Karuizawa Prince Hotel East

389-0193 Nagano, Karuizawa, Karuizawa 1016-75, Japan

Guest reviews: 8.4

HOTEL OVERVIEW

Honestly, the Karuizawa Prince Hotel East caught me off guard – and I mean that in the best way possible. You know how some resort hotels try too hard to impress you the moment you walk in? This place actually has that effortless confidence that comes from being genuinely good at what it does. The lobby has this clean, almost minimalist Japanese aesthetic that somehow feels both sophisticated and welcoming, which is trickier to pull off than you’d think.

What really struck me was how they’ve positioned themselves in Karuizawa. If you’ve never been to this part of Nagano, it’s basically where Tokyo folks escape to when they want mountain air without completely roughing it – think of it as Japan’s answer to the Hamptons, but with way better hiking trails. The hotel sits right in the sweet spot where you can walk to Karuizawa Station (seriously, it’s maybe a five-minute stroll), but you’re still surrounded by enough greenery that you forget you’re in a resort town. The noise level is practically nonexistent, which I appreciated after spending time in busier parts of Japan.

The rooms are spacious by Japanese standards – I mean, you’re not going to feel cramped, and there’s actually room to spread out your luggage without creating an obstacle course. The views vary depending on which side you’re on, but honestly, even the “lesser” views are pretty decent because the whole area is just naturally beautiful. What I really loved was how they’ve thought about the little things: the bathroom setup actually makes sense (you’d be surprised how often this isn’t the case), and the beds are that perfect firmness that somehow works for both back sleepers and side sleepers. Check-in was smooth – no drama, no waiting around, just efficient and friendly service that felt genuine rather than scripted.

Here’s what you should know if you’re planning a trip: spring and fall are absolutely gorgeous here, but they’re also when everyone else has the same idea, so book early. Summer’s great too, especially if you’re trying to escape Tokyo’s humidity – the temperature difference is noticeable. Winter’s a whole different vibe with the snow, though you’ll want to check train schedules because weather can occasionally mess with transportation. The hotel’s restaurant scene is solid (the breakfast spread is particularly good), but don’t sleep on exploring some of the local spots within walking distance – there’s this whole little area with cafes and shops that feels authentically Karuizawa rather than touristy.

Parking’s free and easy, which matters more than you might think when you’re dealing with luggage and trying to figure out a new place. The staff’s English is good enough that you won’t have any communication issues, and they seem to genuinely know the area well – like, they can give you actual hiking recommendations rather than just pointing you toward the most obvious tourist spots. At the end of the day, it’s the kind of place that just works without making a big fuss about it, and sometimes that’s exactly what you want from a hotel.

HOTEL HIGHLIGHTS

Image 2 of Karuizawa Prince Hotel EastImage 3 of Karuizawa Prince Hotel East

Reviews

Staff: 8.9

Comfort: 8.8

Location: 9.1

Free WiFi: 8.8

Facilities: 8.5

Cleanliness: 8.7

Value for money: 7.8

Doreen from Singapore (1 March 2023)

9/10

great location and staff are all super helpful and friendly. Sato San at the Hotel East was extremely welcoming and helpful. he send us back to our cottage although he was very busy and he is very professional, always with a cheerful smile!

Viebeke from Indonesia (27 March 2025)

9/10

Convenient
Right on the ski slopes
Watch the slopes from windows of the rooms
6 minutes walk to mall
10 minutes walk to Starbuck

Yingbkk from Thailand (17 February 2025)

9/10

location next to ski slope. bus circulated provided so we can go eat at Shopping plaza near by everyday. very convenient. there's outlet shopping nearby for shoppers/non-skiers. Ritmo ski school is nice. Our kids had fun. What could be improved: the ski resort is small. suitable for beginner, kids. for skiers who want to explore many trails, you...

Yingbkk from Thailand (17 February 2025)

9/10

location next to ski slope. bus circulated provided so we can go eat at Shopping plaza near by everyday. very convenient. there's outlet shopping nearby for shoppers/non-skiers. Ritmo ski school is nice. Our kids had fun.

What could be improved: the ski resort is small. suitable for beginner, kids. for skiers who want to explore many trails, you should find other resorts.

Kimberly from Singapore (23 January 2025)

8/10

The location of this hotel was great as it's right by the start of the ski slopes and rental shops! It's also linked to the premium outlet mall which is less than 5 mins walk. Very convenient! The Prince property is made up of multiple hotels, and we were lucky to book this hotel as it tied in with our skiing plans. Onsen was great, and the room...

Kimberly from Singapore (23 January 2025)

8/10

The location of this hotel was great as it's right by the start of the ski slopes and rental shops! It's also linked to the premium outlet mall which is less than 5 mins walk. Very convenient!
The Prince property is made up of multiple hotels, and we were lucky to book this hotel as it tied in with our skiing plans. Onsen was great, and the room was spacious for 2 large luggage to be opened at the same time.

What could be improved: There is an onsen property tax to be paid onsite, which i wasn't aware of. Breakfast service was slightly slow but that's because we were a big group of 18 pax.

Erwin from Indonesia (17 January 2025)

9/10

location was great

What could be improved: nothing

Gilbert from Australia (9 January 2025)

7/10

Great location on the mountain so my family could ski in and ski out. The resort so it is expensive because its 20m from the chair lift. we stayed for 3 nights but it was early in December so snow wasn't great. We saved money by going to local food court, wow the food in the resort was expensive. What could be improved: Cost of food in the...

Gilbert from Australia (9 January 2025)

7/10

Great location on the mountain so my family could ski in and ski out. The resort so it is expensive because its 20m from the chair lift. we stayed for 3 nights but it was early in December so snow wasn't great. We saved money by going to local food court, wow the food in the resort was expensive.

What could be improved: Cost of food in the restaurants.

Donna from United States (26 December 2024)

8/10

Excellent location, free shuttle bus throughout the day, friendly staff

What could be improved: A bit pricy. Small room

Chiau from Singapore (15 December 2024)

9/10

Nice lounge, onsen, view of ski, walking distance to ski slope, breakfast was good

What could be improved: Lights from the ski slope shone into our room very early

Marcus from Singapore (9 December 2024)

8/10

It was a quaint little place with cabins spread out so there was privacy. The cabin was large and spacious. The staff were helpful and already ready to provide transport to and from your cabin.

What could be improved: the ceiling and beams was a bit low so I hit my head a couple of times at the living area.

Samantha from Australia (2 December 2024)

8/10

Breakfast is excellent...

SURROUNDINGS

What's nearby:

  • Kazakoshi Park: 6 km
  • Hanareyama Park: 5 km
  • Hiroshi Senju Museum: 5 km
  • Yukawa Furusato Park: 5 km
  • Karuizawa Lake Garden: 6 km
  • Alexander Shaw Memorial Hall: 3.3 km
  • Karuizawamachi Botanical Garden: 6 km
  • Karuizawa Station Building Memorial: 1.2 km
  • St.Paul's Catholic Church Karuizawa: 2.9 km
  • Museum of Contemporary Art Karuizawa: 4.1 km

Restaurants & cafes:

  • Restaurantからまつ: 1.5 km
  • Cafe/barMOTOTECA COFFEE: 2.6 km
  • Restaurantボンジョルノ: 1.9 km

Top attractions:

  • Oginoya Museum: 16 km
  • Asama Jomon Museum: 14 km
  • Tasaki Museum of Art: 7 km
  • Usui Pass Railway Heritage Park: 16 km

Natural beauty:

  • Lake Kumoba Pond: 2.5 km
  • Waterfall Ryugaeshi no Taki Waterfall: 8 km

Ski lifts:

  • Prince Lift: 300 m
  • Mominoki Lift: 300 m
  • East High Speed Lift: 200 m

Public transport:

  • Train Yokokawa: 16 km
  • Train Karuizawa Station: 850 m

Closest airports:

  • Matsumoto Airport: 87 km

ROOMS

  • Estimated price from: $403. Forest Twin Room (Non-Smoking) for Max persons: 1
  • Estimated price from: $435. Forest Twin Room (Non-Smoking) with 2 single beds and 1 sofa bed for 1 - 1 guests
  • Estimated price from: $454. Superior Twin Room (Non-Smoking) with 2 single beds for 1 - 1 guests
  • Estimated price from: $485. East Cottage TypeA (Non-Smoking) with 4 single beds for 1 - 1 guests
Image 4 of Karuizawa Prince Hotel EastImage 5 of Karuizawa Prince Hotel East

FACILITIES

Ski:

  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school Additional charge
  • Ski storage

View:

  • Mountain view
  • Garden view
  • View

Bedroom:

  • Wardrobe or closet

General:

  • Shuttle service
  • Shared lounge/T V area
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Public Bath Additional charge
  • Open-air bath Additional charge
  • Hot spring bath Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre Additional charge

Activities:

  • Bicycle rental Additional charge
  • Tennis equipment Additional charge
  • Kids' club Additional charge
  • Bowling Additional charge
  • Cycling
  • Hiking
  • Table tennis Additional charge
  • Skiing
  • Golf course (within 3 km) Additional charge
  • Tennis court Additional charge

Living Area:

  • Seating Area

Food & Drink:

  • Coffee house on site
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Private check-in/check-out
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Great for your stay:

  • Spa and wellness centre
  • 4 restaurants
  • Private bathroom
  • Parking
  • Air conditioning
  • Flat-screen TV
  • Fitness centre
  • Free WiFi
  • View
  • Shuttle service (free)

Entertainment and family services:

  • Strollers
Image 6 of Karuizawa Prince Hotel EastImage 7 of Karuizawa Prince Hotel East

HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 06:00 to 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

389-0193 Nagano, Karuizawa, Karuizawa 1016-75, Japan

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.