Jozankei Tsuruga Resort Spa Mori no Uta

061-2302 Hokkaido, Jozankei, Minami-ku Jozankeionsen-higashi 3-192, Japan
HOTEL OVERVIEW
Honestly, I wasn’t expecting much when I first pulled up to Jozankei Tsuruga Resort Spa Mori no Uta – I mean, the name alone is a mouthful, right? But this place completely changed my perspective on what a hot spring resort could be. Tucked into the Jozankei valley about 30 minutes from central Sapporo, it’s got this incredible forest setting that makes you forget you’re still technically in the city. The building itself is this sleek, modern take on traditional Japanese architecture, and you know what really got me? The lobby has these floor-to-ceiling windows that frame the mountain views perfectly – I actually spent way too much time just sitting there with coffee before even checking in.
The onsen here is honestly the star of the show, and I’ve been to quite a few around Hokkaido. They’ve got both indoor and outdoor baths, but the rotenburo (outdoor bath) is where you want to be, especially if you’re visiting in winter when there’s snow on the trees. The water comes from natural hot springs right there in Jozankei – locals have been soaking in these waters for over 150 years, which kind of puts things in perspective. What I really appreciated was how they managed the crowds; even during peak times, it never felt rushed or overcrowded like some of the more touristy spots. The spa treatments are pretty exceptional too – they use local ingredients like Hokkaido kelp and sea salt, which sounds gimmicky but actually works.
The rooms are spacious by Japanese standards, and most have those same forest views I mentioned. I stayed in one of the Japanese-Western style rooms, which gave me the best of both worlds – tatami areas for that authentic feel, but also a proper bed and sitting area. The kaiseki dinners are where this place really shows off – they source ingredients locally, so you’re getting Hokkaido crab, uni, and beef that’s actually from the region, not flown in from somewhere else. Breakfast was this amazing mix of Japanese and Western options, and they do this thing with local Jozankei honey that I’m still thinking about.
One thing to keep in mind – parking is free and easy, which is huge if you’re driving from Sapporo, but the shuttle service from Jozankei Onsen station is pretty reliable too. The area gets busy during autumn foliage season (late September through October) and winter illumination periods, so book ahead if you’re planning around those times. I mean, the 8.9 rating makes sense once you’re there – it’s not perfect (the Wi-Fi can be spotty in some rooms, and English-speaking staff is hit or miss), but it nails the things that actually matter for a hot spring getaway.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.4
Comfort: 9.3
Location: 8.5
Free WiFi: 9.5
Facilities: 9.2
Cleanliness: 9.3
Value for money: 8.2
Kalwin from Australia (1 March 2025)
Beautiful scenery, high quality and wide range of amenities, delicious food, lovely customer service. Provided shuttle service for easy transportation to and from the ryokan
シエラ from United States (2 March 2025)
The dinner was amazing and the service was unparalleled! We loved the lounge!
What could be improved: Nothing! It was wonderful@
Justin from United States (24 February 2025)
Great onsen, rooms, and food!
What could be improved: nothing!
Pau from Australia (18 February 2025)
This is the 2nd time we were here.
We love:
The buffet and selection of alcohol. We can pay extra to have free flow of wine and sake.
The harp performance and marshmallow by the fire.
Outdoor Onsen.
Room settings.
What could be improved: No private onsen to be booked.
Daena from Hong Kong (22 January 2025)
The best hotel in Jozankei, Sapporo. We booked the cottage due to the outdoor onsen. We very much enjoyed the restaurant and loved the food options! Our favorite was the almond tuilles and milk soft serve ice cream. Highly recommended!
Becky from Singapore (26 December 2024)
The property was very relaxing in general and everything was carefully thought out. I especially enjoyed the harp performance and marshmallow toasting session at the lobby at night. The breakfast and dinner spread was amazing as well. There were plenty of parking at the location.
What could be improved: Nothing!
Arvi from Philippines (18 December 2024)
Food was great, both breakfast and dinner lunch. I just wish they had more options and bigger portions for that awesome steak. The only "not so positive" thing that I experienced during our stay is that gaze from the "Steak" staff who's preparing the portions. It felt like she didn't want me there anymore after 5 servings. There are only 2-3slices...
Wan from Malaysia (17 December 2024)
Breathtaking views room as well as dining area and common area, especially when it’s snowing. Facilities are modern and relaxing. Food wise it’s not bad with a variety of Japanese cuisine and Japanese western fusion. Staffs are very helpful and friendly. Their attention to details are impressive. Witnessed them patiently assist the physically...
Patsy from Singapore (30 October 2024)
Posh hotel with very attentive and helpful staff. Buffet dinner has a good spread of quality food. Breakfast was decent and acceptable range of choices. There is evening entertainment at the lounge area where a harpist will play some soothing music. What could be improved: Bathroom & toilet are rather small. There is no bedroom slipper provided...
Nee from Thailand (29 October 2024)
Onsen and all facilities and services
What could be improved: Not available
SURROUNDINGS
What's nearby:
- Sapporo Artpark: 19 km
- Kappa Daio Statue: 1.1 km
- Sapporo Art Museum: 19 km
- Jozankei Dam Museum: 2.9 km
- Sapporo Salmon Museum: 19 km
Restaurants & cafes:
- Restaurant岩はし: 16 km
- Restaurant宮の森れんげ堂: 27 km
- Restaurant炭の灯かりWA!GAJA: 18 km
Ski lifts:
- Fujino Healthland No.1 Pair Lift: 11 km
- Fujino Healthland No.1 Romance Lift: 11 km
- Fujino Healthland No.2 Romance Lift: 11 km
Public transport:
- Metro Makomanai Station: 18 km
Closest airports:
- Okadama Airport: 34 km
- New Chitose Airport: 60 km
ROOMS
- Estimated price from: $330. Twin Room - Buffet Breakfast + Buffet Dinner Included - Non-Smoking for Max persons: 1
- Estimated price from: $393. Twin Room - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 2 single beds for 1 - 2 guests
- Estimated price from: $478. Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 2 single beds and 2 futon beds for 1 - 2 guests
- Estimated price from: $481. Deluxe Twin Room - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 2 single beds for 1 - 2 guests
- Estimated price from: $516. Deluxe Room with Tatami Area - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 2 single beds and 2 futon beds for 1 - 2 guests
- Estimated price from: $549. Deluxe Twin Room with Stone Sauna - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 2 single beds for 1 - 2 guests
- Estimated price from: $851. Cottage with Private Open-Air Bath(2-3 Adults) - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 2 single beds and 1 sofa bed for 1 - 2 guests
- Estimated price from: $851. Cottage with Private Open-Air Bath(2-5 Adults) - Buffet Breakfast + Buffet Dinner Included - Non-Smoking with 4 single beds and 1 sofa bed for 1 - 2 guests


FACILITIES
View:
- Mountain view
- View
Bedroom:
- Wardrobe or closet
- Alarm clock
General:
- Shuttle service
- Pet basket
- Minimarket on site
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Kitchen:
- Coffee machine
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Terrace
Wellness:
- Yoga classes
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body treatments
- Facial treatments
- Beauty Services
- Public Bath
- Open-air bath
- Hot spring bath
- Massage Additional charge
- Spa and wellness centre Additional charge
- Sauna
Activities:
- Live music/performance
- Walking tours Additional charge
- Canoeing Additional charge Off-site
- Skiing Off-site
Living Area:
- Seating Area
- Desk
Food & Drink:
- Wine/champagne Additional charge
- Kid-friendly buffet
- Bar
- Restaurant
- Tea/Coffee maker
Languages spoken:
- English
- Japanese
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- Smoke alarms
- Key access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Telephone
- TV
Reception services:
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- Spa and wellness centre
- Restaurant
- Private bathroom
- Parking
- Free WiFi
- Air conditioning
- View
- Flat-screen TV
- Shuttle service (free)
- Free parking
Parking Free private parking is possible on site (reservation is not needed).:
- Valet parking


HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 5 rooms, different policies and additional supplements may apply.
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 19:30
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 06:00 to 10:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
061-2302 Hokkaido, Jozankei, Minami-ku Jozankeionsen-higashi 3-192, Japan
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