MASCOS HOTEL Masuda Onsen

698-0024 Shimane, Masuda, Ekimae-cho 30-20 , Japan
HOTEL OVERVIEW
You know what caught me off guard about MASCOS HOTEL Masuda Onsen? It’s literally right there when you step off the train at Masuda Station – I mean, we’re talking maybe a two-minute walk, if that. Which honestly was perfect after a long day traveling through Shimane’s countryside, because let’s face it, dragging luggage around unfamiliar streets gets old fast.
The thing is, this isn’t just another business hotel trying to capitalize on the onsen trend. The hot springs here are the real deal, and you can tell the moment you walk into the bathing area. There’s this subtle mineral smell – not overpowering, just authentic – and the water has that silky feel that only comes from genuine natural springs. I actually ended up spending way more time soaking than I planned, especially in the evening when things quieted down. The locals seem to know this place well too, which is always a good sign. During my stay, I overheard conversations between staff and guests that had this easy familiarity, like people who’ve been coming here for years.
What I really appreciated was how they’ve managed to keep things modern without losing that traditional onsen atmosphere. The rooms are clean and well-appointed – nothing fancy, but everything works properly and there’s actually enough space to spread out your stuff (shocking, I know, for a Japanese hotel near a train station). The staff genuinely seemed to care about making sure guests were comfortable, and their English was pretty decent when I needed help figuring out the local bus schedule to get to Iwami Ginzan the next day.
One small thing that might matter depending on when you visit – the hotel does get busier on weekends with day-trip visitors coming for the onsen, so if you’re planning to use the baths, the early morning or late evening hours tend to be more peaceful. Also, and this is just practical stuff, but the hotel’s position right on Ekimae-cho means you’re walking distance to several decent restaurants and a convenience store, which saves you from having to venture too far if you arrive late or leave early. I actually discovered a great little izakaya just down the street that the front desk recommended – the kind of local spot you’d never find on your own.
Honestly, for a 4-star rating, MASCOS delivers exactly what you’d hope for. It’s not trying to be a luxury resort, but it does the essentials really well: comfortable rooms, excellent onsen facilities, and that genuine Japanese hospitality that makes you feel welcome rather than just processed. The 8.6 rating makes sense to me – it’s the kind of place where everything just works smoothly, and you leave feeling like you actually experienced something authentic rather than just passed through another generic hotel.
HOTEL HIGHLIGHTS


Reviews
Staff: 8.8
Comfort: 9.2
Location: 8.4
Free WiFi: 7.5
Facilities: 9.1
Cleanliness: 9.3
Value for money: 8.3
Jun from Japan (29 November 2024)
Convenient. Excellent staff and services.
What could be improved: None
Andy from Japan (26 November 2024)
Everything from its hospitality, cleanliness, design, comfort, food, amenities, details, local original products, etc
What could be improved: As above
David from United States (2 November 2024)
My wife and I have been traveling in Japan for about 2 weeks, and this is our favorite hotel.
What could be improved: Nothing
Brian from United Kingdom (28 October 2024)
I arrived by motorcycle and was made very welcome. The staff were all friendly, helpful and enthusiastic. All helped me with my lack of Japanese language skills. The rooms appear basic but they are stylish in an understated way but are very well thought out and comfortable. The restaurant was truly excellent with creative food with local and global...
Y from Australia (16 February 2024)
Great hotel with a spacious and comfortable room. The restaurant in the lobby serves amazing food. It's an easy walk to the train station. Good facilities, there's a common use microwave and an area with comfortable chairs to relax in. I'd stay again if I was in the area. What could be improved: Not a big deal but the window blind let some light...
Nigel from Canada (4 June 2023)
very new and nicely appointed hotel with professional front desk. good instruction, beds, linens and hot bath.
What could be improved: nothing
Bruce from United States (29 May 2023)
comfortable onsen
What could be improved: expensive, probably due to Golden Week
Tanja from Japan (27 May 2023)
Super nice Hotel in a nice neighbourhood. Lovely restaurant en wonderful modern Onsen
Peter from Ireland (9 April 2023)
Trendy and modern hotel. There are English speaking staff. The hotel restaurant has good pizza and the breakfast buffet is good. Some nice local products in the hotel gift shop.
Stephane from France (14 January 2023)
The room was huge. Convenient location, 5-10 minutes from the train station, a couple of minutes from a bus stop with frequent buses going to all major sightseeing spots. 2 combinis a couple minutes away. Good choice of restaurants within short walking distance. Very helpful staff. Good restaurant. Great onsen. What could be improved: I can’t...
SURROUNDINGS
What's nearby:
- Ikoji Sesshu Garden: 3.2 km
Restaurants & cafes:
- Cafe/bar小京都: 33 km
- Restaurant福新楼: 41 km
- Restaurant駅弁 くぼた: 33 km
Beaches in the neighbourhood:
- Mochiishi Beach: 5 km
Closest airports:
- Iwami Airport: 3.9 km
ROOMS
- Estimated price from: $66. Double Room with 1 double bed for 1 - 1 guests
- Estimated price from: $66. Double Room with 1 double bed for 1 - 1 guests
- Estimated price from: $66. Family Room with 1 futon bed for 1 - 1 guests
- Estimated price from: $66. Double Room with 1 double bed for 1 - 1 guests
- Estimated price from: $66. Double Room with 1 double bed for 1 - 1 guests
- Estimated price from: $73. Double Room with 1 large double bed for 1 - 1 guests
- Estimated price from: $73. Double Room with 1 large double bed for 1 - 1 guests
- Estimated price from: $79. Deluxe Double Room with 1 large double bed for 1 - 1 guests
- Estimated price from: $79. Deluxe Room with 1 extra-large double bed for 1 - 1 guests
- Estimated price from: $119. Deluxe Family Room with 1 large double bed and 2 futon beds for 1 - 1 guests


FACILITIES
General:
- Air conditioning
- Non-smoking throughout
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Bathroom:
- Toilet paper
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shared bathroom
- Hairdryer
- Bath
- Shower
Services:
- 24-hour front desk
Wellness:
- Spa and wellness centre
- Sauna
Living Area:
- Desk
Food & Drink:
- Bar
- Restaurant
Accessibility:
- Lower bathroom sink
- Toilet with grab rails
- Wheelchair accessible
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Japanese
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
Great for your stay:
- Spa and wellness centre
- Restaurant
- Private bathroom
- Parking
- Air conditioning
- Free WiFi
- Bath
- Family rooms
- Non-smoking rooms
- Facilities for disabled guests


HOUSE RULES
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 00:00
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
698-0024 Shimane, Masuda, Ekimae-cho 30-20 , Japan
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.