JW Marriott Phoenix Desert Ridge Resort & Spa

5350 East Marriott Drive, Desert View, Phoenix, AZ 85054, United States

Guest reviews: 8.8

JW Marriott Phoenix Desert Ridge Resort & Spa Overview

First Impressions

When you pull up to JW Marriott Phoenix Desert Ridge Resort & Spa, honestly, the scale of this place hits you immediately. It’s this sprawling five-star desert oasis that somehow manages to feel both grand and welcoming — which isn’t easy to pull off. The lobby alone stretches on forever, with these soaring ceilings and warm desert tones that make you feel like you’ve stepped into some upscale southwestern dream. I mean, you know you’re in for something special when the check-in process feels more like a warm greeting than a transaction.

Location & Setting

The resort sits in Phoenix‘s northeast valley, and honestly, the location is pretty brilliant. You’re far enough from the city chaos to feel like you’re in your own desert sanctuary, but close enough that Scottsdale’s shopping and dining scene is just a quick drive away. What really struck me is how they’ve positioned everything — the main buildings face the mountains, so you get these incredible sunrise views that’ll make you want to wake up early (trust me on this). The grounds are massive, actually — we’re talking 316 acres of desert landscape that’s been thoughtfully developed without feeling overdone.

The Room Experience

The room I stayed in was one of their standard resort rooms, and well, “standard” feels like an understatement here. The space is generous — probably around 500 square feet — with this warm desert palette that somehow manages to feel both sophisticated and relaxing. You know what I loved? The bathroom setup with the separate soaking tub and walk-in shower. After a day exploring the desert, that tub becomes your best friend. The balcony views vary depending on your room placement, but even the courtyard-facing ones have their charm with the resort’s lush landscaping.

Dining & Activities

The breakfast situation here is actually pretty impressive — they do this American buffet spread at their main restaurant that covers everything from fresh fruit to made-to-order omelets. But honestly, what sets this place apart is the sheer variety of things you can do without leaving the property. The spa is this 41,000-square-foot sanctuary that feels like a destination in itself, and the lazy river — yeah, they have a lazy river — is surprisingly relaxing even for adults. The golf courses nearby are top-notch too, which explains why I saw so many golf bags in the lobby.

Why Guests Love It

There’s something about this resort that just works for couples — maybe it’s the romantic desert sunsets or the fact that you can easily spend days here without running out of things to do together. The parking is handled seamlessly (and it’s included, which is always a relief), and the staff genuinely seems to care about making your stay memorable. I think what really makes the difference is how they’ve managed to create this sense of escape while still providing all the luxury touches you’d expect from a JW Marriott. It’s the kind of place where you arrive planning to explore Phoenix and end up spending most of your time just enjoying the resort itself.

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Hotel Highlights

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Reviews

Staff: 9.2

Comfort: 9.4

Location: 9.1

Free WiFi: 8.3

Facilities: 9.1

Cleanliness: 9.3

Value for money: 7.5

Sharron from United States

9/10

Beautiful, spacious rooms delicious restaurants

Jamie from United States

9/10

The ambiance is great

Javier from United States

9/10

Staff was very nice and very clean

Cool from United States

9/10

Comfortable

Debra from United States

9/10

All very good.

Jan from Poland

9/10

really nice place, nice hospitality, price - logically high, but personel acts very fair.

Ml from United States

9/10

I liked the hotel and the attentiveness of the staff.

Susan from United States

8/10

newvslides, lazy river

Richard from United States

9/10

Great people! Relaxing environment! Loved the lazy river!

Colleen from United States

9/10

The service was outstanding, Everyone was friendly and very happy/helpful. I wish you would have pool noodles and two chairs in the room for both people to sit at the table to eat the wonderful room service food.

Surroundings

What's nearby:

  • Family Center: 2.7 km
  • Paradise Valley Park: 7 km
  • Aviano Community Park: 2.9 km
  • Reach 11 Sports Complex: 6 km
  • Musical Instrument Museum: 3.1 km
  • Cave Buttes Recreation Area: 10 km
  • City of Tempe Municipal Park: 8 km
  • Reach 11 West Sports Complex: 6 km

Restaurants & cafes:

  • Cafe/bar Starbucks: 40 m
  • Cafe/bar Canyon Spring's Bar & Grill: 950 m

Natural beauty:

  • Peak Shadow Mountain (587m): 13 km

Closest airports:

  • Scottsdale Airport: 11 km
  • Luke Air Force Base: 47 km
  • Phoenix Sky Harbor International Airport: 35 km

JW Marriott Phoenix Desert Ridge Resort & Spa Rooms

  • Guest Room, 1 King with 1 extra-large double bed for 3 adults, 2 children
  • JW Griffin Club for 2, Club lounge access, Guest room with 1 extra-large double bed for 3 adults, 2 children
  • 1 Bedroom Executive Suite, 1 King, Sofa bed, Balcony with 2 × 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Guest room, 1 King, Mountain view, Balcony with 1 extra-large double bed for 3 adults, 2 children
  • Guest room, 1 King, Resort view with 1 extra-large double bed for 3 adults, 2 children
  • Junior Suite, 1 King, Sofa bed, Balcony with 2 × 1 extra-large double bed for 4 adults, 3 children
  • Guest room, 2 Double with 2 double beds for 4 adults, 3 children
  • Guest room, 2 Double, Mountain view, Balcony with 2 double beds for 4 adults, 3 children
  • Guest room, 1 King, Botanical Garden view, Balcony with 1 extra-large double bed for 3 adults, 2 children
  • Guest room, 2 Double, Botanical Garden view, Balcony with 2 double beds for 4 adults, 3 children
  • Guest room, 1 King, Pool View, Balcony with 1 extra-large double bed for 3 adults, 2 children
  • Guest room, 2 Double, Pool View, Balcony with 1 extra-large double bed for 4 adults, 3 children
  • JW Griffin Club for 2, Club lounge access, Guest room with 2 double beds for 4 adults, 3 children
  • Guest room, 2 Double, Resort view with 2 double beds for 4 adults, 3 children
  • Renovated King Room with Adapted Tub - Mobility and Hearing Accessible with 1 extra-large double bed for 3 adults, 2 children
  • Renovated Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds, Resort View and Adapted Tub - Mobility and Hearing Accessible with 2 large double beds for 4 adults, 3 children
  • King Room with Resort View/Fire Pit/Patio with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Resort View/Fire Pit/Patio with 2 large double beds for 2 adults, 1 child
  • Studio King Suite with Sofa Bed for 2 adults, 1 child
  • Peloton Wellness King Suite with Sofa Bed and Balcony for 2 adults, 1 child
  • One-Bedroom Sundeck King Suite with Sofa Bed and Pool View for 2 adults, 1 child
  • One-Bedroom King Suite with Atrium View and Roll-in Shower - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Adapted Tub - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible with 2 large double beds for 2 adults, 1 child
  • One-Bedroom King Suite with Atrium View and Tub - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible with 2 large double beds for 2 adults, 1 child
  • Executive One-Bedroom King Suite with Roll-In Shower - Mobility Accessible with 2 large double beds for 2 adults, 1 child
  • King Room - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Resort View - Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds and Resort View - Hearing Accessible with 2 large double beds for 2 adults, 1 child
  • King Room with Roll-in Shower - Mobility and Hearing Accessible with 1 extra-large double bed for 2 adults, 1 child
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Facilities

General:

  • Minimarket on site
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Happy hour Additional charge
  • Themed dinner nights
  • Bike tours
  • Tennis equipment
  • Water park
  • Kids' club Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Games room
  • Golf course (within 3 km) Additional charge
  • Tennis court

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Auditory guidance
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge

Entertainment and family services:

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services Additional charge

Parking Private parking is possible on site (reservation is not needed) and costs U S$27 per day.:

  • Valet parking
  • Accessible parking

6 swimming pools Pool 1 - outdoor Free! Pool 2 - outdoor Free! Pool 3 - outdoor Free! Pool 4 - outdoor Free! Pool 5 - outdoor Free! Pool 6 - outdoor Additional charge:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Opening times
  • Open all year
  • Adult only
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Opening times
  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Water slide
  • Pool/beach towels
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
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House Rules at JW Marriott Phoenix Desert Ridge Resort & Spa

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

JW Marriott Phoenix Desert Ridge Resort & Spa Location

5350 East Marriott Drive, Desert View, Phoenix, AZ 85054, United States

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