Pennyhill Park Hotel and Spa

London Road, Bagshot, GU19 5EU, United Kingdom

Guest reviews: 8.5

HOTEL OVERVIEW

Honestly, I wasn’t expecting much when I first pulled up to Pennyhill Park – I mean, it’s right on the London Road which sounds pretty generic, right? But once you turn into that tree-lined drive, you actually forget you’re just thirty minutes from Heathrow. The place sits on 123 acres of proper Surrey countryside, and you know what struck me first? How quiet it gets once you’re away from the main road. Like, properly quiet in a way that makes you realize how wound up you were from traveling.

The building itself has this interesting mix going on – part Victorian country house, part modern luxury resort. They’ve done extensions over the years, but honestly, it works. The spa is this sleek, contemporary addition that somehow doesn’t clash with the original Georgian features. I spent way too much time in their thermal suite (the outdoor vitality pool is heated to 37 degrees year-round, which feels incredible on a crisp Surrey morning). The treatments are pricey, sure, but they’re not just going through the motions – I had this deep tissue massage that actually sorted out my shoulders after months of desk work. Staff really knows their stuff, and they don’t oversell you on products afterward, which I appreciate.

What really sets this place apart though is how they handle the whole country estate vibe without being stuffy about it. Yes, there’s a dress code for dinner – no shorts or flip-flops – but it’s more “smart casual” than “black tie required.” The Latymer restaurant has a Michelin star, and honestly, it deserves it. Chef Steve Smith does this modern British thing that doesn’t feel pretentious, just really, really good. Though fair warning – dinner there will easily run you £100+ per person without wine. For something more relaxed, the Ascot Bar does excellent fish and chips, and you can actually eat outside on the terrace when weather permits. The grounds are perfect for walking off a big meal too – there’s this little lake and some proper woodland paths. Parking is free and plentiful, which sounds minor but isn’t when you’re paying £400+ a night. Check-in was smooth, though weekends can get busy with spa day-trippers and wedding parties. Speaking of which – if you’re noise-sensitive, maybe ask about events when booking. The wedding receptions can get lively, though they do keep things reasonable timewise. Overall though, if you want that English countryside luxury experience without driving hours from London, this place delivers. Just don’t expect a bargain.

HOTEL HIGHLIGHTS

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Reviews

Staff: 8.8

Comfort: 9.1

Location: 9.1

Free WiFi: 6.7

Facilities: 9.1

Cleanliness: 9.1

Value for money: 7.2

James from United Kingdom

9/10

The service was brilliant. Special shout out for Amy on the reception team.
The quality of service was exceptional, the food was amazing, the facilities were great.

Kerri from United Kingdom

9/10

Excellent facilities,

Kerri from United Kingdom

9/10

Incredible experience at penny hill

James from United Kingdom

9/10

The staff and spa

Jonathan from United Kingdom

8/10

Staff and facilities were very good. Spa well equipped, spacious and not too busy. Food quality good (although breakfast not value for money).

Prudence from United Kingdom

9/10

i did not have

Tasheka from United Kingdom

9/10

Friendliness and helpfulness of staff was top tier. Staff were very attentive and easy to speak to, in particular Tasha, Olga and Sakkain. From arrival I was treated with respect and professionalism. My luggage was taken to my room for me by Tasha which was nice after a long drive. On arrival to the room I did not think it suited my needs so...

Tasheka from United Kingdom

9/10

Friendliness and helpfulness of staff was top tier. Staff were very attentive and easy to speak to, in particular Tasha, Olga and Sakkain.

From arrival I was treated with respect and professionalism. My luggage was taken to my room for me by Tasha which was nice after a long drive. On arrival to the room I did not think it suited my needs so contacted Tasha and asked for a room change. Tasha was on it immediately and came and offered me a free upgrade to a more suitable room.

I have a disability and have issues with my mobility, I really wanted to go on the nature path however thought it would be difficult as there was a load of stairs and steep hill to get on it. Olga at reception was so lovely, she held my hands and help me down the stairs on the path and came back for me once I was finished. She even walked me to my room to make sure I was ok.

I went to the hillier restaurant and had lunch, the food was ok but I did not fancy anything on the list so asked if I could have a mai tai, omg Sakkain was an angel and made me the best Mai tai I have ever had! It was so good asked him to make me another for my dinner and he did not disappoint!

The dinner unfortunately was not the highlight of my stay, I have already given my feedback so will leave it there.

The spa was amazing, my massage by a male therapist was so amazing and he was very attentive. The spa facilities was one of the best I've ever been to, the staff was very nice and helpful. The heated hydropool was heavenly! All the rooms with different scents was so refreshing and the relaxation room was lovely. Free fruits and flavoured water was the cherry on top..xx

Overall very nice stay.

Monica from Brazil

9/10

Amazing hotel and spa , food ,outdoor pool.
Just perfect, kids love it.

Ira from United Kingdom

9/10

Spa and pools area is great but you may need to check, check in times .
Rooms are traditional, we up graded to a nice size room with comfy bed and spacious bathroom.
Breakfast wasn’t included and was quite pricey.
Parking in the car park was easy .

Marc from United Kingdom

9/10

Fantastic, booked through booking.com which doesn’t included breakfast next time will book through pennyhill direct.

SURROUNDINGS

What's nearby:

  • Hedgehog Park: 6 km
  • Little Street: 6 km
  • Jakes Softplay: 2.2 km
  • South Hill Park: 5 km
  • Tomlinscote Field: 5 km
  • St Catherine’s Road SANG: 6 km
  • Swinley Forest Bike Trails: 4.9 km
  • Watchetts Recreation Ground: 5 km
  • London Road Recreation Ground: 4.2 km
  • Crabtree Park Recreation Ground: 5 km

Restaurants & cafes:

  • RestaurantSUBWAY: 1.4 km
  • Restaurant Latymer: 200 m
  • Cafe/bar Costa Coffee: 1.3 km

Top attractions:

  • Windsor Castle: 18 km
  • Victoria Barracks: 18 km
  • Windsor Great Park: 15 km

Natural beauty:

  • Lake Mill Pond: 8 km

Ski lifts:

  • Button Lift 1: 14 km
  • Bracknell Ski Centre Chair Lift: 10 km
  • Bracknell Ski Centre Lift J-bar: 10 km

Public transport:

  • Train Bagshot: 1.8 km
  • Train Camberley Train Station: 4.1 km

Closest airports:

  • RAF Odiham: 30 km
  • Blackbushe Airport: 12 km
  • London Heathrow Airport: 24 km

ROOMS

  • Luxe Junior Suite with 2 × 1 double bed for 2 adults
  • Cosy with 1 double bed, or and 1 large double bed for 2 adults
  • Comfy with 1 double bed, or and 1 large double bed for 2 adults
  • Heritage with 1 extra-large double bed, or and 2 single beds for 2 adults
  • Luxe Room with 1 extra-large double bed for 2 adults, 1 child
  • Suite with 1 extra-large double bed for 2 adults, 1 child
  • Comfy Twin with 2 large double beds for 2 adults, 1 child
  • Heywood with 2 × 1 extra-large double bed for 2 adults
  • Twickenham with 2 × 1 extra-large double bed for 2 adults
  • Granary with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 2 adults
  • Royal Ascot with extra-large double bed, 1 extra-large double bed, sofa bed and 1 sofa bed for 2 adults
  • Luxe Twin Junior Suite with 2 extra-large double beds and 1 sofa bed for 2 adults
  • Cubby with 1 double bed for 2 adults
  • Wentworth with 2 × 1 large double bed for 2 adults, 1 child
  • Twin Bath Junior Suite with 1 large double bed for 2 adults
  • Garden Junior Suite with 1 large double bed for 2 adults, 1 child
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FACILITIES

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna

Activities:

  • Archery Additional charge
  • Tennis equipment
  • Cycling
  • Billiards
  • Games room
  • Tennis court

Living Area:

  • Desk

Food & Drink:

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken:

  • English

Cleaning services:

  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services Additional charge

2 swimming pools Pool 1 - indoor Free! Pool 2 - outdoor Free!:

  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs

Parking Free private parking is possible on site (reservation is not needed).:

  • Valet parking
  • Accessible parking
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HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 16:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

London Road, Bagshot, GU19 5EU, United Kingdom

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