Kannawaen

874-0045 Oita, Beppu, Kannawa 345, Japan

Guest reviews: 9.1

HOTEL OVERVIEW

You know what struck me first about Kannawaen? The smell. I mean that in the best way possible – walking up to this place on that narrow Kannawa street, you’re hit with this incredible sulfuric steam that’s just… well, it’s pure Beppu. The hotel sits right in the heart of the hot spring district, and honestly, you can’t get more authentic than this. It’s one of those ryokan-style places that manages to feel both traditional and surprisingly comfortable for a 4-star spot.

The thing about staying in Kannawa is that you’re basically living inside a geothermal wonderland. From my room window, I could see steam venting from the ground across the street – locals actually use these natural steam vents to cook vegetables and eggs, which you’ll probably end up doing yourself because it’s impossible to resist. The hotel staff will point you toward the best public onsen nearby (there are literally dozens within walking distance), but honestly, their own baths are pretty fantastic. The water has that proper mineral bite to it, and late evening soaks became my daily ritual pretty quickly.

What really sets Kannawaen apart though is how they’ve nailed that balance between authentic Japanese hospitality and practical comfort. The rooms aren’t huge – this is Japan, after all – but everything feels thoughtfully designed. Tatami floors, low tables, the whole traditional setup, but with modern touches that actually work. The futon bedding is way more comfortable than you’d expect, and the air circulation is surprisingly good considering you’re surrounded by hot springs. I was worried about the sulfur smell being overwhelming indoors, but they’ve got that figured out.

The staff here really knows their stuff too. Not just the usual polite service – though that’s definitely there – but genuine local knowledge. They’ll tell you which onsen are less crowded in the mornings, where to grab the best steamed buns in the neighborhood, and how to navigate the winding streets without getting completely lost. Parking can be a bit tricky since the streets in this area are pretty narrow, but they’ve got a small lot and the staff will actually help you squeeze in if you’re not confident with tight spaces.

Location-wise, you’re about a 15-minute walk from Beppu Station, but honestly, once you’re settled in Kannawa, you might not want to leave. There’s something almost hypnotic about this neighborhood – the constant gentle hissing of steam, locals going about their daily routines around these ancient hot springs, tiny shops selling everything from onsen eggs to handmade soaps. It gets busy during cherry blossom season and the autumn months, but even then, it never feels touristy in that overwhelming way.

If I’m being completely honest, this isn’t the place for someone wanting a typical hotel experience. But if you want to actually understand what makes Beppu special – beyond just the Instagram shots of colorful hot springs – Kannawaen gives you that authentic immersion without sacrificing comfort. That 9.1 rating makes perfect sense once you’ve spent a night here.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 9.5

Location: 9.3

Free WiFi: 8.6

Facilities: 9.3

Cleanliness: 9.4

Value for money: 8.2

Andrew from Singapore (14 December 2024)

10/10

The property reached out to us beforehand to check on the needs of my kids and when I told them my daughter had a milk allergy, went out of their way to ensure that appropriate measures were taken to cater to her. We felt very welcome.

Marcelo from Brazil (10 January 2025)

10/10

The hospitality and all the attention from the staff was awesome. The food was excellent, exceeding our expectations. The room was very clean and the amenities were fabulous. The price of the drinks and goods was very fair.

What could be improved: Nothing

Kin from Malaysia (2 January 2025)

9/10

Very attentive and friendly staff members, always ready to assist with any queries.

Kam from China (27 December 2024)

10/10

Very spacious, quiet, comfortable, convenient sightseeing

What could be improved: Outdoor Onsen is a bit cold

Xue from United States (24 December 2024)

10/10

The onsen is super comfortable.

Crystal from United States (23 December 2024)

10/10

The property is clean and beautiful. We also like the private outdoor hot spring! Staff is really nice and friendly.

What could be improved: The dinner portion seems to be little less than other ryokans that I have been to.

Lynn from United States (17 December 2024)

8/10

The property is very interesting
Is a very large facility with a long walkway to the room

Nathanael from United Kingdom (25 October 2024)

10/10

Absolutely stunning hotel and room. I’ve never felt as relaxed as I have staying at a hotel before, the room with the private onsen is 100% worth it. We tried both the breakfast and the dinner (not the tenpanyaki option), and the food was delightful albeit pricey. Location wise the hotel is perfect if you want to see the hot springs, being...

Nathanael from United Kingdom (25 October 2024)

10/10

Absolutely stunning hotel and room. I’ve never felt as relaxed as I have staying at a hotel before, the room with the private onsen is 100% worth it. We tried both the breakfast and the dinner (not the tenpanyaki option), and the food was delightful albeit pricey.
Location wise the hotel is perfect if you want to see the hot springs, being practically in between 2 of the 7 hells. Would definitely come again if I’m ever stressed.

What could be improved: No complaints

Julie from Australia (16 October 2024)

10/10

Everything

What could be improved: Nothing

Daniel from United States (3 October 2024)

10/10

This was easy by far one of the best experiences I’ve ever had with my family traveling. Upfront it is a beautiful location very conveniently located to visiting five of the seven “Hells”. The grounds provide a calm and relaxing environment with mountain views. The staff was exceptional and patient helping us truly enjoy this place with our young...

Daniel from United States (3 October 2024)

10/10

This was easy by far one of the best experiences I’ve ever had with my family traveling. Upfront it is a beautiful location very conveniently located to visiting five of the seven “Hells”. The grounds provide a calm and relaxing environment with mountain views. The staff was exceptional and patient helping us truly enjoy this place with our young children. Our room included and in room traditional Japanese bath. We were able to launch by car to visit Kifune castle and Takasakiyama. Despite initially being told reservations would not be available for Teppanyaki the staff went above and beyond to try to find an opening and ultimately accommodated us. The food was excellent. The location is also convenient to a nearby 7-Eleven for snacks and re-supply for day outings. The check-in and checkout process works very well.

What could be improved: Leaving!

SURROUNDINGS

What's nearby:

  • Beppu Park: 5 km
  • Beppu Tower: 6 km
  • Yayoi Tengu: 6 km
  • Beppu Art Museum: 6 km
  • Umitamago Aquarium: 10 km
  • Yukemori Observatory: 2 km
  • Oita Fragrance Museum: 1.8 km
  • Jumonjibaru Observatory: 4.9 km
  • Statue of Kumahachi Aburaya: 6 km
  • Beppu City Traditional Bamboo Crafts Center: 3.2 km

Restaurants & cafes:

  • Restaurantひでさん: 1.3 km
  • Restaurant Hotto Motto Beppu Tsurumi: 1.4 km
  • Restaurant亀正くるくる寿し横断道路店: 1.4 km

Top attractions:

  • African Safari: 11 km
  • Nikaido Museum of Art: 12 km
  • Sagiridai Observatory: 16 km
  • Hijimachi History Museum: 11 km
  • Kaiten Oga Training Base Memorial Park: 18 km

Natural beauty:

  • Mountain Mount Yufu: 14 km

Public transport:

  • Train亀川: 4.5 km
  • Train別府大学: 3 km

Closest airports:

  • Oita Airport: 35 km
  • Kitakyushu Airport: 99 km

ROOMS

  • Estimated price from: $335. Superior Western-Style Room with Tatami Area with Open-Air bath for Max persons: 1
  • Estimated price from: $438. Superior Western-Style Room with Tatami Area with Open-Air bath with 2 double beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $510. Western-Style Room with Tatami Area with Open-Air Bath - Annex - with 2 double beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $532. [Sora] Western-Style Room with Tatami Area with Indoor Bathroom with 2 double beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $554. Deluxe Western-Style Room with Tatami Area with Open-Air Bath - Annex - with 2 double beds and 4 futon beds for 1 - 2 guests
  • Estimated price from: $576. [Sora] Western-Style Room with Tatami Area with Indoor Bath and Open-Air Bath with 2 double beds and 2 futon beds for 1 - 2 guests
  • Estimated price from: $773. Premium Western-Style Room with Tatami Area with Indoor Bath and Open-Air Bath with Swimming Pool (Only Summer) - Tsutsuji - with 2 × 2 double beds and 4 futon beds for 1 - 2 guests
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FACILITIES

General:

  • Designated smoking area
  • Air conditioning
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Bathroom:

  • Private bathroom

Outdoors:

  • Garden

Services:

  • Daily housekeeping
  • Vending machine (drinks)
  • Concierge service
  • Luggage storage
  • Fax/photocopying
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge

Wellness:

  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Spa and wellness centre Additional charge

Food & Drink:

  • Coffee house on site
  • Wine/champagne Additional charge
  • Kid meals
  • Restaurant

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English
  • Japanese
  • Chinese

Safety & security:

  • Safety deposit box

Most popular facilities:

  • Non-smoking rooms
  • 2 restaurants
  • Free parking
  • Facilities for disabled guests
  • Spa and wellness centre
  • Free WiFi
  • Hot spring bath
  • Exceptional breakfast

Parking Free private parking is possible on site (reservation is needed).:

  • Valet parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 22:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

874-0045 Oita, Beppu, Kannawa 345, Japan

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