Hilton Queenstown Resort & Spa

Kawarau Village, 79 Peninsula Road, Kelvin Heights, 9300 Queenstown, New Zealand

Guest reviews: 8.4

HOTEL OVERVIEW

You know what? I wasn’t expecting much when our Uber turned down Peninsula Road – I mean, it’s basically a residential street in Kelvin Heights, and honestly, the whole area feels pretty suburban compared to central Queenstown. But then you pull up to the Hilton and suddenly everything clicks. The building itself sits right on Lake Wakatipu’s edge, and I’m talking literally waterfront – like, you could probably skip a stone into the lake from the lobby if the staff weren’t watching.

The thing about this place is the location actually works in your favor once you’re settled in. Sure, you’re about a 10-minute drive from the Queenstown action (though the hotel shuttle runs regularly), but being in Kawarau Village means you get these incredible, unobstructed lake views without the cruise ship crowds that clog up the main waterfront. The spa here is genuinely impressive – I’ve been to a lot of hotel spas that feel like afterthoughts, but this one has floor-to-ceiling windows facing the Remarkables, and honestly, getting a massage while watching the light change on those peaks is pretty spectacular. The infinity pool area gets packed during peak summer months (December-February), but if you hit it early morning or late afternoon, it’s this perfect spot where the water seems to blend right into the lake.

What really sold me on the place was the staff’s local knowledge – our concierge didn’t just recommend the usual tourist traps but pointed us toward this little vineyard drive that most visitors never hear about, and suggested timing our Milford Sound trip to avoid the worst crowds. The rooms are solid Hilton standard (nothing groundbreaking but reliably comfortable), and most have those lake views that honestly never get old. Parking’s free, which sounds basic but you’ll appreciate it when you see what central Queenstown charges. The only real downside? The restaurant gets pretty busy with wedding parties – we stayed during a weekend in March and there were actually two weddings happening, which made dinner service a bit chaotic. But I mean, you can see why people would want to get married here. On a clear evening, when the mountains are reflecting in the lake and the whole scene goes golden, it’s the kind of view that makes you understand why everyone’s so obsessed with New Zealand’s scenery.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.0

Comfort: 8.8

Location: 8.6

Free WiFi: 7.9

Facilities: 8.7

Cleanliness: 8.8

Value for money: 8.0

Darren from Australia (23 June 2025)

9/10

Staff were so friendly and helpful. We were upgraded to a room with a view of the lake

What could be improved: The in room fireplace wasn’t working at full capacity

Anthony from New Zealand (22 June 2025)

8/10

What could be improved: Restaurant dinner not up to scratch

Sarina from Australia (21 June 2025)

8/10

Location

What could be improved: Rooms great size

Nonita from Australia (20 June 2025)

9/10

location

What could be improved: none

Carina from Singapore (19 June 2025)

9/10

A very pleasant gesture from the hotel reception to arrange for a complimentary red wine and chocolates to celebrate our wedding anniversary! The hotel staff especially the young man from Germany are very helpful and polite. What could be improved: The housekeeping did not replace new bath robes even though we left the robes together with the...

Carina from Singapore (19 June 2025)

9/10

A very pleasant gesture from the hotel reception to arrange for a complimentary red wine and chocolates to celebrate our wedding anniversary!
The hotel staff especially the young man from Germany are very helpful and polite.

What could be improved: The housekeeping did not replace new bath robes even though we left the robes together with the other used towels which meant the bathrobes need to be changed too.
Had to call reception on 2 days out of 3 nights I stayed for a replacement of the bath robes.

Chris from New Zealand (19 June 2025)

9/10

Clean and tidy. Great swimming pool

What could be improved: Nil

Christine from New Zealand (16 June 2025)

9/10

The location is stunning, overlooking the lake and mountains.
The room was lovely, bed comfortable and spotlessly clean.

What could be improved: The restaurant was very expensive for dinner, but there is a cheaper burger/pizza place on site.

Richard from Hungary (16 June 2025)

9/10

The location and the view is out of this world. If you want to have the vibe of going to New Zealand and spend your time in a hotel with a lake view, this is absolutely the right choice.

Cynthia from New Zealand (16 June 2025)

9/10

VIEW FROM THE ROOM, CLEANLINESS, FRIENDLINESS OF THE STAFF.

What could be improved: CARPARK IS ALWAYS FULL AT NIGHT

Reem from Australia (13 June 2025)

8/10

Very clean
Large rooms
Shout out to reception worker Mohamed very great customer service

What could be improved: I didn’t feel the pool was the same as the picture

ROOMS

  • Estimated price from: $235. Twin Room with 2 single beds for Max persons: 2
  • Estimated price from: $235. King Room with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $235. Queen Room - Mobility Access with 1 large double bed for Max persons: 2
  • Estimated price from: $240. Deluxe King Room LakeView with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $240. Deluxe Twin Room Lakeview with 2 single beds for Max persons: 2
  • Estimated price from: $245. One-Bedroom Residence with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $303. King Hilton Deluxe Plus with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $309. One-Bedroom Suite for Max persons: 2
  • Estimated price from: $342. Lake Front King Room with Hot Tub with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $379. Two-Bedroom Apartment with One Bathroom for Max persons: 2
  • Estimated price from: $395. Two-Bedroom Lakeview Apartment with Two Bathrooms for Max persons: 2
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FACILITIES

Ski:

  • Ski storage

General:

  • Air conditioning
  • Heating
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Bathroom:

  • Towels
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor fireplace
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Cycling
  • Skiing Off-site
  • Golf course (within 3 km) Additional charge

Living Area:

  • Fireplace

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Languages spoken:

  • Czech
  • German
  • English
  • Spanish
  • French
  • Dutch
  • Chinese

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning
  • Laundry

Safety & security:

  • Safety deposit box

Media & Technology:

  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Balcony
  • Parking
  • Fitness centre
  • Free WiFi
  • Air conditioning
  • Room service
  • Family rooms
  • Non-smoking rooms

Indoor swimming pool Free!:

  • Heated pool

Parking Public parking is possible on site (reservation is not needed) and costs NZD 16 per day.:

  • Valet parking
  • Parking garage
  • Accessible parking

Other for your stay:

  • Linen
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Kawarau Village, 79 Peninsula Road, Kelvin Heights, 9300 Queenstown, New Zealand

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