Legacy Te Waonui Hotel Franz Josef

3 Wallace Street, State Highway 6, 7856 Franz Josef, New Zealand

Guest reviews: 8.6

HOTEL OVERVIEW

You know what struck me first about Legacy Te Waonui? It’s actually got this surprisingly sleek, modern vibe that feels completely at odds with Franz Josef’s rugged mountain town energy – but somehow it works perfectly. I mean, you roll up to Wallace Street after driving that winding stretch of Highway 6, probably feeling a bit road-weary and covered in West Coast mist, and suddenly there’s this polished five-star property that looks like it belongs in Auckland or something. The lobby has these floor-to-ceiling windows that frame the rainforest, and honestly, the contrast between the contemporary interior and that ancient green wall outside is pretty stunning.

What really sets this place apart though is how they’ve nailed the whole “luxury in the wilderness” thing without making you feel disconnected from why you came to Franz Josef in the first place. The rooms – well, mine faced the forest and I could actually hear the Waiho River running in the background, especially at night when things got quiet. The bed was ridiculously comfortable (I’m talking about the kind where you genuinely don’t want to get up for glacier tours), and they’ve got heated bathroom floors which is basically essential when you’re dealing with West Coast weather. The restaurant serves up some seriously good local fare too – I had blue cod that was obviously caught nearby, not flown in frozen from who knows where.

Here’s the thing about staying here versus some of the other spots in town: you’re literally a two-minute walk from the main drag where all the helicopter and walking tour operators are based, but far enough back that you don’t get the constant buzz of choppers overhead starting at dawn. Parking’s sorted right on-site which is actually huge when you consider how cramped some of the other accommodation gets, especially during summer when every tourist in New Zealand seems to be doing the glacier circuit. The staff genuinely knows their stuff about local conditions – they’ll tell you straight up if the weather’s looking dodgy for glacier access or if Franz Josef Glacier is more accessible than Fox that day. I stayed during shoulder season in April and the whole experience felt relaxed and unhurried, though I imagine it gets pretty hectic during peak summer months. It’s definitely pricier than the backpacker lodges or motor parks you’ll find scattered around town, but if you want to end your glacier day with a proper meal and a comfortable bed rather than instant noodles in a shared kitchen, Legacy Te Waonui delivers exactly what you’d hope for from a five-star mountain retreat.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.2

Comfort: 9.1

Location: 9.4

Free WiFi: 9.2

Facilities: 8.5

Cleanliness: 9.1

Value for money: 7.7

Adriana from Australia (26 June 2025)

9/10

The best in the area. Staff were very helpful during a very quiet time where the weather wasn’t great!

What could be improved: No streaming services on TV

Robert from Australia (9 June 2025)

9/10

All of the above

What could be improved: No make up mirror in bathroom…being pedantic!

Behzad from Australia (8 May 2025)

8/10

Staff are friendly and helpful
Location is beautiful

What could be improved: It is not a real 5 star hotel!
There is not any gym , no swimming pool and etc…
Facilities are similar to 4 start hotel

Janine from New Zealand (7 May 2025)

9/10

well situated, clean and all rooms had balcony facing on to forest. Good welcome and reception and nice touch with outstanding crisp NZ apples at front desk

What could be improved: Bedside lighting-looked nice but not very practical for reading in bed

Venkata from Australia (21 April 2025)

9/10

Diner and breakfast were great with multiple options. Kid friendly and staff were amazing with great service.

What could be improved: None

Alison from United Kingdom (6 April 2025)

8/10

Dinner was excellent, allergies catered for and delicious (5 course tasting menu). Extensive buffet breakfast, catering to all sizes of appetite. Very pleasant attentive and interested staff.

Ross from United States (6 April 2025)

8/10

Hotel was practically deserted at the start of autumn and a big rain storm. The included meals were great. Hotel manager gave wonderful suggestions for trails and places to visit under the stormy conditions so we made the most of our visit.

Pilato from United States (28 March 2025)

9/10

Beautiful in a Ts simplicity

What could be improved: Nothing

Philip from Australia (18 March 2025)

9/10

Just a fantastic hotel, resort, great staff, wished we had stayed longer. Next time 😁

What could be improved: The staff, so friendly and helpful

Eilish from Ireland (4 March 2025)

8/10

It was a beautiful location with great food.

What could be improved: In this are it rains a lot and pool would be fantastic

SURROUNDINGS

What's nearby:

  • Mount Cook National Park: 13 km*
  • Westland Tai Poutini National Park: 4.5 km

Restaurants & cafes:

  • Restaurant Monsoon Restaurant: 50 m
  • Restaurant Canavans Restaurant: 200 m
  • Restaurant The Canopy Restaurant: 10 m

ROOMS

  • Estimated price from: $210. Deluxe Twin Room with 2 double beds for Max persons: 2
  • Estimated price from: $210. Deluxe King Room with 1 extra-large double bed for Max persons: 2
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FACILITIES

View:

  • Garden view

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Carpeted
  • Lift
  • Heating
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Spa and wellness centre Additional charge

Activities:

  • Bicycle rental Additional charge

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Radio
  • Telephone
  • TV

Reception services:

  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying

Most popular facilities:

  • Non-smoking rooms
  • Spa and wellness centre
  • Free parking
  • Restaurant
  • Facilities for disabled guests
  • Free WiFi
  • Tea/coffee maker in all rooms
  • Bar
  • Very good breakfast

Entertainment and family services:

  • Board games/puzzles

Parking Free public parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking

Other for your stay:

  • Linen
  • Wardrobe or closet
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • From 06:00 to 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

3 Wallace Street, State Highway 6, 7856 Franz Josef, New Zealand

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