Our Habitas Atacama

excellent location
very quiet

What could be improved: from the first of April 2025 the hotel is charging 25USD for take away breakfast even if the breakfast is already included in the room.
We asked to discuss with the manager (Oscar), he came at the restaurant at 10 meters from us and ignored us. This manager doesn't care about his clients and treat them as ATM, this attitude is absolutely unacceptable.

no mini bar in the room
no coffee machine and no boiler for the tea in the room
no information received at the check-in such as astronomy tour offered by the hotel.
no information of what is included in the breakfast apart of the buffet (fried eggs, avocado toast).
Heating system doesn't work in the room, they offered blankets.

on booking.com they claim to be a 5 stars, I absolutely don't agree.

This hotel has a truly unique and atmospheric vibe. The rooms create a really cool and authentic experience. Room temperature was perfect during our stay. The housekeeping team was very attentive - when we had some ants in the room, they responded quickly and took care of it. The territory is beautiful, filled with cactuses, pampas grass. The star-watching evenings and welcome ceremony were a nice touch. I also appreciated the convenient breakfast to go for my excursion day.

What could be improved: The restaurant experience was disappointing. Most of the staff didn’t speak English (except for one guy), and service was extremely slow. If you sat on the terrace or by the pool, no one would come to you. The way the staff ignored waving or calling felt almost demonstrative, which made the experience even more frustrating. The food itself was just average.
The pool was cold, so unfortunately we couldn’t use it.
The smell in the evening was not good, but I understand that the irrigation in the desert could be tricky

We enjoyed the entire concept of the hotel, the kindness of the staff, the poetic beauty of the gardens, the confort, the light, the privacy, and the cleanness of the rooms. The attention to the environment and a subtle holistic vibe were very appreciated

What could be improved: The only discordant note was the overpriced treatments in the "spa". A very basic structure where the menu includes a range of new age holistic Indian and yogic purification practices that sounded not too credible at the price over $100. It just felt inauthentic.

Very sympathetic construction of mud huts, thatched roofs and rooftop terraces. Very comfortable, very quiet. An oasis in the desert. Certainly not glamorous or glitzy. Just really peaceful and interesting keeping with the environment. The staff were outstanding. They couldn’t do enough for us. We were offered breakfast picnics when we had early starts. A very welcoming atmosphere

What could be improved: The food on the restaurant was very disappointing. There was so much potential to do more, but it didn’t deliver. Breakfast was ok

This is a fabulous hotel set apart from the hustle & bustle of central San Pedro - an oasis within an oasis. The rooms are wonderful: comfortable, stylish (in an earthy and unique way), and well-appointed. The hotel grounds are beautiful and well-maintained, attracting a lot of bird life as a result. The staff could not have been nicer or more accommodating to us, and really went out of their way to look after us during our stay. Overall, it was a superb experience.

What could be improved: The hotel is an approx. 10 minute walk from the center of town, along a dusty road. This didn’t bother us (and there actually aren’t any high-quality hotels in the center itself), but flagging as a potential concern for other travelers.