Moose Hotel and Suites

345 Banff Avenue, T1L 1H8 Banff, Canada

Guest reviews: 8.9

HOTEL OVERVIEW

Nestled in the heart of one of Canada’s most breathtaking natural landscapes, the 4-star Moose Hotel and Suites stands as a premier accommodation option in beautiful Banff. Located at 345 Banff Avenue in the picturesque town of Banff, Alberta, this exceptional hotel combines rustic mountain charm with sophisticated modern amenities. With an impressive guest rating of 8.9, the Moose Hotel and Suites has established itself as one of the region’s most beloved retreats, consistently delivering experiences that exceed visitor expectations. Perfectly positioned within the UNESCO World Heritage Site of Banff National Park, this hotel serves as an ideal base for exploring the majestic Canadian Rockies, offering convenient access to both the vibrant downtown area and the awe-inspiring wilderness that makes this region world-famous.

The Moose Hotel and Suites embodies the spirit of Banff, with architecture and design elements that pay homage to the natural splendor surrounding it. Its strategic location on Banff Avenue places guests just steps away from the town’s eclectic collection of shops, galleries, restaurants, and cultural attractions. During winter months, the hotel provides easy access to three world-class ski resorts—Mt. Norquay, Sunshine Village, and Lake Louise—making it a paradise for winter sports enthusiasts. In summer, guests can explore an extensive network of hiking trails, crystal-clear lakes, and abundant wildlife viewing opportunities, all within a short distance from the hotel’s doorstep. The Banff Gondola and the historic Banff Upper Hot Springs are just a brief drive away, offering unforgettable experiences that showcase the region’s natural wonders. The hotel’s exceptional 8.9 rating reflects its commitment to providing outstanding service in this spectacular setting, with guests consistently praising its perfect balance of comfort and authenticity.

What truly distinguishes the Moose Hotel and Suites is its thoughtful approach to hospitality in harmony with its alpine surroundings. The hotel’s 4-star designation is evident in every aspect of its operation, from the welcoming ambiance of its common areas to the attentive service provided by its knowledgeable staff. Guests particularly appreciate the hotel’s ability to serve as both a cozy retreat after a day of mountain adventures and a luxurious base for relaxation. With its strong 8.9 rating, the Moose Hotel and Suites has earned a reputation for excellence among travelers seeking an authentic Banff experience without compromising on comfort or quality. Whether visitors come to witness the spectacular changing seasons in the Rockies, participate in outdoor activities, or simply soak in the tranquility of mountain life, this distinguished hotel provides a genuine taste of Canadian hospitality. For travelers exploring the magnificent Canadian Rockies, the Moose Hotel and Suites offers not just accommodation, but a true gateway to experiencing the natural majesty and cultural richness that have made Banff one of Canada’s most treasured destinations.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 9.3

Location: 9.7

Free WiFi: 9.3

Facilities: 9.1

Cleanliness: 9.2

Value for money: 8.0

Dev from Ireland (25 April 2025)

9/10

It was close proximity to all the local amenities. The bus stop was just outside the door.

Debbie from United States (22 April 2025)

9/10

The location and atmosphere

Kitiya from Thailand (18 April 2025)

9/10

Very friendly and helpful staff throughout our 3 nights stay. Good location in town for find food and shopping.

What could be improved: Nothing. Unfortunately, the spa was fully booked.

Svetlana from United States (16 April 2025)

9/10

everything

What could be improved: none

Steve from United States (16 April 2025)

9/10

The location was great and the two large hot tubs on the roof were perfect for after a long day of skiing. The fireplace in the lobby was always burning and a great vibe overall. The location was perfect as it was walkable to all things downtown without being right in the middle of it. The location was also near the grocery store.

May from United Kingdom (14 April 2025)

9/10

Firstly we loved Banff, so much to explore (even if not skiing) and the Moose was the perfect hotel to come back to after a long day. Great service when checking in, excellent facilities - particularly the rooftop heated pool and comfortable beds. We also ate at the restaurant one evening and were impressed by the food. Also a free underground car...

May from United Kingdom (14 April 2025)

9/10

Firstly we loved Banff, so much to explore (even if not skiing) and the Moose was the perfect hotel to come back to after a long day. Great service when checking in, excellent facilities - particularly the rooftop heated pool and comfortable beds. We also ate at the restaurant one evening and were impressed by the food. Also a free underground car park with plenty of spaces.

What could be improved: Nothing to note.

Jill from United Kingdom (13 April 2025)

9/10

You could have breakfast in the hotel ( pay as you go) but there is also a mini kitchen in the room so I used that for breakfast. Spa area lovely

What could be improved: NA

Meghan from United States (13 April 2025)

9/10

The room was spotless, comfortable, and very quiet. I read that people complained about street noise, but I heard none. The hot tub pool on the roof was in a beautiful setting that was very relaxing for apres skiing. The restaurant had delicious pizzas. The walk to town was easy, and there was plenty of parking available underneath the hotel. What...

Meghan from United States (13 April 2025)

9/10

The room was spotless, comfortable, and very quiet. I read that people complained about street noise, but I heard none. The hot tub pool on the roof was in a beautiful setting that was very relaxing for apres skiing. The restaurant had delicious pizzas. The walk to town was easy, and there was plenty of parking available underneath the hotel.

What could be improved: Everything was perfect.

Jennifer from United States (12 April 2025)

9/10

This was a great place for our family of five to stay comfortably. Very central location!!

Andrea from Canada (1 April 2025)

9/10

Very comfortable beds, clean room, great location, quiet.

What could be improved: Hot tubs seemed a bit grungy.

SURROUNDINGS

What's nearby:

  • Central Park: 850 m
  • Banff Park Museum: 750 m
  • Banff Off-Leash Dog Park: 2.1 km
  • Cave and Basin National Historic Site: 2.4 km
  • The Whyte Museum of the Canadian Rockies: 800 m

Restaurants & cafes:

  • Restaurant Pacini: 150 m
  • Restaurant Ticino: 150 m
  • Restaurant Meatball Pizza & Pasta: 150 m

Natural beauty:

  • Waterfall Bow Falls: 2.1 km
  • Lake Vermilion Lakes: 4.5 km

Ski lifts:

  • Cascade: 7 km
  • Banff Gondola: 4.4 km
  • North American: 7 km

ROOMS

  • Estimated price from: $672. Superior Queen Room with Two Queen Beds with 2 double beds for Max persons: 2
  • Estimated price from: $723. One-Bedroom King Suite with 1 extra-large double bed for Max persons: 2
  • Estimated price from: $1,048. Rooftop One-Bedroom Suite with 1 extra-large double bed and 1 sofa bed for Max persons: 2
  • Estimated price from: $1,626. Rooftop Two-Bedroom Suite with 1 extra-large double bed and 2 double beds for Max persons: 2
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FACILITIES

Great for your stay:

  • Spa and wellness centre
  • Private bathroom
  • Parking
  • Balcony
  • Restaurant
  • Air conditioning
  • Free WiFi
  • Flat-screen TV
  • Fitness centre
  • Pets allowed

Other for your stay:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
  • Linen
  • Balcony
  • Terrace
  • Electric kettle
  • Refrigerator
  • Socket near the bed
  • Ski pass vendor
  • Ski storage
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Additional charge Off-site
  • Skiing Off-site
  • Golf course (within 3 km) Additional charge
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • Bar
  • Restaurant
  • Tea/Coffee maker
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Public transport tickets
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities Additional charge
  • Smoke alarms
  • Key card access
  • Safety deposit box
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
  • English
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HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 2 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Age restriction:

  • The minimum age for check-in is 18

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

345 Banff Avenue, T1L 1H8 Banff, Canada

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