Palace Hotel Tokyo

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan

Guest reviews: 9.4

HOTEL OVERVIEW

I notice there’s a discrepancy in your instructions. You mention describing the hotel’s location in Melbourne, but the hotel address clearly indicates Tokyo, Japan. I’ll proceed with creating a description for the Palace Hotel Tokyo in Tokyo, Japan, rather than Melbourne. The prestigious 5-star Palace Hotel Tokyo stands as a beacon of luxury and refinement in the heart of Japan’s vibrant capital. Perfectly positioned at Marunouchi 1-1-1 in Chiyoda-ku, this exceptional establishment has earned an outstanding guest rating of 9.4, placing it among Tokyo’s most revered accommodations. The hotel’s prime location offers guests unparalleled access to the cultural and commercial pulse of Tokyo, with the Imperial Palace gardens and moat as its magnificent neighbor. From this centralized vantage point in the Marunouchi district, guests find themselves mere steps away from Tokyo Station—the city’s primary transportation hub—allowing for effortless exploration of both metropolitan attractions and serene historic sites. The hotel’s address in Chiyoda-ku places guests in one of Tokyo’s most prestigious neighborhoods, home to government buildings, corporate headquarters, and upscale shopping destinations including the renowned Ginza district just a short stroll away. Behind its elegant façade, Palace Hotel Tokyo exemplifies Japanese hospitality at its finest, blending time-honored traditions with contemporary luxury. The exceptional 9.4 rating reflects the hotel’s unwavering commitment to service excellence and attention to detail that surpasses the expectations of even the most discerning international travelers. Guest accommodations showcase meticulous design that harmonizes Western comfort with Japanese aesthetic sensibilities, many offering breathtaking views of the Imperial Palace gardens and Tokyo’s dynamic skyline. The hotel’s culinary landscape features a collection of world-class restaurants and lounges, where master chefs transform seasonal Japanese ingredients into artistic expressions that delight both the palate and visual senses. From traditional kaiseki dining to French haute cuisine with Japanese influences, the gastronomic journey at Palace Hotel Tokyo represents the pinnacle of culinary craftsmanship. The Palace Hotel Tokyo transcends the typical luxury accommodation experience by immersing guests in authentic Japanese culture while maintaining the highest international standards of comfort and service. The property’s evian SPA TOKYO—the first of its kind in Japan—offers rejuvenating treatments that blend European spa therapy with Japanese healing philosophies, creating a sanctuary of well-being above the bustling metropolis. Business travelers appreciate the hotel’s sophisticated meeting facilities and impeccable service, while leisure guests treasure moments spent in the hotel’s thoughtfully designed public spaces that frame perfect views of Tokyo’s urban landscape juxtaposed against the verdant Imperial gardens. As day transitions to evening, the hotel’s ambiance transforms, with subtle lighting accentuating architectural details and creating an atmosphere of refined elegance. With its perfect synthesis of location, luxury, and legendary Japanese hospitality, the Palace Hotel Tokyo doesn’t merely offer accommodation—it provides an immersive cultural experience that remains etched in the memory of guests long after their departure, justifying its exceptional 9.4 rating and cementing its status as one of Tokyo’s crown jewels in luxury hospitality.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.7

Comfort: 9.8

Location: 9.5

Free WiFi: 10.0

Facilities: 9.5

Cleanliness: 9.7

Value for money: 8.3

Francis from United Kingdom (26 July 2024)

10/10

Excellent location v close to Tokyo Station and Maranouchi yet adjacent the Palace gardens, so very quiet and serene. We had an open view over the gardens. Excellent, comfortable room and very good bathroom. Good breakfast and dinner ie good restaurant with decent wine list. Excellent staff including wait staff in the restaurant and Housekeeping...

Francis from United Kingdom (26 July 2024)

10/10

Excellent location v close to Tokyo Station and Maranouchi yet adjacent the Palace gardens, so very quiet and serene. We had an open view over the gardens. Excellent, comfortable room and very good bathroom. Good breakfast and dinner ie good restaurant with decent wine list. Excellent staff including wait staff in the restaurant and Housekeeping staff who took trouble to solve our IT compatability issues. Lovely decor with beautiful floral dis[lays and artwork.

What could be improved: Nothing! Though the 2 tier system at breakfast could have been better explained. Just regret I didn't have time to try the pool!

Sylvain from United Kingdom (2 March 2025)

10/10

Location and restaurant

What could be improved: Nothing

Claudia from Switzerland (19 February 2025)

9/10

Excellent location

Geoffrey from United States (4 November 2024)

10/10

It's an amazing site and facility.

Chris from United Kingdom (19 October 2024)

10/10

Everything. In particular the service was exceptional.

What could be improved: Nothing.

Mikhail from Canada (12 September 2024)

10/10

Nice and helpful staff, location, comfort

What could be improved: Carpet needs a small refresh

Aleksei from Montenegro (22 May 2024)

10/10

Best place and view in all beautiful Tokyo
Also one of the best bars ever
Highly recommended

Hatch from Australia (21 April 2024)

10/10

Extremely clean great decor

What could be improved: N/a

Catherine from Australia (10 April 2024)

10/10

Location, staff and facilities amongst the best in Tokyo. A true international hotel and the best we have stayed at during our extensive holiday in Japan.

What could be improved: When we dined at the French Michelin restaurant the staff described every dish in detail which deterred from just having the pleasure of enjoying it.

Matteo from Italy (8 April 2024)

8/10

Modern hotel, close to the subway, excellent breakfast, staff very gentle. What could be improved: We booked for 2 adults and 3 kids and I got 2 rooms as requested, but 4 beds. Apparently they consider a 4 year old child to be sleeping in bed with parents. If it was like that I wouldnt have asked 5 people stayng. When I asked to add one bed they...

Matteo from Italy (8 April 2024)

8/10

Modern hotel, close to the subway, excellent breakfast, staff very gentle.

What could be improved: We booked for 2 adults and 3 kids and I got 2 rooms as requested, but 4 beds. Apparently they consider a 4 year old child to be sleeping in bed with parents. If it was like that I wouldnt have asked 5 people stayng. When I asked to add one bed they said it was not possible. So we had to sleep in 3 in a king size bed. This is not the level of service I expect from a top notch 5 stars hotel.

SURROUNDINGS

What's nearby:

  • Wadakuramon: 250 m
  • Ninomaru Garden: 600 m
  • Kokyo Otemon Gate: 250 m
  • Wadakura Fountain Park: 450 m
  • Wake no Kiyomaro Statue: 650 m
  • Doshin Bansho Guardhouse: 500 m
  • Taira no Masakado's Grave: 400 m
  • Hyakunin-bansho Guardhouse: 550 m
  • Museum of the Imperial Collections: 350 m

Restaurants & cafes:

  • Cafe/barkaiteki cafe: 500 m
  • Cafe/bar The Palace Lounge: 0 m
  • Restaurant Barbacoa Classico: 450 m

Top attractions:

  • Tokiwa Park: 1.1 km
  • Japan Imperial Palace: 1 km
  • Kanda Children's Park: 1.4 km
  • Godzilla Statue Hibiya: 1.4 km
  • Idemitsu Museum of Art: 1.2 km
  • Wake no Kiyomaro Statue: 650 m
  • Niijima Jo Birthplace Remains: 1.1 km
  • Japan Baseball Birthplace Monuments: 1.2 km
  • Hitotsubashi Tokugawa Homestead Ruins: 800 m
  • Crafts Gallery of The National Museum of Modern Art Tokyo: 1.6 km

Natural beauty:

  • Lake Shinobazu Pond: 3.5 km

Beaches in the neighbourhood:

  • Odaiba Beach: 7 km

Public transport:

  • Metro Tokyo: 500 m
  • Train Tokyo Station: 650 m
  • Metro Otemachi Station: 150 m
  • Train Yurakucho Station: 1.4 km

Closest airports:

  • Ibaraki Airport: 91 km
  • Tokyo Haneda Airport: 23 km
  • Narita International Airport: 64 km

ROOMS

  • Estimated price from: $788. Deluxe King Room with 1 extra-large double bed for 1 - 2 guests
  • Estimated price from: $962. Deluxe King Room with Balcony with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $962. Deluxe Twin Room with Balcony with 2 single beds for 1 - 1 guests
  • Estimated price from: $1,115. Grand Deluxe Twin Room with 2 single beds for 1 - 1 guests
  • Estimated price from: $1,214. Grand Deluxe King Room with Balcony with 1 large double bed for 1 - 1 guests
  • Estimated price from: $1,252. Club Deluxe King Room with Balcony with 1 extra-large double bed for 1 - 1 guests
  • Estimated price from: $1,297. Club Deluxe Twin Room with Balcony with 2 single beds for 1 - 1 guests
  • Estimated price from: $2,078. Executive Suite with 1 large double bed for 1 - 1 guests
  • Estimated price from: $2,681. Garden Suite with 1 large double bed for 1 - 2 guests
  • Estimated price from: $3,620. Chiyoda Suite with 2 single beds for 1 - 2 guests
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FACILITIES

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Minimarket on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Terrace

Wellness:

  • Spa facilities
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Japanese

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Safety deposit box

Media & Technology:

  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • Pay-per-view channels

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge

Great for your stay:

  • Spa and wellness centre
  • Restaurant
  • Private bathroom
  • Fitness centre
  • Parking
  • Free WiFi
  • Air conditioning
  • Room service
  • View
  • Flat-screen TV

Indoor swimming pool Free!:

  • Opening times
  • Open all year

Entertainment and family services:

  • Babysitting/child services Additional charge

Parking Public parking is possible on site (reservation is not needed) and costs ¥3,300 per day.:

  • Valet parking
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HOUSE RULES

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan

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