Luxury Healing Hotels Park Lake Luxury Hotel
Camino Villarrica Pucón Km 13, 4930000 Pucón, Chile
HOTEL OVERVIEW
Honestly, I wasn’t expecting much when I first turned off the main road toward Pucón – you know how some “luxury” places can be all promise and no delivery. But Park Lake Luxury Hotel actually lives up to its name, and I mean that in the best way possible. The drive along Camino Villarrica Pucón takes you through this gorgeous stretch where you’re basically watching the landscape transform from ordinary to absolutely stunning, and then suddenly there’s this elegant property that somehow doesn’t look out of place against the backdrop of Villarrica volcano.
What really got me was how they’ve managed to feel genuinely luxurious without being stuffy about it. The lobby has these floor-to-ceiling windows that frame the lake view perfectly (and trust me, photos don’t do it justice), but the staff actually acts like normal human beings instead of robots reciting scripts. Check-in was smooth – no weird upselling or making you wait around while they “prepare your room.” The rooms themselves are spacious in that way that makes you realize how cramped most hotel rooms actually are, with balconies that face either the lake or the volcano depending on which side you’re on. I had a lake view and spent way too much time just sitting out there with coffee in the morning, watching the mist lift off the water.
The location is pretty perfect if you’re planning to explore the area – you’re close enough to Pucón’s center that you can easily grab dinner or hit the adventure tour operators, but far enough out that you’re not dealing with the summer crowds and noise. Parking is never an issue, which honestly matters more than you’d think when you’re hauling around kayaks or hiking gear. The hotel restaurant is solid (their salmon is particularly good, probably because it’s so fresh), though I’d still recommend trying some of the local spots in town at least once. What really sets this place apart is the attention to details that actually matter – like having enough outlets by the bed, water pressure that doesn’t quit halfway through your shower, and windows that actually open so you can hear the lake at night. It’s the kind of place where a 9.2 rating makes complete sense because everything just works the way it should.
HOTEL HIGHLIGHTS
Reviews
Staff: 9.4
Comfort: 9.6
Location: 9.3
Free WiFi: 8.7
Facilities: 9.3
Cleanliness: 9.5
Value for money: 8.8
Roy from United Kingdom (6 May 2025)
Breakfast
What could be improved: Nothing
Jose from Chile (28 April 2025)
Instalaciones en general
What could be improved: Nada
Michael from Australia (28 April 2025)
Excellent facilities, clean modern rooms
What could be improved: Restaurant was a bit depressing. Also seemed to be staff shortages at breakfast.
Josiah from United Kingdom (22 April 2025)
All good.
What could be improved: None
Gustavo from Chile (19 April 2025)
Great location. Personnel kind and helpfull. Hotel property well maintaned.
Nicholas from United Kingdom (11 March 2025)
The view was outstanding ,great staff and nice leasure facilities.
What could be improved: All good
Rosanna from United Kingdom (28 February 2025)
The bell boy - Miguel - was incredibly helpful. I had left my phone at a thermal bath. It had fallen out of the car and was in the parking lot. He called them immediately and together we found it, with the Find My Phone App, by making it give out a sound when they were looking for it. The next day I was able to go and pick it up. I don't think I...
Nick from United Kingdom (18 February 2025)
Everything. Helpful staff, great location and view from my room over the lake. The steak was amazing - as was the margarita!
What could be improved: Nothing.
Dave from Canada (1 February 2025)
The room was very nice. Beautiful view of the lake. Food was excellent. Large breakfast selection.
Fernando from Switzerland (30 January 2025)
This is the perfect hotel. Excellent view, service, breakfast, parking. Rooms are nice, huge. Bathroom, the same. Has spa, pools, you can swim in the lake if you want. A shady place at the coast. And the hotel is modern.
What could be improved: Everything was perfect. We have been 5 weeks in Chile, this was the best hotel by far. And affordable!
SURROUNDINGS
What's nearby:
- Villarrica National Park: 20 m
Restaurants & cafes:
- Restaurant El Hualle: 2.9 km
- Restaurant Mundo Crater: 6 km
- Restaurant Pippos Pollo: 1.4 km
Natural beauty:
- Lake Villarrica Lake: 0 m
Ski lifts:
- Lift 8: 26 km
- Andarivel 7: 25 km
- Juncalillo Ski Lift: 24 km
Closest airports:
- La Araucanía International Airport: 71 km
ROOMS
- Estimated price from: $143. Deluxe Room with 1 extra-large double bed for Max persons: 2
- Estimated price from: $167. Twin Room with 2 double beds for Max persons: 2
- Estimated price from: $183. Junior Suite with 1 extra-large double bed for Max persons: 2
- Estimated price from: $278. Deluxe Suite with 1 extra-large double bed for Max persons: 2
FACILITIES
View:
- Lake view
- View
General:
- Shuttle service Additional charge
- Shared lounge/T V area
- Designated smoking area
- Non-smoking throughout
- Wake-up service
- Heating
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Air conditioning
- Room service
Kitchen:
- Coffee machine
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Garden
Wellness:
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Hot tub/Jacuzzi Additional charge
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Activities:
- Billiards
- Games room
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Snack bar
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Meeting/banquet facilities Additional charge
Great for your stay:
- Spa and wellness centre
- Restaurant
- Private bathroom
- Parking
- Air conditioning
- Fitness centre
- Free WiFi
- View
- Airport shuttle
- Room service
Entertainment and family services:
- Board games/puzzles
2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
- Seasonal
- All ages welcome
- Shallow end
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Other for your stay:
- Linen
- Wardrobe or closet
HOUSE RULES
Pets:
- Pets are not allowed.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
Camino Villarrica Pucón Km 13, 4930000 Pucón, Chile
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.
