Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

102-8578 Tokyo-to, Chiyoda-ku Kioicho 4-1, Japan
HOTEL OVERVIEW
Welcome to the five-star Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN, a pinnacle of luxury accommodation in Japan’s vibrant capital. This exceptional establishment stands as a testament to Japanese hospitality excellence, boasting an impressive 9.0 rating that reflects its unwavering commitment to superior service and guest satisfaction. Nestled in the prestigious Chiyoda-ku district at Kioicho 4-1, this exquisite hotel occupies a prime location in the heart of Tokyo, offering guests unparalleled access to the city’s rich cultural tapestry and modern attractions. The EXECUTIVE HOUSE ZEN resides in one of Tokyo’s most strategic locations, with the Imperial Palace Gardens just moments away, allowing guests to experience the serene beauty of traditional Japanese landscaping amid the urban metropolis. The hotel’s Chiyoda-ku address places it within the political and cultural center of Tokyo, near government buildings, embassies, and the National Diet Building. This privileged position also offers convenient proximity to the upscale shopping districts of Ginza and the business hub of Marunouchi, making it ideal for both leisure and business travelers. The nearby Tokyo Station serves as a gateway to all parts of the city and beyond via Japan’s renowned rail network, while the historic Akasaka area, with its wealth of restaurants and entertainment venues, lies just a short stroll away. As part of the legendary New Otani complex, the EXECUTIVE HOUSE ZEN represents the most refined accommodation option within this historic property. This exclusive “hotel within a hotel” concept delivers an elevated experience characterized by meticulous attention to detail and personalized service that consistently earns it outstanding guest reviews. The impeccable 9.0 rating speaks volumes about the hotel’s ability to exceed expectations, placing it among Tokyo’s most highly regarded luxury establishments. Guests of the EXECUTIVE HOUSE ZEN enjoy access to the property’s famous 10-acre Japanese garden dating back 400 years, offering a tranquil sanctuary from the city’s energetic pace. This verdant oasis, with its koi ponds, stone lanterns, and carefully manicured landscapes, provides a glimpse into Japan’s aesthetic traditions while creating a peaceful retreat for contemplation and relaxation. The hotel’s thoughtful blend of traditional Japanese elements with contemporary luxury creates an atmosphere of refined elegance that appeals to discerning travelers seeking an authentic yet sophisticated Tokyo experience. Whether visiting for business or pleasure, guests at the Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN find themselves immersed in an environment where Japanese hospitality traditions are honored and reimagined for the modern luxury traveler, creating memorable stays that justify its stellar reputation and exceptional rating.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.6
Comfort: 9.6
Location: 8.8
Free WiFi: 7.5
Facilities: 9.3
Cleanliness: 9.3
Value for money: 8.7
Emilia from Canada (6 April 2024)
Beautiful property, great amenities, friendly staff. Very clean. Loved it. ❤️
What could be improved: Nothing negative to say about otani. Great hotel
Miyako from Australia (14 May 2024)
Great central location. Wonderful service and facilities.
Andrea from United Kingdom (29 October 2023)
Fantastic hotel, staff are amazing so helpful nothing is too much trouble.
Afternoon tea, snacks, nightcap service food was fantastic.
Rooms are a good size and very comfortable.
Ka from United States (29 May 2023)
Very nice check-in experience. Must say the Lady Manager was exceptional in her making us feel welcome and explaining all the alternatives to us due to the fact that we were not able to use the Lounge per our booked preferred room. Very nice service in the Garden Tower 40F breakfast time; also had a shabu-shabu lunch -- again the lady serving us...
Morgan from United States (13 March 2025)
What could be improved: The room we booked was very small and not a lot of privacy. If you are sharing a room with a friend, make sure you’re super comfortable with one another because there is no privacy in bathroom or shower. The staff and location is great. Very swanky hotel.
Bobby from Taiwan (2 April 2023)
Lots of towers
Gym reserved for 18 guests only
The garden looks nice
What could be improved: Not sure the price is reasonable/ worthy. For the travelers who don't speak Japanese but only English, this might be a good choice.
Jared from United States (26 February 2025)
It was a typical 5 star
What could be improved: NOT AS ADVERTISED, the facility was nothing like the pictures, not worth the money either
Karl from United Kingdom (28 July 2023)
The staff in the hotel were friendly - though when we raised an issue did not really offer a suitable alternative. Executive lounge was nice, with great views of the Tokyo skyline. Luggage team were good. What could be improved: Poor air conditioning - after spending the day in 36 degree summer heat, we would of liked a cool room. The air...
Akiko from Japan (9 January 2025)
ラウンジも客室も素晴らしく、他の施設でも従業員の対応が嬉しかったです
What could be improved: 特に無いです
Koyama from Japan (22 September 2024)
何も言う事ないくらい、素晴らしい滞在をさせていただきました。
お食事もゆったりと静かな雰囲気で落ち着いて食べる事が出来ました。スタッフの方もみなさん、ホスピタリティも完璧。あくせくする事なく、落ち着いた対応で、安心して相談する事も出来ました。
結婚記念で滞在しましたが最高でした。
また、機会があれば利用したいですし、両親にもプレゼントしたいと思いました。
What could be improved: 良くない点、思いつきません。
SURROUNDINGS
What's nearby:
- Benkei Bridge: 700 m
- Akasaka Palace: 500 m
- Shimizudani Park: 450 m
- Wakaba Higashi Park: 650 m
- Site of Akasaka-Mitsuke Gate: 900 m
- Hotel New Otani Japanese Garden: 0 m
- Former Futabatei Shimei House Monument: 950 m
- Kioi Art Gallery Edo Ise-Katagami Kimono Museum: 650 m
Restaurants & cafes:
- Restaurantふくでん: 550 m
- Restaurant横浜家系ラーメン 港家: 650 m
- Cafe/barエクセルシオール カフェ: 650 m
Top attractions:
- Sotobori Park: 1.1 km
- Kensei Kinenkan: 1.8 km
- Inarizaka Monument: 2 km
- Minamimotomachi Park: 1 km
- Okamura Chair Museum: 1.3 km
- Sanpun-zaka Monument: 1.9 km
- Shinjuku Historical Museum: 1.5 km
- Takahashi Kiyoyoshi Memorial Park: 1.8 km
- Rentaro Taki Residence Mark Monument: 1.5 km
- Memorial of the First Akasaka Ward Office: 1.7 km
Natural beauty:
- Lake Shinobazu Pond: 6 km
Beaches in the neighbourhood:
- Odaiba Beach: 8 km
Public transport:
- Metro Kojimachi: 700 m
- Train Yotsuya Station: 1 km
- Train Ichigaya Station: 1.7 km
- Metro Akasaka Mitsuke Station: 1 km
Closest airports:
- Ibaraki Airport: 95 km
- Tokyo Haneda Airport: 16 km
- Narita International Airport: 67 km
ROOMS
- Estimated price from: $899. EXECUTIVE HOUSE ZEN - Deluxe Double Room - Non-Smoking with 1 extra-large double bed for 1 - 1 guests
- Estimated price from: $899. EXECUTIVE HOUSE ZEN - Deluxe Twin Room - Non-Smoking with 2 single beds for 1 - 1 guests
- Estimated price from: $982. EXECUTIVE HOUSE ZEN - Standard Double Room - Non-Smoking with 1 extra-large double bed for 1 - 1 guests
- Estimated price from: $982. EXECUTIVE HOUSE ZEN - Standard Twin Room - Non-Smoking with 2 single beds for 1 - 1 guests
- Estimated price from: $995. EXECUTIVE HOUSE ZEN - Premium Deluxe Double Room - Non Smoking with 1 extra-large double bed for 1 - 2 guests
- Estimated price from: $2,220. EXECUTIVE HOUSE ZEN - Junior Suite - Non Smoking Room with 1 extra-large double bed for 1 - 2 guests


FACILITIES
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service Additional charge
- Minimarket on site
- Air conditioning
- Non-smoking throughout
- Executive lounge access
- Wake-up service
- Heating
- Soundproofing
- Chapel/shrine
- Carpeted
- Lift
- Barber/beauty shop
- Ironing facilities
- Pants press
- Airport shuttle Additional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Outdoors:
- Garden
Wellness:
- Full body massage
- Foot massage
- Neck massage
- Back massage
- Spa facilities
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Transport:
- Public transport tickets Additional charge
Activities:
- Bicycle rental Additional charge
- Tennis court Additional charge
Living Area:
- Dining area
- Sofa
- Desk
Food & Drink:
- Coffee house on site
- Wine/champagne
- Kid-friendly buffet
- Kid meals Additional charge
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Japanese
Cleaning services:
- Daily housekeeping
- Trouser press Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
Business facilities:
- Fax/photocopying Additional charge
- Business centre
- Meeting/banquet facilities Additional charge
Great for your stay:
- Spa and wellness centre
- 2 restaurants
- Private bathroom
- Fitness centre
- Parking
- Free WiFi
- Air conditioning
- Room service
- View
- Flat-screen TV
Entertainment and family services:
- Babysitting/child services Additional charge
2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!:
- Opening times
- Open all year
- Adults only
- Opening times
- Seasonal ( Temporarily closed)
- All ages welcome
- Shallow end
Parking Free public parking is possible on site (reservation is not needed).:
- Parking garage
- Electric vehicle charging station
- Accessible parking


HOUSE RULES
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 22:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
102-8578 Tokyo-to, Chiyoda-ku Kioicho 4-1, Japan
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