JW Marriott San Antonio Hill Country Resort & Spa

23808 Resort Parkway, San Antonio, TX 78261, United States

Guest reviews: 8.5

HOTEL OVERVIEW

Look, I’ve stayed at my fair share of Texas resorts, but the JW Marriott Hill Country actually surprised me – and honestly, that’s saying something because I went in with pretty high expectations. The moment you pull up that winding drive on Resort Parkway (which, by the way, feels like you’re driving into some kind of Texas fantasy with all those oak trees), you get why this place has that 8.5 rating. It’s not trying too hard to be fancy, but there’s this immediate sense that they’ve thought about every detail.

The location is what really gets me though. You’re technically still in San Antonio – I mean, you can hit downtown in about 30 minutes if traffic’s decent – but you feel like you’ve escaped to actual Hill Country. And I don’t just mean the marketing version of Hill Country, I’m talking about that rolling terrain where you can actually see stars at night and hear… well, not much of anything except maybe some distant music from the resort’s outdoor areas. The spa situation here is legitimately good too, not just one of those hotel spas where they’ve stuck a massage table in a converted conference room. They’ve got this whole sanctuary thing going on, and after spending a day exploring the River Walk or dealing with San Antonio heat, you’ll appreciate having a proper place to decompress. What I really respect is how they’ve managed to feel upscale without being stuffy – the staff actually seems to enjoy working there, which you notice in little ways like how they remember your coffee order or don’t make you feel weird for wandering around in resort casual clothes.

Here’s the thing that’ll probably matter most to you: this place works whether you’re trying to get away from everything or you’re using it as a base to explore. The rooms are solid (good AC, thank god, because Texas summers are no joke), parking is easy and free, and they’ve got enough on-site stuff that you don’t have to venture out every single day if you don’t want to. The pool area gets busy during peak times – weekends and school holidays especially – but even then it doesn’t feel overcrowded. And honestly? For a 4-star property, they punch above their weight. I’ve stayed at places with more stars that felt way more corporate and soulless. This one manages to capture that authentic Texas hospitality thing without laying it on too thick with the cowboy kitsch. If you’re looking for a place where you can actually relax but still have access to San Antonio when you want it, this is your spot.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.9

Comfort: 8.8

Location: 9.1

Facilities: 8.9

Cleanliness: 8.9

Value for money: 7.7

Amy from Australia

9/10

My husband and I stayed here for two nights for our honeymoon. We originally booked a regular king room but on check-in, we were lucky enough to be helped by Caitlin, who upgraded us to a suite on the ground floor! We were thrilled and loved the room - especially the bathtub and the private patio. We were also very happy to be in a quiet wing of...

Amy from Australia

9/10

My husband and I stayed here for two nights for our honeymoon. We originally booked a regular king room but on check-in, we were lucky enough to be helped by Caitlin, who upgraded us to a suite on the ground floor! We were thrilled and loved the room - especially the bathtub and the private patio. We were also very happy to be in a quiet wing of the resort. The pools , restaurants and grounds are spectacular. The water slides are also good fun and the long lines move quickly. Looking forward to coming back here with family in the future.

Tapia from United States

9/10

Texasmedic22 from United States

9/10

The amenities, services, and on site restaurants were all pleasant.

Nadine from United States

8/10

The decorations were nice. Service was great.

Martin from United States

9/10

love the Inhalation and the private pool.

Christopher from United States

9/10

Amenities and service

Alan from United States

9/10

Nice amenities and very well maintained grounds. Great place for a conference.

Suaad from United Arab Emirates

8/10

My son loved the water park

Philip from United States

9/10

We loved everything about or stay. The property was beautiful, rooms and all amenities were fantastic. The onsite restaurants were all wonderful, and really went out of their way to accommodate a food allergy. We cannot say enough about how great every member of the staff was.

Tony from United States

9/10

The room where we slept was comfortable.

SURROUNDINGS

Restaurants & cafes:

  • Restaurant18 Oaks Steakhouse: 4 m
  • Cafe/bar Bahia Bowls Encino Park: 5 km

Natural beauty:

  • Peak Classen Hill (374m): 5 km

Closest airports:

  • San Antonio International Airport: 20 km

ROOMS

  • Guest room, 1 King Bed with 1 extra-large double bed for 5 adults, 4 children
  • Guest room, 1 King Bed, Deluxe room with view and Juliette balcony with 1 extra-large double bed for 5 adults, 4 children
  • Executive One-Bedroom Suite with 2 × 2 double beds for 5 adults, 4 children
  • Luxury Two-Bedroom Suite with 2 × 1 extra-large double bed for 5 adults, 4 children
  • Guest room, 1 King Bed, Deluxe room with view and walkout patio or full balcony with 1 extra-large double bed for 5 adults, 4 children
  • King Suite with Sofa Bed and Golf View with 2 × 1 extra-large double bed for 5 adults, 4 children
  • Queen Room with Two Queen Beds with 1 large double bed for 5 adults, 4 children
  • Deluxe Queen Room with Two Queen Beds and Juliette Balcony with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • Deluxe Queen Room with Two Queen Beds and Balcony with 1 large double bed for 5 adults, 4 children
  • Walkout to Pool, Guest room, 1 King, Sofa bed with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • Walkout to Pool, Guest room, 2 Queen with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • King Room with Juliet Balcony - Hearing Accessible with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • King Room with Tub and Juliet Balcony - Mobility and Hearing Accessible with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • King Room with Roll-In Shower and Juliet Balcony - Mobility and Hearing Accessible with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • King Room with Transfer Shower and Juliet Balcony - Mobility and Hearing Accessible with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
  • Queen Room with Two Queen Beds, Transfer Shower and Juliet Balcony - Mobility and Hearing Accessible with 2 large double beds for 5 adults, 4 children
  • Deluxe King Room with Transfer Shower and Juliet Balcony - Mobility and Hearing Accessible with 1 extra-large double bed and 1 sofa bed for 5 adults, 4 children
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FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Adult only
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Terrace
  • Garden

Wellness:

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Walking tours
  • Water park Additional charge
  • Kids' club Additional charge
  • Table tennis
  • Billiards
  • Games room
  • Golf course (within 3 km) Additional charge
  • Tennis court Additional charge

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • 6 restaurants
  • Parking
  • Private bathroom
  • Spa and wellness centre
  • WiFi
  • Air conditioning
  • Flat-screen TV
  • Fitness centre
  • Room service
  • Facilities for disabled guests

Entertainment and family services:

  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services Additional charge

Parking Public parking is possible on site (reservation is not needed) and charges may be applicable.:

  • Electric vehicle charging station

4 swimming pools Pool 1 - outdoor Additional charge Pool 2 - outdoor Additional charge Pool 3 - outdoor (kids) Additional charge Pool 4 - outdoor Additional charge:

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Open all year
  • Adult only
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

23808 Resort Parkway, San Antonio, TX 78261, United States

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