Hope Lake Lodge & Indoor Waterpark

2177 Clute Rd, Cortland, NY 13045, United States

Guest reviews: 7.9

HOTEL OVERVIEW

You know what? I wasn’t expecting much when I first pulled into Hope Lake Lodge on Clute Road – honestly, the entrance doesn’t scream “destination resort” from the outside. But then you walk into that lobby and hear the distant sounds of kids having an absolute blast at the waterpark, and it hits you: this place actually gets family travel right. The indoor waterpark isn’t some afterthought tacked onto a regular hotel – it’s clearly the main event, with slides that look legitimately fun (not just for toddlers) and a lazy river that parents can actually relax in while keeping an eye on the kids.

The thing about Cortland is that it’s perfectly positioned between Syracuse and Binghamton, so you’re getting that upstate New York feel without being stuck in the middle of nowhere. I mean, you can hit up the local Wegmans for snacks (because let’s be real, resort food gets expensive), and there’s decent pizza places within a few minutes if you need a break from hotel dining. The rooms themselves are solid – nothing fancy, but they’re clean and the beds are comfortable enough that you’ll actually sleep well despite the excitement echoing from the waterpark until about 9 PM. Pro tip: if you’re sensitive to noise, ask for a room on the side away from the pool area, though honestly the sound insulation is better than I expected for a place that’s essentially built around a giant indoor splash zone.

What really won me over was how they handle the logistics that usually make family trips stressful. The parking is actually ample (rare for these kinds of places), check-in was quick even during what seemed like a busy weekend, and they provide those plastic wristbands that let you move freely between the hotel and waterpark without constantly fishing for room keys. The waterpark itself stays pretty comfortable temperature-wise year-round, which is clutch when you’re dealing with upstate winters. Sure, it’s not the Atlantis resort in the Bahamas, but for a solid 4-star spot in central New York, it delivers on what it promises. The 7.9 rating feels about right – it’s genuinely good at what it does, just don’t expect luxury spa vibes. This is a place where kids will remember the vacation fondly and parents won’t feel like they need another vacation to recover from it.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.4

Comfort: 8.1

Location: 8.5

Free WiFi: 5.6

Facilities: 8.1

Cleanliness: 8.3

Value for money: 7.4

Sandra from Canada

8/10

beautiful setting and views; love the decor and staff was friendly.

Shari from United States

9/10

Amenities, deluxe family suite was amazing! Will definitely book again.

Amanda from United States

7/10

It was clean and nice, surroundings were beautiful

Shiri from Canada

7/10

The water park and adventure center were great for the kids. The live music on Tuesday was wonderful

Chris from United States

9/10

Liked most of the trip .. was a little disappointed when the power went out for a good amount of time.

Claire from United States

8/10

The ambiance

Susan from Canada

8/10

It’s a beautiful hotel. It’s starting to show its age though. The pullout bed was uncomfortable, the kitchen had dirty dishes and food left from previous guests, and the furnishings were mismatched.

John from Canada

8/10

Nice rooms, clean and easy access.

Jenna from Canada

8/10

Very spacious and clean

Elizabeth from United States

8/10

We ate at Carver’s Steakhouse inside the restaurant and while the food was excellent, the service was very slow. We ordered an appetizer that hadn’t arrived after 45 minutes - our waitress was friendly but I think she was one or two working. I’m not sure where the short-staffed area of the restaurant was but many tables around us were also waiting...

Elizabeth from United States

8/10

We ate at Carver’s Steakhouse inside the restaurant and while the food was excellent, the service was very slow. We ordered an appetizer that hadn’t arrived after 45 minutes - our waitress was friendly but I think she was one or two working. I’m not sure where the short-staffed area of the restaurant was but many tables around us were also waiting an hour for their appetizers and then another 40 minutes for main meals.

SURROUNDINGS

What's nearby:

  • Court House Park: 14 km

Restaurants & cafes:

  • Cafe/bar Dunkin': 9 km
  • Restaurant Trax Pub and Grill: 850 m

Natural beauty:

  • Peak South Hill (635m): 2.1 km

Ski lifts:

  • Lift 1- Double: 800 m
  • Lift 3 - Double: 900 m
  • Lift 1A - Visions Express: 750 m

Closest airports:

  • Cortland County Airport: 14 km
  • Greater Binghamton Airport: 47 km
  • Ithaca Tompkins Regional Airport: 26 km

ROOMS

  • Studio Apartment with 2 × 1 double bed and 1 sofa bed for 4 adults, 3 children
  • One-Bedroom Apartment with double bed, 1 double bed and 2 × 2 sofa beds for 6 adults, 4 children
  • Deluxe Family Suite with 2 × 2 double beds, or and 2 sofa beds for 8 adults, 4 children
  • Two-Bedroom Suite with 2 × 2 double beds, 2 × 1 double bed, 2 × 1 sofa bed and sofa bed for 10 adults, 4 children
  • Loft with 2 × 1 double bed and 2 sofa beds for 6 adults, 4 children
  • Family Suite with 1 double bed, 2 × 2 sofa beds and or for 6 adults, 4 children
  • Deluxe Suite with Spa Bath with 4 × 1 double bed and 2 × 2 sofa beds for 8 adults, 4 children
  • Apartment - Split Level with 4 × 1 double bed, 2 × 1 sofa bed and sofa bed for 8 adults, 4 children
  • Two-Bedroom Apartment with 4 × 1 double bed, 1 sofa bed and 2 × 2 sofa beds for 10 adults, 4 children
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FACILITIES

Ski:

  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school Additional charge
  • Ski storage

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Minimarket on site
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Dining table
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace

Wellness:

  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Bicycle rental Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Water park Additional charge
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site Additional charge
  • Cycling
  • Hiking
  • Canoeing Additional charge
  • Games room
  • Skiing
  • Fishing Additional charge
  • Golf course (within 3 km) Additional charge

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Sofa bed

Languages spoken:

  • English

Cleaning services:

  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Restaurant
  • Parking
  • Private bathroom
  • Spa and wellness centre
  • View
  • Free WiFi
  • Air conditioning
  • Kitchen
  • Free parking
  • Flat-screen TV

Outdoor swimming pool Free!:

  • Open all year
  • Heated pool
  • Salt-water pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Entertainment and family services:

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles

Parking Free public parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

2177 Clute Rd, Cortland, NY 13045, United States

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