Nayara Hangaroa

Av. Pont s/n, 2770000 Hanga Roa, Chile

Guest reviews: 9.4

HOTEL OVERVIEW

You know what struck me first about Nayara Hangaroa? It’s actually right there on Avenida Pont, but somehow they’ve managed to make it feel completely removed from the dusty bustle of Hanga Roa’s main drag. I mean, you’re literally minutes from the centro but the place has this incredible sense of isolation – which honestly is exactly what you want when you’ve flown halfway around the world to Easter Island.

The property itself sort of sprawls along the coastline in a way that feels deliberate but not overly manicured, if that makes sense. Each villa (and they really are individual villas, not just hotel rooms with fancy names) has these floor-to-ceiling windows that frame the Pacific in a way that made me stop mid-conversation more than once. The staff actually gets this – they’re not hovering, but they seem to anticipate what you need before you realize you need it. Check-in was refreshingly straightforward, no lengthy presentations about resort amenities or timeshare pitches. They handed me a welcome drink, pointed toward my villa, and basically said “let us know if you need anything.” Perfect.

What really sets this place apart though is how they’ve integrated with the island itself rather than trying to impose some generic luxury resort template. The restaurant sources ingredients locally (well, as locally as you can on a remote Pacific island), and I honestly had some of the best seafood of my life there. The pool area faces west toward the sunset, obviously, but they’ve positioned the loungers so you’re not fighting for the perfect spot – everyone gets the view. And here’s something I appreciated: the wifi is solid but not aggressively promoted, so you can actually disconnect if you want to. The spa uses traditional Polynesian techniques, which felt authentic rather than gimmicky. Even the morning coffee service – they bring it right to your villa terrace – feels less like hotel efficiency and more like genuine hospitality. It’s pricey, sure, but when you’re on Easter Island everything’s going to cost more anyway, and this actually feels worth it. Plus you’re walking distance to some of the best moai sites, though honestly after a day of exploring those ancient statues, coming back to your private terrace with a pisco sour while the sun sets over the Pacific… well, that’s exactly why you save up for a place like this.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.6

Comfort: 9.6

Location: 9.7

Free WiFi: 8.3

Facilities: 9.4

Cleanliness: 9.6

Value for money: 8.8

Jane from United Kingdom (28 May 2025)

10/10

The hotel is one of the best on the island. A warm welcome and a warm goodbye with gifts making you feel very special after your stay.

What could be improved: Nothing

Richard from United Kingdom (4 May 2025)

10/10

Friendly. The tours that were operated from the hotel were excellent and we luckerly got Teva - our tour leader, for all 4 of our tours. This made the trip very special as he was very passionate about the Island and had lots of stories about the island. Well done

Gyorgy from Panama (20 February 2025)

9/10

the location and organization of tours

What could be improved: breakfast

Maggie from United States (29 December 2024)

8/10

The great location close to several great restaurants.

What could be improved: The staffs are not professional enough to help the customers. The yard is tend to emerge into the natural environment but looks a bit dirty. The rock bed and sofa is cool but not comfortable enough. Afraid of being bumped.

Allie from United States (14 October 2024)

9/10

Being right on the water was magical. The view is amazing! It felt very nature oriented and the property was serene. And everyone who worked there went out of their way to make our time there so special. I wish we stayed longer! What could be improved: It could use a little sprucing up but I know they hired someone to do that so it’s in good...

Allie from United States (14 October 2024)

9/10

Being right on the water was magical. The view is amazing! It felt very nature oriented and the property was serene. And everyone who worked there went out of their way to make our time there so special. I wish we stayed longer!

What could be improved: It could use a little sprucing up but I know they hired someone to do that so it’s in good hands. It didn’t deter from the experience though.

Nick from Russia (17 September 2024)

10/10

Surprisingly good restaurants (it may be difficult on islands). English-speaking staff. Good room. Good view of the sea.

Giulia from Italy (27 August 2024)

10/10

Breakfast and dinner are amazing. The structure is located near the seaside providing a really good view of the ocean. Rooms are large and with style. The hotel also provides a wide variety of half day tour and other services like transfer from/to the airport and rent services for scooter/cars.

Angelica from United States (25 August 2024)

10/10

Great activities/tours, excellent food and professional and attentive staff!

Brent from United States (10 August 2024)

10/10

The service and staff were amazing, and made our visit very special! Everyone we encountered was warm, friendly and went out of their way to be helpful. The check-in process was personal and helpful, and we felt welcome from the first moment being picked up at the airport. We were consistently greeted by name which was a wonderful addition to our...

Brent from United States (10 August 2024)

10/10

The service and staff were amazing, and made our visit very special! Everyone we encountered was warm, friendly and went out of their way to be helpful. The check-in process was personal and helpful, and we felt welcome from the first moment being picked up at the airport. We were consistently greeted by name which was a wonderful addition to our stay. Our room was private and beautiful, and housekeeping did a fantastic job keeping it tidy and refreshing our towels and amenities as needed. Turndown service was also a lovely and unexpected service. Breakfast was beautifully presented and delicious, and sunset cocktails were included which was very nice. All of the food we had at the resort was very good and we were never hungry. The grounds of the resort were also very well maintained and the groundskeepers were happy to share a smile and a warm "Iorana".

What could be improved: The only thing we found out of place was that the floor in our room was not very clean. It was swept and clear of debris, but walking from the shower to the bed made our feet dirty. Provided slippers were a necessity, and we were happy with them, but a cleaner floor would have been preferred.

Daria from Germany (5 June 2024)

10/10

I came to Rapa Nui to celebrate my Birthday with family and friends. Nayara Hangaroa is a dream hotel on a dream island. Everything was amasing, you wouldn't want to leave the hotel!
Especially surprising and sweet was the Birthday compliment with a personal touch.

ROOMS

  • Estimated price from: $697. Twin Room with Sea View with 2 single beds and 1 sofa bed for Max persons: 2
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FACILITIES

General:

  • Shuttle service
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Open-air bath
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Activities:

  • Snorkelling Additional charge Off-site
  • Diving Additional charge Off-site
  • Hiking Additional charge Off-site

Food & Drink:

  • Fruits
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping Additional charge
  • Ironing service Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • 3 restaurants
  • Parking
  • Fitness centre
  • Free WiFi
  • Airport shuttle (free)
  • Room service
  • Free parking
  • Family rooms
  • Non-smoking rooms

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome

Parking Free private parking is possible on site (reservation is not needed).:

  • Accessible parking

Other for your stay:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
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HOUSE RULES

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 11:00 to 11:30

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Av. Pont s/n, 2770000 Hanga Roa, Chile

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