Hyakunagaran

Great view. Very good food. We had super nice presidential suite. (A bit used )

What could be improved: The property is a bit old . There are some parts that shall be changed upgraded . The owner shall invest money in order to have high standard and not destroyed parts with this cost . I did not liked that we did not get breakfast when leaving the property (early morning) with such a price and statement that this is 1 of top world hotels by Forbes 23 it was very disappointing . The beach is very small and in my opinion they shall take off the stones at the entrance to the water.

It is not clear how they charge massage : the price agreed was 11.000 and first day they have charged 11.000 and then the next day they have charged without saying : 12.500 ? Why no explanation .

Same with yoga : price for the instructor agreed 8.000 and the next day when we came 3 persons the price went up to 12.000( why ? If it was my private instructor ) ? No information in advance and explanation .

Hyakuna Garan is a beautiful gem, slightly quirky yet delightful. Set off a cliff (the lobby is on the 3rd level), the cliff face is lushly landscaped with trees and plants growing among a few large Ghibli-esque statues. The public areas are wonderful with glass panels allowing viewing of the "Ghibli" landscape on the cliff side and offering open views of the ocean on the other side. The resort is carefully built around mature banyan trees and is entirely constructed out of natural wood, limestone and marble. The open air baths are a major delight - very private with the outdoor bath, great views of the sea and deck chairs for restful and quiet contemplation. Each bath pavilion is individually named, with the Kanji character for "Hermitage" which is both quaint and apt. The food is excellent - the intricate Kaiseki style dinners are the highlight of the day. Hyakuna has staff speaking fluent English which is a major convenience for foreign guests. We hardly ventured out of the resort during the 3 days there. Overall we appreciated the peace, quiet and solitude - even though the resort was probably well booked during our stay.

What could be improved: None

We travel frequently & have stayed at many accommodations. This is up there with the best.
Location overlooking the ocean. Large room with balcony is excellent.
Bathroom with ocean views.
Private rooftop bath area was unique.
Staff so helpful.
Food amazing.

Everything. The journey/drive to Hyakunagaran from the airport. From entering the carpark, the welcoming staff, the reception and the 86sqm room with 2x queen size bed each right up to the roof top bath. These are the best physical spaces we did not expect (booked with only limited info). Importantly both wife and I were so relaxed that we will be back.

What could be improved: What didn't I like? No having more time there in Okinawa.

Extremely friendly staff and a very pleasant stay in general. The rooms are nice and everything is clean and spacious. The staff really tries everything to realise your wishes. Proper 5 star service. The little remote area protects you from bigger tourism groups and there is a nice cafe just next to the hotel in the hills.

What could be improved: Just had some minor issues in communicating the details of my stay but the staff speaks english. May have been better if my japanese was better though. And the beach part of the hotel had more stones and shells than i would have expected from the pictures.