

Yeti 1 38 km
Yeti 2 38 km
Yeti 3 38 km

Public transport

Train Chokokunomori 1 km
Train Kowakudani Station 900 m

Closest airports

Oshima Airport 87 km

Get in Touch

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    Contact Information

    250-0406 Kanagawa, Hakone, Kowakidani 519-9, Japan
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