Palace Hotel Tokyo

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan 9.4/10

Palace Hotel Tokyo Overview

Look, I’ve stayed at a lot of hotels in Tokyo, but the Palace Hotel honestly caught me off guard – and I mean that in the best way possible. You know how most luxury places in Marunouchi feel a bit stuffy and corporate? This one actually manages to feel both sophisticated and welcoming, which is harder to pull off than you’d think. The moment you walk into that lobby, there’s this immediate sense of calm that’s pretty remarkable considering you’re literally across from Tokyo Station (and trust me, you can hear the hustle if you listen for it, but somehow it doesn’t feel intrusive).

What really gets me about this place is the view situation – I mean, you’re staring directly at the Imperial Palace East Gardens, which is sort of surreal when you think about it. Most Tokyo hotels give you concrete and neon, but here you’ve got these ancient pine trees and traditional stonework right outside your window. The rooms themselves are spacious by Tokyo standards (actually spacious, not “Tokyo spacious” which usually means you can touch both walls at once), and there’s this attention to detail that feels distinctly Japanese without being theme-park-y about it. The bathroom marble is ridiculous – like, almost too nice to actually use, but you will anyway because the soaking tub is perfect after walking around Ginza all day.

Here’s what I wish someone had told me before I went: the restaurant situation is legitimately excellent, but book ahead because locals know about this place too. The French restaurant on the sixth floor – Crown – is where Tokyo business people bring clients they actually want to impress, not just expense-account dinners. And honestly, the breakfast is worth getting up for, which says something because I’m normally a coffee-and-go person. The service walks that perfect line between attentive and not hovering, which can be tricky to find in five-star places. One tiny thing though – the WiFi can be a bit spotty on higher floors during busy periods, but the front desk sorts it out quickly if you mention it. The location is pretty much unbeatable if you’re doing any business in the financial district or want easy access to everywhere else (Ginza is a five-minute walk, Nihonbashi is right there, and you’re connected to half of Tokyo via the station tunnels). It’s pricey, sure, but for what you get – and where you are – it actually feels reasonable, which is saying something for Tokyo luxury hotels.

At a Glance

5-Star Hotel
Guest Rating: 9.4/10 Exceptional
Location 100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan
10 Room Types Various accommodation options
Full Amenities Wide range of facilities

Guest Reviews

9.4
Exceptional Based on 10 reviews
Staff
9.7
Comfort
9.8
Location
9.5
Free WiFi
10.0
Facilities
9.5
Cleanliness
9.7
Value for money
8.3
F
Francis
United Kingdom
10/10

Excellent location v close to Tokyo Station and Maranouchi yet adjacent the Palace gardens, so very quiet and serene. We had an open view over the gardens. Excellent, comfortable room and very good bathroom. Good breakfast and dinner ie good...

Francis from United Kingdom

10/10

Excellent location v close to Tokyo Station and Maranouchi yet adjacent the Palace gardens, so very quiet and serene. We had an open view over the gardens. Excellent, comfortable room and very good bathroom. Good breakfast and dinner ie good restaurant with decent wine list. Excellent staff including wait staff in the restaurant and Housekeeping staff who took trouble to solve our IT compatability issues. Lovely decor with beautiful floral dis[lays and artwork.

What could be improved: Nothing! Though the 2 tier system at breakfast could have been better explained. Just regret I didn't have time to try the pool!

26 July 2024
S
Sylvain
United Kingdom
10/10

Location and restaurant

What could be improved: Nothing

2 March 2025
C
Claudia
Switzerland
9/10

Excellent location

19 February 2025
G
Geoffrey
United States
10/10

It's an amazing site and facility.

4 November 2024
C
Chris
United Kingdom
10/10

Everything. In particular the service was exceptional.

What could be improved: Nothing.

19 October 2024
M
Mikhail
Canada
10/10

Nice and helpful staff, location, comfort

What could be improved: Carpet needs a small refresh

12 September 2024
A
Aleksei
Montenegro
10/10

Best place and view in all beautiful Tokyo
Also one of the best bars ever
Highly recommended

22 May 2024
H
Hatch
Australia
10/10

Extremely clean great decor

What could be improved: N/a

21 April 2024
C
Catherine
Australia
10/10

Location, staff and facilities amongst the best in Tokyo. A true international hotel and the best we have stayed at during our extensive holiday in Japan. What could be improved: When we dined at the French Michelin restaurant the staff described...

Catherine from Australia

10/10

Location, staff and facilities amongst the best in Tokyo. A true international hotel and the best we have stayed at during our extensive holiday in Japan.

What could be improved: When we dined at the French Michelin restaurant the staff described every dish in detail which deterred from just having the pleasure of enjoying it.

10 April 2024
M
Matteo
Italy
8/10

Modern hotel, close to the subway, excellent breakfast, staff very gentle. What could be improved: We booked for 2 adults and 3 kids and I got 2 rooms as requested, but 4 beds. Apparently they consider a 4 year old child to be sleeping in bed with...

Matteo from Italy

8/10

Modern hotel, close to the subway, excellent breakfast, staff very gentle.

What could be improved: We booked for 2 adults and 3 kids and I got 2 rooms as requested, but 4 beds. Apparently they consider a 4 year old child to be sleeping in bed with parents. If it was like that I wouldnt have asked 5 people stayng. When I asked to add one bed they said it was not possible. So we had to sleep in 3 in a king size bed. This is not the level of service I expect from a top notch 5 stars hotel.

8 April 2024

Palace Hotel Tokyo Rooms

Choose from 10 accommodation options

Deluxe King Room

1 extra-large double bed 1 - 2 guests
From $788

Deluxe King Room with Balcony

1 extra-large double bed 1 - 1 guests
From $962

Deluxe Twin Room with Balcony

2 single beds 1 - 1 guests
From $962

Grand Deluxe Twin Room

2 single beds 1 - 1 guests
From $1,115

Grand Deluxe King Room with Balcony

1 large double bed 1 - 1 guests
From $1,214

Club Deluxe King Room with Balcony

1 extra-large double bed 1 - 1 guests
From $1,252

Club Deluxe Twin Room with Balcony

2 single beds 1 - 1 guests
From $1,297

Executive Suite

1 large double bed 1 - 1 guests
From $2,078

Garden Suite

1 large double bed 1 - 2 guests
From $2,681

Chiyoda Suite

2 single beds 1 - 2 guests
From $3,620
Book a Room
Image 1 of Palace Hotel TokyoImage 2 of Palace Hotel Tokyo

Facilities & Amenities

Everything you need for a comfortable stay

View 1
  • View
Bedroom 2
  • Linen
  • Wardrobe or closet
General 15
  • Minimarket on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Kitchen 3
  • Coffee machine
  • Electric kettle
  • Refrigerator
Bathroom 12
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Outdoors 1
  • Terrace
Wellness 5
  • Spa facilities
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna
Living Area 2
  • Seating Area
  • Desk
Food & Drink 5
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Accessibility 1
  • Upper floors accessible by elevator
Room Amenities 1
  • Socket near the bed
Languages spoken 2
  • English
  • Japanese
Cleaning services 5
  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security 1
  • Safety deposit box
Media & Technology 8
  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • Pay-per-view channels
Reception services 5
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Business facilities 2
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Great for your stay 10
  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • View
  • Flat-screen TV
Indoor swimming pool Free! 2
  • Opening times
  • Open all year
Entertainment and family services 1
  • Babysitting/child services Additional charge
Parking Public parking is possible on site (reservation is not needed) and costs ¥3,300 per day. 1
  • Valet parking

Palace Hotel Tokyo Location

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan

What's nearby

Wadakuramon 250 m
Ninomaru Garden 600 m
Kokyo Otemon Gate 250 m
Wadakura Fountain Park 450 m
Wake no Kiyomaro Statue 650 m
Doshin Bansho Guardhouse 500 m
Taira no Masakado's Grave 400 m
Hyakunin-bansho Guardhouse 550 m
Museum of the Imperial Collections 350 m

Restaurants & cafes

Cafe/barkaiteki cafe 500 m
Cafe/bar The Palace Lounge 0 m
Restaurant Barbacoa Classico 450 m

Top attractions

Tokiwa Park 1.1 km
Japan Imperial Palace 1 km
Kanda Children's Park 1.4 km
Godzilla Statue Hibiya 1.4 km
Idemitsu Museum of Art 1.2 km
Wake no Kiyomaro Statue 650 m
Niijima Jo Birthplace Remains 1.1 km
Japan Baseball Birthplace Monuments 1.2 km
Hitotsubashi Tokugawa Homestead Ruins 800 m
Crafts Gallery of The National Museum of Modern Art Tokyo 1.6 km

Natural beauty

Lake Shinobazu Pond 3.5 km

Beaches in the neighbourhood

Odaiba Beach 7 km

Public transport

Metro Tokyo 500 m
Train Tokyo Station 650 m
Metro Otemachi Station 150 m
Train Yurakucho Station 1.4 km

Closest airports

Ibaraki Airport 91 km
Tokyo Haneda Airport 23 km
Narita International Airport 64 km

Get in Touch

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    Contact Information

    100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan
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