Hilton Nagasaki

What can I say, we loved absolutely everything about this hotel, start with it’s literally 50 yards from Nagasaki Station and a large shopping mall so lots of food, the bedroom was amazing, the view from our window was awesome, the breakfast was the best in Japan so far, the staff were so nice we wanted to take them home with us and very importantly, it’s a very quiet hotel where you can simply relax. We will be back for sure!

- very clean room
- very big room
- the room and all the facilities were extremely aesthetically designed
- i liked that the sink was on the outside (but close to) the bathroom as it allowed easier access for hand washing and teeth brushing

What could be improved: - the tv turned on every time i walked back into the room after closing it which was super annoying. very minor inconvenience though
- the gym was kinda mid given how fancy the hotel was, didn't have that much equipment in it

The customer service was top-notch. Yuki, at the front desk, was especially very accommodative and friendly helping to sort out any queries that we had as well as her other colleagues at the front desk. The location is excellent located next to the Nagasaki JR train station, bus station, tram which can get you to any part of Nagasaki. The Amu Plaza shopping mall is also in very close proximity. The view from my hotel room overlooking the sea side was very ambient. My best part of the hotel stay was the hot bath and sauna that were very well maintained, demure and relaxing. Thanks Hilton Nagasaki for a lovely stay!

What could be improved: Nothing other than minor language barrier issues but not too significant.

It had comfortable beds and pillows with stunning views from the large panoramic window. The breakfast was great they even had English breakfast tea a rarity. The soundproofing and air conditioning were excellent

What could be improved: The only slightly negative thing I could say is that it did not have a laundry. We paid to have it done which, for a personalised service was obviously expensive.

Great location across the road from the station. Mostly covered walkway takes you to level 2 to reception. Staff were excellent and very helpful. Room is very large and very modern. Great bathroom and a very comfy bed. Restaurant has good food though it is a little bit expensive. There are better options just a short tram ride in a variety of Nagasaki suburbs. Very quiet hotel and did I say the staff were great? Nagasaki is a great city to visit, and the Hilton is the perfect location.

What could be improved: Not much as the room was just about perfect. Perhaps a laundry on site rather than an expensive laundry service. There are laundromats nearby though.